Dear santosh,
Thank you so much for your wonderful feedback and for being a loyal French Crown customer.
We’re truly delighted to hear that you are extremely happy with your purchase and continue to choose French Crown for your wardrobe. Your continued trust and support mean a great deal to us.
It’s especially rewarding to know that you appreciate the quality, comfort, and value we strive to offer with every product. Your recommendation and kind words inspire our entire team to continue delivering premium craftsmanship and exceptional service.
Thank you once again for choosing French Crown. We truly appreciate your loyalty and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in
Dear Rodney,
We’re truly sorry to hear about your experience and regret that we did not meet your expectations.
We understand your concerns regarding the color of the suit differing from the website images, the sizing, and your experience with the refund process. We sincerely apologize for the frustration and disappointment this has caused.
At French Crown, we take feedback regarding product representation, sizing, and customer service very seriously. Your comments have been shared with the relevant teams for review and improvement.
We would appreciate the opportunity to review your case in detail and assist you further. Kindly email us at [email protected] with your order details and the subject line:
"Trustpilot Escalation – Product & Refund Concern"
Our senior support team will personally review your case and assist you on priority.
Thank you for bringing this matter to our attention. We value your feedback and appreciate the opportunity to improve our customer experience.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
p
prabhu chandran · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
大量的服装和……
服装系列非常多,质量也很好。
French Crown 回复2026-07-22
Dear prabhu,
Thank you so much for your kind feedback.
We’re delighted to hear that you appreciated our wide collection of apparel and were pleased with the quality of our products. At French Crown, we strive to offer a diverse range of premium clothing to suit every style and occasion.
Thank you for choosing French Crown. We truly value your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in
E
Edward Kyere · 写过 3 条评价 · 体验于 2026-07-01 ·
★★★★★
精彩的产品和优秀的团队……
出色的产品和出色的团队可提供定制解决方案。
诺拉感谢您的大力支持。
French Crown 回复2026-07-14
Dear Edward Kyere,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you’re happy with our products and that our team was able to provide a bespoke solution to meet your needs. It’s especially rewarding to know that Nora delivered awesome support throughout your experience.
Your kind words will certainly be shared with Nora and the entire team. Feedback like yours inspires us to continue delivering premium products and exceptional customer service.
Thank you for choosing French Crown. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear D G,
Thank you so much for taking the time to share such a thoughtful and detailed review of your experience with French Crown.
We’re truly delighted that, despite the initial sizing concerns, our team was able to work with you to find the perfect fit. It’s especially rewarding to know that our goodwill replacement, personalized fitting process, and commitment to making things right exceeded your expectations.
We’re also grateful for your understanding regarding the shipping timeline and for recognizing the difference between our production process and the transit time after dispatch. Your honest observations and balanced feedback are greatly appreciated.
It means a great deal to hear that you were impressed with the quality of our suits, fabrics, packaging, and overall craftsmanship. We also appreciate your feedback regarding the color of the green suit, as comments like these help us continue improving our product presentation.
A special thank you for recognizing Mia's dedication and professionalism. We will proudly share your kind words with her and the entire team. She will be thrilled to know that her support made such a positive impact on your experience.
Most importantly, thank you for your trust, your recommendation to friends and family, and for choosing French Crown. Customers like you inspire us to continue delivering premium products and exceptional service. We look forward to serving you again for many years to come.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
G
Goutam Bhor · 写过 1 条评价 · 体验于 2026-07-14 ·
★★★★★
衬衫好看
French Crown 回复2026-07-14
Dear Goutam Bhor,
Thank you for your kind feedback.
We’re delighted to hear that you liked your shirt. It’s wonderful to know that you’re happy with its look and style.
Thank you for choosing French Crown. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear Exousia Cfc,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Nate was able to assist you promptly and professionally with the exchange of your trousers. It’s especially rewarding to know that he made the entire experience smooth and personal for you.
Your kind words will certainly be shared with Nate and the entire team. Feedback like yours inspires us to continue delivering exceptional customer service and ensuring every customer has a positive experience.
