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购物与时尚

French Crown

102 条评价

4.1102 条评价
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关于 French Crown

数据更新
网站
www.frenchcrown.com
分类
购物与时尚
所在地
United States · New Jersey
状态
待认证
近 12 个月
102 条评价
差评回复率
79%(19/24 条)
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French Crown靠谱吗?

French Crown(www.frenchcrown.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 102 条用户评价,属于购物与时尚分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 79% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
Leonard Thomas · 写过 2 条评价 · 体验于 2026-06-17 ·

很棒的经历

与诺拉一起解决我的衣服问题真是太棒了。她纠正了我的情况,让我感觉我是她唯一的顾客。我真心向大家推荐法国皇冠。

French Crown 回复2026-06-24

Dear Leonard Thomas, Thank you so much for your wonderful feedback! We’re truly delighted to hear that Nora was able to assist you and resolve your concern with care and attention. Making every customer feel valued and supported is something we always strive for. We’ll be sure to share your kind words with Nora — your appreciation will mean a lot to her. Thank you for recommending French Crown and for your trust in our brand. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Rich Ferguson · 写过 1 条评价 · 体验于 2026-06-18 ·

终身客户

在过去的几年里,法国皇冠衬衫一直稳步占据我的衣橱。无论是舞台表演还是课堂教学,French Crown 都提供多种款式、颜色和图案可供选择。最近,当我需要进行兑换时,Mia 很快就满足了我的需求。有了优质的客户服务和优质的产品,为什么还要去其他地方购买衬衫呢?我是终身客户。

French Crown 回复2026-06-24

Dear Rich Ferguson, Thank you so much for your heartfelt feedback and for being a valued customer of French Crown! We’re truly delighted to hear that our shirts have become an important part of your wardrobe for both your stage performances and classroom moments. It means a lot to know that you appreciate our variety of styles, colors, and patterns. We’re also glad that Mia was able to assist you quickly and make your exchange experience smooth. We’ll be sure to share your kind words with her — your appreciation will surely motivate her. Thank you for your continued trust and loyalty. We’re honored to have you as a customer for life and look forward to bringing you more exceptional styles in the future! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Wesley L. Walker · 写过 1 条评价 · 体验于 2026-06-16 ·

伟大的公司

我的第一个订单遇到了一个小问题,但我给法国皇冠发了电子邮件,他们的支持团队很快就通过原始的客户服务纠正了情况。诺拉是公司和品牌的杰出代表。和她一起工作很愉快。法国皇冠整体给了我一次美妙的购物体验,我很快就会再次购买。

French Crown 回复2026-06-24

Dear Wesley L. Walker, Thank you so much for your wonderful feedback! We’re truly delighted to hear that your first experience with French Crown was positive and that our support team was able to quickly resolve your concern with care and attention. We’ll be sure to share your kind words with Nora — it’s wonderful to know that her professionalism and support made your experience even better. Your appreciation means a lot to her and the entire team. Thank you for trusting French Crown, and we’re excited to welcome you back for your next purchase. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Thomas Andrew Weaver · 写过 2 条评价 · 体验于 2026-06-18 ·

对交流超级有帮助

对交流超级有帮助。 喜欢这种风格。

French Crown 回复2026-06-24

Dear Thomas Andrew Weaver, Thank you so much for your kind feedback! We’re delighted to hear that our team was helpful with your exchange process and that you love the style of our products. Making exchanges smooth and providing a great customer experience is always our priority. Your support means a lot to us, and we look forward to serving you again with more stylish collections! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Udendu Abasili · 写过 1 条评价 · 体验于 2026-06-18 ·

干得好

干得好,而且我很欣赏交换过程的快捷。非常感谢米娅在细节上加快这一进程的努力

French Crown 回复2026-06-24

Dear Udendu Abasili, Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciated the smooth and quick exchange process. Providing efficient support and making things easier for our customers is always our priority. We’ll be sure to share your kind words with Mia — we’re glad her efforts and attention to detail helped speed up the process and create a positive experience for you. Thank you for choosing French Crown. We truly appreciate your support and look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

