Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
H
Huriho Saiho · 写过 2 条评价 · 体验于 2026-06-29 ·
★★★★★
一切都很好,来得早一些……
一切都很好,比预期的要早
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
J
James Esco · 写过 2 条评价 · 体验于 2026-07-01 ·
★★★★★
正是我想要的和价格......
正是我想要的,而且价格比其他地方都好。我将来购买所有古龙水的新地方。
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
S
Saud Ali · 写过 3 条评价 · 体验于 2026-07-15 ·
★★★★★
谢谢你的快速运输和…
感谢您的快速运输和正宗的 Colgone’s
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
J
Joe Taylor · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
我见过的最糟糕的客户服务
不回复电子邮件,圣诞节订单搞砸了,七月份就收到了退款,绝对是笑话
1 星对他们来说很慷慨
FragranceShop.com 回复2026-07-16
We are sorry to hear about this frustrating experience, but it looks like there has been a mix-up.
You have left this review on FragranceShop.com (based in NJ, USA), but we don't have an order for you. It looks like you meant to review The Fragrance Shop in the UK (thefragranceshop.co.uk) since you are based in the UK. We are entirely separate companies.
Please move your review to their official Trustpilot page (https://www.trustpilot.com/review/www.thefragranceshop.co.uk) so their UK team can see this and help you resolve it
M
Mandy · 写过 4 条评价 · 体验于 2026-07-14 ·
★★★★★
周围最优惠的价格。
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
We understand your frustration with the delivery delay, but we want to assure you that we have not stolen your money.
Your order was shipped on July 2nd via USPS (Tracking: 9261290339726006530872). According to USPS, the package is currently delayed but still actively in transit.
We checked our system and did not receive any emails from you, but we see you have opened a dispute with Afterpay. We would have gladly resolved this for you directly had you reached out, but we will now provide the active tracking details to Afterpay to help resolve the dispute.
S
Sandie · 写过 1 条评价 · 体验于 2026-07-13 ·
★★★★★
这正是我所使用的并且需要更多......
这正是我所使用的并且需要更多。谢谢。
FragranceShop.com 回复2026-07-25
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
B
Blaise · 写过 1 条评价 · 体验于 2026-06-28 ·
★★★★★
很棒的商品
很棒的商品,优惠的价格和快速的运输。纪梵希是这个系列中我最喜欢的,而且物有所值。谢谢你!
FragranceShop.com 回复2026-07-13
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
D
Daryl D · 写过 2 条评价 · 体验于 2026-06-22 ·
★★★★★
这是虚假广告
这是虚假广告。他们说我的型号完全不同,香水也完全不同。
达里尔·达德利订单号#100372793
FragranceShop.com 回复2026-07-13
We are sorry to hear about your experience. We want to ensure every customer gets exactly what they ordered, but we are currently unable to locate an order matching your name.
Please contact our customer service team directly with your order details so we can investigate this right away. Please note that we have a 30-day return policy to ensure you are fully satisfied with your purchase.
D
Dave from Bristol, Ct. · 写过 5 条评价 · 体验于 2026-06-19 ·
★★★★★
商品有库存且价格合理
商品有库存且价格合理。谢谢你!
FragranceShop.com 回复2026-07-10
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
We are sorry to hear about your experience. Unfortunately, we are unable to identify your order using the name “customerlw” We have contacted you through Trustpilot requesting additional information. Please reply with your order details so we may investigate further. If a refund was previously denied, this would generally indicate that the carrier confirmed delivery and provided proof of delivery
Z
Zoila Rivera · 写过 3 条评价 · 体验于 2026-06-30 ·
★★★★★
香水100%原装
香水 100% 原装,价格优惠,运输快捷
FragranceShop.com 回复2026-07-10
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
D
Denis · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
关于订单的沟通
订单沟通、高效的运输信息和优质的服务
FragranceShop.com 回复2026-07-10
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
K
Kateri · 写过 1 条评价 · 体验于 2026-07-09 ·
★★★★★
订购很简单
订购很容易,交货也很棒。以后还会再次订购。
FragranceShop.com 回复2026-07-10
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future