Thank you for choosing French Crown and for your trust in us. We truly appreciate your support and look forward to serving you again on your future purchases.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
S
Shardul Gopujkar · 写过 1 条评价 · 体验于 2026-07-11 ·
★★★★★
产品真的很好
产品真的很好。法国皇冠的Naveen在折扣和送货方面都提供了良好的客户服务
French Crown 回复2026-07-14
Dear Shardul Gopujkar,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you are happy with the quality of our products. It’s especially rewarding to know that Naveen provided you with excellent customer service by assisting you with the best possible discount and ensuring a smooth delivery experience.
Your kind words will certainly be shared with Naveen and the entire team. Feedback like yours motivates us to continue delivering premium products and exceptional customer service.
Thank you for choosing French Crown. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in
s
soyiamem · 写过 2 条评价 · 体验于 2026-07-11 ·
★★★★★
我的销售人员非常友善并且……
我的销售人员非常友善且乐于助人。
French Crown 回复2026-07-14
Dear soyiamem,
Thank you so much for your kind feedback.
We’re delighted to hear that your sales representative was kind and helpful throughout your shopping experience. Providing friendly and attentive service is something we strive for every day, and your appreciation means a great deal to us.
Thank you for choosing French Crown. We truly value your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear Gabriel Bridges,
Thank you so much for your heartfelt feedback and for being a valued French Crown customer over the years.
We’re truly delighted to hear that you appreciate our wide selection of suits and that your overall experience with us has been consistently positive. Your loyalty and continued trust mean a great deal to our entire team.
We’re especially pleased to know that Nora handled your concern promptly and efficiently, and that Veronica has provided you with exceptional support throughout your shopping journey. Your kind words will certainly be shared with both of them—they’ll be thrilled to know they made such a positive impact.
Thank you for choosing French Crown and for considering yourself a customer for life. We truly appreciate your support and look forward to serving you for many more years to come.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear shaun greene,
We’re truly sorry to hear about your experience and regret that we did not meet your expectations.
We understand how disappointing it must have been to receive the tuxedo after your son's senior prom, despite ordering well in advance. We also understand your concerns regarding the refund process and sincerely apologize for the frustration this caused.
At French Crown, we take feedback regarding delivery timelines and customer service very seriously. Your comments have been shared with the relevant teams for review and improvement.
We would appreciate the opportunity to review your case in detail and assist you further. Kindly email us at [email protected] with your order details and the subject line:
"Trustpilot Escalation – Delivery & Refund Concern"
Our senior support team will personally review your case and assist you on priority.
Thank you for bringing this matter to our attention. We value your feedback and appreciate the opportunity to improve our customer experience.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
R
Ravinder Singh · 写过 2 条评价 · 体验于 2026-07-07 ·
★★★★★
我喜欢西装外套,因为它的合身、面料+缝线。
我喜欢西装外套,因为合身,面料+缝线又好又整齐。
感谢您可能会在不久的将来再次回来获取更多信息。
French Crown 回复2026-07-14
Dear Ravinder,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you are happy with the fitting, fabric, and neat stitching of your blazer. Delivering premium quality and excellent craftsmanship is our top priority, and it’s truly rewarding to know that our product met your expectations.
Thank you for choosing French Crown. We’re especially pleased to know that you’re considering shopping with us again in the near future. We truly value your support and look forward to serving you again soon.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in
Dear Akshay,
Thank you so much for your wonderful feedback and recommendation.
We’re delighted to hear that you loved the quality of our products, fabrics, fitting, and stitching. Knowing that you had such a positive experience means a great deal to us.
We’re especially pleased to hear that Gitanjali was able to assist you throughout your purchase and help you find the right products at a reasonable price. Your kind words will certainly be shared with her and the entire team.
Thank you for choosing French Crown and for placing your trust in us. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in
T
Tony Kowalick · 写过 5 条评价 · 体验于 2026-06-27 ·
★★★★★
我遇到了尺寸问题
我对尺码有疑问,我和诺拉谈过,她帮我解决了所有问题,他们免费给我寄了一套新西装!