K
Kishan Patel · 写过 3 条评价 · 体验于 2026-06-19 ·

最近我订购了公司并与…

最近我订购了公司,但尺寸错误。对于交换公司,甚至做出了最差的尺寸,所以甚至不要下任何订单。 客户服务非常差 基尚作为客户

French Crown 回复2026-06-24

Dear Kishan Patel, We’re truly sorry to hear about your experience and regret that the measurements of your order did not meet your expectations. We understand how disappointing it can be when a customized product does not fit as expected, especially after going through an exchange process. We also apologize for the inconvenience you faced with our customer service experience. Your feedback regarding measurements, exchange handling, and support has been taken seriously and shared with the relevant teams for review and improvement. We would appreciate the opportunity to look into your order details and assist you further. Kindly email us at [email protected] with your order details and subject line: “Trustpilot Escalation – Measurement & Exchange Concern” Our senior support team will personally review your case and assist you on priority. Thank you for sharing your feedback. We value your concerns and will work towards improving our service. Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Ravi Shankar · 写过 4 条评价 · 体验于 2026-06-19 ·

一位自豪且非常高兴的法国皇冠客户

在过去的四年里,我一直是法国皇冠的常客,我的体验一直都很棒。产品的质量、对细节的关注和客户服务一直超出我的期望。 我要特别感谢客户关系经理 Mia Lewis 的卓越支持。她在解决我的订单问题方面提供了极大的帮助,并且出于礼貌,她不遗余力地安排了新订单。她的专业精神、关怀和对客户满意度的承诺真正体现了公司的价值观。 我对 French Crown 衬衫、夹克和其他服装的质量、版型和材料非常满意。他们的设计独特、时尚、工艺精湛。 我向所有寻求出色设计、优质品质和卓越客户服务的人强烈推荐法国皇冠。他们赢得了我作为客户的信任和持续的忠诚度。 感谢法国皇冠,特别是米娅·刘易斯,让每一次体验都变得很棒!

French Crown 回复2026-06-24

Dear Ravi Shankar, Thank you so much for your heartfelt feedback and for being a loyal French Crown customer for the past 4 years! We’re truly grateful for your continued trust and support. It’s wonderful to hear that you have consistently enjoyed our product quality, attention to detail, unique designs, and craftsmanship across our shirts, jackets, and other outfits. We’re especially happy to know that Mia Lewis was able to assist you and make your experience a positive one. We’ll be sure to share your kind words with her — your appreciation for her professionalism, care, and dedication will mean a lot to her and the entire team. Your recommendation and loyalty inspire us to continue delivering exceptional products and customer experiences. Thank you for being a valued part of the French Crown family. We look forward to serving you for many more years! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Mr Nicholas Blamey · 写过 19 条评价 · 体验于 2026-06-17 ·

米娅太棒了

很棒的客户服务,当我需要交换尺寸时,米娅非常出色。衬衫也不错!

French Crown 回复2026-06-24

Dear Mr Nicholas Blamey, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our customer service and that Mia was able to assist you smoothly with your size exchange. We’ll be sure to share your kind words with Mia — she’ll be happy to know that her support made a positive impact. It’s also great to hear that you loved our shirts. Thank you for choosing French Crown, and we look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Bob Mongia · 写过 3 条评价 · 体验于 2026-06-16 ·

买家当心

我原本有很好的经历,但很快就走下坡路了。他们同意给我寄一条替换裤子,因为随套装寄来的裤子不合身。问题是他们给我寄了一条不同颜色的替换裤子。然后在抱怨之后,他们又给我寄了另一套完整的衣服 - 但它也是另一种颜色。我给他们发了很多照片来展示差异。我现在有一件夹克、一条两种不同颜色的裤子和一套我没有订购的另一种颜色的西装。他们的履行部门似乎存在一些质量控制问题。尽管发了很多电子邮件,但他们现在拒绝向我发送正确的裤子来完成我订购的原始套装 - 这是糟糕的客户服务。错误是会发生的,但你如何处理这些错误才是你公司的特色。法国皇冠并没有善意地处理问题——买家要小心。

French Crown 回复2026-06-24

Dear Bob Mongia, We’re truly sorry to hear about your experience and sincerely apologize for the frustration caused during the replacement process. We understand your disappointment regarding receiving incorrect colors and the inconvenience of having to follow up multiple times. While mistakes can happen, we agree that resolving them properly and ensuring our customers receive the correct product is extremely important. Your feedback regarding order fulfillment, quality checks, and communication has been taken seriously and shared with the relevant teams for review and improvement. We would appreciate the opportunity to investigate your case further and help resolve this matter. Kindly email us at [email protected] with your order details and subject line: “Trustpilot Escalation – Replacement & Color Mismatch Concern” Our senior support team will personally review the complete order history and assist you on priority. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience with French Crown. Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Bhargav Bhatt · 写过 5 条评价 · 体验于 2026-06-17 ·

