Fast shipping
Fast shipping, and great prices, love it.
About FragranceShop.com
Data updated- Website
- www.fragranceshop.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 93% (14/15)
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Is FragranceShop.com legit?
FragranceShop.com (www.fragranceshop.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-12.
What people say
Excellent
Excellent. Just as described.
Although the delivery service was not…
Although the delivery service was not the best for my items. I'm not mad with Fragrance Shop about it. The pricing was great, and their fragrance oils are REALLY good.
arrived earlier than expected
arrived earlier than expected. Availability of product.
The price
The price, delivery, and experience
Selection and prices are excellent
Selection and prices are excellent. Fast delivery makes the shopping experience even better.
I have just recieved a empty box
I have just recieved a empty box. No perfume. What the hell. What company does not send your perfume. No reply from customer service. Im using clear pay so I am stuck paying for a perfume I haven't recieved . I thought the frangerence shop was a trust worthy company. Reading the reviews its sounds like this a common thing that they send out empty boxes with no perfume inside. Steer clear. Cleo mills
The package arrived empty
The package arrived empty, the company did not respond to my request for 2 days. When they did respond they told me they would need 10 days for a UPS Investigation - I responded that that the package had been shipped by another carrier and received no response. I waited 12 days and reached out 2 more times with no response. Will be calling credit card to dispute charge. Terrible customer service.
Reply from FragranceShop.com2026-08-07
We investigate all missing product claims with full security checks. Our warehouse footage confirms the item was packed, and carrier delivery logs confirm the package arrived at full weight. We apologize for the delay during our investigation. All video proof and carrier documentation will be provided to your credit card company to resolve the dispute.
Fast shipment and authentic products
Fast shipment and authentic products. Prices were good as well.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Great Product for a Great Price!
That is a very good product for a reasonable price. Excellent sale.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Order processing was easy
Order processing was easy. Prices posted were accurate and product was delivered in well protected package. Thank you
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Still haven’t received product 2 1/2…
Still haven’t received product 2 1/2 weeks after stating it should be delivered. Cannot get a response to emails with either Fragranceshop or DHL delivery service.
Reply from FragranceShop.com2026-08-07
Thank you for your feedback. we are unable to locate any account or order matching the name John Fletcher II. Should this purchase have been completed under a different name or email address, please submit your order details via our contact portal at https://www.fragranceshop.com/contact-us/. Our customer care team will gladly investigate the tracking status for you.
Possible Old products
One of 3 fragrances ordered was several years old (after checking manufacturing date) When addressing with company, asking for replacement product, they replied that a shelf life of 3-10 years for unopened product is acceptable. Only allowed a return, postage my expense. I would not trust this site for future purchases.
Reply from FragranceShop.com2026-08-07
Thank you for your feedback. Online batch lookup tools can be misleading as perfume houses frequently repeat batch codes on a multi-year cycle. Our stock is genuine, factory-sealed, and stored under optimal conditions. Because the item delivered met all quality and freshness standards, our standard policy applies, which allows for returns with return shipping covered by the buyer. We regret that this experience did not meet your expectations
It is amaziiiiiing
The perfume is amazing, the smell is identical and the longevity is unreal. I love everything about it more than the original. It was super well secured in the package, no breakage or anything. The roll on glides on the skin. I'm SO pleased, I'll order again as soon as I need more, I cannot recommand enough. Thank you very much.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very good selection and great prices
Very good selection, great prices, quick delivery
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Delivered timely
Delivered timely. Reasonably priced.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Thank you!
I was crazy happy to have found my perfume which was discontinued years ago. I just happen to stumble upon it and found your store had it available. I was in disbelief so I checked to see if it was the real thing, I believe what your customer service told me. Sure enough itʻs exactly what i wanted and ordered 4 more. Well stocked for now.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Never Delivered
It’s been over a month and I still haven’t received my cologne.
Reply from FragranceShop.com2026-08-07
We sincerely apologize for the delay and regret to hear that you have not yet received your order. Please contact our customer support team directly at https://www.fragranceshop.com/contact-us/ with your order number and full name. Our team will immediately investigate the shipment status with the carrier to resolve this matter for you.
Absolutely 100% satisfied
Absolutely 100% satisfied! Care put into the packaging and it arrived earlier than expected! Will order again!
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
I am so happy with my recent purchases…
I am so happy with my recent purchases and will continue use the Fragrance Shop on future purchases.
Reply from FragranceShop.com2026-08-07
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future