French Crown 回复2026-07-14
Dear Tony Kowalick,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Nora was able to assist you promptly with your sizing concern and ensure a smooth resolution. Providing the right fit and a hassle-free experience is something we always strive for, and we’re pleased that your replacement suit could be arranged at no additional cost.
Your kind words about Nora’s support mean a great deal to us, and we will certainly share your appreciation with her and the entire team.
Thank you for choosing French Crown. We truly value your trust and support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear Peter,
Thank you so much for your continued trust and wonderful feedback.
We’re delighted to hear that you’ve been a valued French Crown customer for several years and that you’ve consistently been happy with our products and customer service. Your continued support means a great deal to us.
We’re especially pleased to know that Mia was able to assist you in finding a solution after the sizing issue. Your kind words about her dedication and support will certainly be shared with her and the entire team.
Thank you for your loyalty and for taking the time to share your experience. We truly appreciate your trust and are excited to serve you again on your next purchase.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
j
jn · 写过 1 条评价 · 体验于 2026-07-03 ·
★★★★★
诺拉(Nora)提供了及时且出色的服务。
诺拉提供了及时而优质的服务。
French Crown 回复2026-07-14
Dear jn,
Thank you so much for your kind feedback.
We’re delighted to hear that Nora provided you with prompt and excellent service. Your appreciation means a great deal to us, and we will be sure to share your kind words with her and the entire team.
Thank you for choosing French Crown. We truly value your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear Joel Otten,
Thank you for sharing your experience with us.
We understand that ordering tailored clothing online can sometimes bring concerns about sizing, so we’re delighted that our team was able to assist you promptly with the necessary modifications. We're especially pleased to know that Nora made the entire process easy and hassle-free for you.
It’s wonderful to hear that you are happy with the quality and appearance of the pants and that our complimentary replacement solution gave you peace of mind.
Your satisfaction means a lot to us, and we truly appreciate your kind words and trust in French Crown. We hope you enjoy wearing your pants at the upcoming wedding and wish you a wonderful celebration.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear Jay_Are,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you loved the quality and designs of your shirts. While we regret that you encountered some issues, we’re pleased to know that our customer service team was able to resolve them to your satisfaction.
We’re especially glad that Mia provided you with professional, respectful, and understanding support throughout the process. Your kind words will certainly be shared with her and the entire team.
Thank you for choosing French Crown and for your trust in us. We truly appreciate your support and look forward to serving you again in the future.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
m
m.abey · 写过 21 条评价 · 体验于 2026-07-03 ·
★★★★★
我以为是骗局……耐心点
我认为这是一个骗局,花了很长时间才收到通信,感觉就像一个骗局。
在与 Mia 多次发送电子邮件后,货物终于到达,材料质量非常好,剪裁也很可爱,但衣领上的缝线松了。
米娅随后提出让我保留原来的商品并订购一件替换衣服。这件外套昨天到了,我对结果很满意。
客户服务非常好......谢谢
French Crown 回复2026-07-03
Dear m.abey,
Thank you for sharing your experience and for giving us the opportunity to make things right.
We sincerely apologize for the delays in communication and understand why the experience initially caused concern. We appreciate your patience and are glad that our team, especially Mia, was able to assist you throughout the process.
While we regret the stitching issue with the original coat, we are pleased that the replacement garment met your expectations and that you are happy with the final outcome.
Your kind words about the quality of our materials, tailoring, and customer service mean a great deal to us. Feedback like yours motivates us to continue improving and delivering the experience our customers deserve.
Thank you once again for your patience and trust in French Crown. We truly appreciate your support and look forward to serving you again.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.com
Dear aman,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had such a positive experience with French Crown. It’s especially rewarding to know that you love our products and found our team to be responsive and helpful throughout your shopping journey.
We’re thrilled that Naveen was able to guide you through the app and provide personalized product suggestions that matched your style. Your kind words will certainly be shared with him and the entire team.
Thank you for choosing French Crown and for placing your trust in us. We truly appreciate your support and look forward to serving you again soon.
Warm Regards,
FRENCH CROWN
Customer Support Team
[email protected]
www.frenchcrown.in