质量和颜色组合...

febric 的质量和颜色组合非常完美...与照片中的一样...更多...与销售或客户服务部门的 Naveen 先生打交道非常非常好。他从接订单到送货上门一直提供支持。谢谢 FC。谢谢 Naveen 先生。

French Crown 回复2026-06-24

Dear Bhargav Bhatt, Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the fabric quality, color combinations, and that the product matched your expectations. Your appreciation means a lot to us. We’re especially happy to know that Mr. Naveen provided excellent support throughout your journey — from placing the order to delivery. We’ll be sure to share your kind words with him. Thank you for choosing French Crown and for your valuable support. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.in

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Akansiima Ivan · 写过 1 条评价 · 体验于 2026-06-15 ·

我要感谢法国皇冠对提供满意的服装和客户服务的出色承诺,向 Mia 出色的定制服务表示感谢!

French Crown 回复2026-06-24

Dear Akansiima Ivan, Thank you so much for your wonderful feedback! We’re truly delighted to hear that you appreciate our commitment to providing quality clothing and excellent customer care. Your satisfaction means a lot to us. We’ll be sure to share your kind words with Mia — we’re glad her support and care made your experience a memorable one. Thank you for choosing French Crown and for your continued trust. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Balbir Singh · 写过 2 条评价 · 体验于 2026-06-15 ·

刚刚按照通知交付并且...

刚刚按照通知和包装交付

French Crown 回复2026-06-24

Dear Balbir Singh, Thank you so much for your feedback! We’re glad to hear that your order was delivered as per the notification and that you were satisfied with the packaging. Your support means a lot to us. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.in

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Paul Greaves · 写过 1 条评价 · 体验于 2026-05-14 ·

阿米莉亚非常乐于助人

阿米莉亚非常乐于助人。西装质量很高。收到的时间较长,但质量是一流的,而且价格也很惊人。

French Crown 回复2026-06-24

Dear Paul Greaves, Thank you so much for your wonderful feedback! We’re delighted to hear that Amelia was extremely helpful and that you appreciated the quality of our suits. We truly value your patience with the delivery timeline and are happy to know that the craftsmanship, quality, and pricing met your expectations. We’ll be sure to share your kind words with Amelia — your appreciation will mean a lot to her. Thank you for choosing French Crown. We look forward to serving you again with more exceptional styles in the future! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Alex · 写过 1 条评价 · 体验于 2026-06-02 ·

糟糕的经历

可怕的经历。首先,产品需要几周时间才能到达。当它最终到达时,包装很差,而且物品很皱。虽然尺寸很小,但我可以忍受。材料的质量很差(运动外套)。这种面料从视觉和触觉上来说都很便宜。当我试图返回时,根据公司的政策,我遭到了逃避。他们拒绝提供退货信息,只推动换货。我向信用卡公司提出了争议,并向商业改进局提出了投诉。

French Crown 回复2026-06-24

Dear Alex, We’re truly sorry to hear about your experience and regret that your order did not meet your expectations. We understand your concerns regarding the delivery time, packaging condition, product quality, fit, and the return experience. We apologize for the frustration this situation caused and appreciate you sharing your detailed feedback. Your comments regarding the sports coat quality, packaging, and return process have been taken seriously and shared with the relevant teams for review and improvement. We always aim to provide a smooth and satisfactory experience for our customers. We would appreciate the opportunity to review your order details and understand the situation better. Kindly email us at [email protected] with your order details and subject line: “Trustpilot Escalation – Order Experience Concern” Our senior support team will personally review your case and assist you further. Thank you for bringing this to our attention. Your feedback helps us improve our products and services. Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Gail Colbert · 写过 3 条评价 · 体验于 2026-06-13 ·

我买了很多法国的衬衫…

我从法国皇冠买了很多衬衫,质量总是很棒。在我的上一份订单中,其中一件发货的商品不正确。我通知了公司,他们立即纠正了这种情况,令我非常满意!感谢 Mia 和团队的其他成员让我的交流变得如此轻松!

