一个月过去了,我还没收到香水。运输标签是 20 天前创建的,但 Fed Ex 仍未收到包裹。这是一个骗局!
FragranceShop.com 回复2026-08-07
We sincerely apologize for the delay and regret to hear that you have not yet received your order.
Please contact our customer support team directly at https://www.fragranceshop.com/contact-us/ with your order number and full name. Our team will immediately investigate the shipment status with the carrier to resolve this matter for you.
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
G
Greg martucci · 写过 8 条评价 · 体验于 2026-07-06 ·
★★★★★
优惠的价格和产品
名牌香水的价格非常优惠,香水油娱乐也非常到位!
运送有点慢但值得等待。
FragranceShop.com 回复2026-08-01
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
M
Michelle · 写过 1 条评价 · 体验于 2026-07-31 ·
★★★★★
两个瓶子上的滚轮不会让...
两个瓶子上的滚轮不会让大量香水流出。
FragranceShop.com 回复2026-08-01
Thank you for your feedback. We're sorry to hear the rollerball applicators on both bottles have been restricting the flow of product. Please contact our customer service team with your order details so we can arrange a resolution
Thank you for sharing your experience. We're sorry to hear about the delay with your order and the difficulty you encountered in getting a resolution. We are currently following up with the carrier for an update, as they had informed us the package was simply delayed and would be delivered.
If there's anything further we can do, please don't hesitate to reach out to our Customer Care team
T
Tim Derks · 写过 1 条评价 · 体验于 2026-07-17 ·
★★★★★
快速运输和优惠价格
快速的运输和优惠的价格,我不必离开家,浪费钱在汽油上或穿过商场去买这些东西。
FragranceShop.com 回复2026-08-01
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Thank you for bringing this to our attention. We're sorry to hear about the issue with the cap and the resulting leakage. This is not the standard we aim to deliver, and we would like to resolve the matter promptly. Please contact our Customer Service team with your order details so that we may look into this further.
k
kristy f · 写过 2 条评价 · 体验于 2026-07-15 ·
★★★★★
我的香水在哪里……我还在……
我的香水在哪里......我还在等待!从我四月份的订单来看
FragranceShop.com 回复2026-08-01
We replied to your previous feedback from July 22 requesting more information, as we were unable to locate an order under "Kristy F." That request has not yet been answered, and this latest feedback does not include the details we'd need to look into it either.
In order to help, we'll need your order number or the email address used at checkout. Please reach out to our Customer Service team at https://www.fragranceshop.com/contact-us/ with these details so we can investigate.
J
James Scott · 写过 6 条评价 · 体验于 2026-07-23 ·
★★★★★
产品如广告所示
产品如广告所示;在规定的时间内收到:价格合理
FragranceShop.com 回复2026-08-01
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
R
Ralla · 写过 4 条评价 · 体验于 2026-06-23 ·
★★★★★
快速、整齐的交货
交货快捷、整齐。我对收到的产品很满意。
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future