French Crown 回复2026-06-24

Dear Gail Colbert, Thank you so much for your wonderful feedback and for being a loyal French Crown customer! We’re truly delighted to hear that you’ve enjoyed the quality of our shirts and that your experiences with us have been positive. We’re sorry for the inconvenience caused by the incorrect item, but we’re glad our team was able to resolve it quickly and make your exchange experience smooth. We’ll be sure to share your kind words with Mia and the team — your appreciation will mean a lot to them. Thank you for your continued trust and support. We look forward to serving you again with more great styles in the future! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Yannickmongbondo Litanga · 写过 1 条评价 · 体验于 2026-06-13 ·

我喜欢法国皇冠的品质、良好的折扣和最好的服务

我喜欢几乎所有的法式皇冠设计

French Crown 回复2026-06-24

Dear Yannickmongbondo Litanga, Thank you so much for your wonderful feedback! We’re delighted to hear that you love the quality, designs, discounts, and service experience with French Crown. Your appreciation for our collections means a lot to us. We’re grateful for your support and look forward to bringing you more stylish designs and great experiences in the future! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Walid Haddad · 写过 1 条评价 · 体验于 2026-06-12 ·

不是宣布的那样!!

不是公布的内容!!!我下了一个订单,然后又打电话给我,要求为额外的订单提供比已经打折的商品更大的折扣。我应该更清楚。亚麻西装与亚麻完全不一样。它们非常重,而且成分绝对是合成的。与亚麻所提供的预期的轻盈相反,西装外套又厚又重,而且很僵硬。此外,该网站说是亚麻,但没有提供成分,而且,我得到的颜色和质地与订购的完全不一样。简而言之,一个骗局。我这么说是因为我试图在 WhatsApp 上跟进我下订单的情况,他们指示我联系售后客户服务。与他们的销售团队跟进得很快不同,他们的售后客户服务从未回复我的电子邮件、3 次提醒以及他们网站上的投诉。距离第一次接触已经过去10天了!要避免!

French Crown 回复2026-06-24

Dear Walid Haddad, We’re truly sorry to hear about your experience and regret that the products did not meet your expectations. We understand your concerns regarding the fabric, weight, color, texture, and the communication experience after your purchase. We apologize for the frustration caused and appreciate you sharing these details with us. We take feedback about product descriptions, quality expectations, and customer support responsiveness very seriously. Your comments have been shared with the relevant teams for review and improvement. We would appreciate the opportunity to look into your order details and assist you further. Kindly email us at [email protected] with your order details and subject line: “Trustpilot Escalation – Product Quality & Support Concern” Our senior support team will personally review your case and assist you on priority. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve our customer experience. Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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AL Ford · 写过 1 条评价 · 体验于 2026-06-10 ·

您好所有感兴趣的客户

您好,所有感兴趣的客户和买家……我与法国皇冠团队的沟通非常顺利。交货准时,有关交换的沟通超出了预期。基于产品/服装的质量和优质的客户服务,我已成为忠实的客户。期待下次与法国皇冠团队的购买体验!

French Crown 回复2026-06-24

Dear AL Ford, Thank you so much for your wonderful feedback and for sharing your experience! We’re truly delighted to hear that you were happy with our delivery, communication, exchange process, and overall customer service. It means a lot to know that the quality of our products and support has earned your trust and loyalty. We sincerely appreciate your kind words and are grateful to have you as a valued French Crown customer. We look forward to serving you again and making your future shopping experiences just as memorable! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Ahmed Adamu · 写过 1 条评价 · 体验于 2026-06-10 ·

我对此有过一次很棒的经历……

我在这家公司度过了一段美好的经历。他们的客户服务专业、反应灵敏、而且非常乐于助人。感谢诺拉

French Crown 回复2026-06-12

Dear Ahmed Adamu, Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had an excellent experience with French Crown and that our customer service team was professional, responsive, and accommodating. We’ll be sure to share your kind words with Nora — she will be happy to know that her support made a positive impact. Your appreciation and trust mean a lot to us. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com

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Kenneth Stewart · 写过 4 条评价 · 体验于 2026-06-05 ·

诺拉是法国的代表……

诺拉是帮助我订购的法国代表。我联系了他们,他们跟进确保问题得到解决。我非常感谢他们的支持,我已经成为客户一段时间了。法国皇冠制作的衣服的款式和材质都独一无二。感谢您的慷慨,让我的经历没有让我失望。上帝保佑

French Crown 回复2026-06-12

Dear Kenneth Stewart, Thank you so much for your heartfelt feedback and continued support! We’re truly delighted to hear that Nora was able to assist you and ensure that your concern was resolved smoothly. Providing attentive support and making sure our customers feel valued is always our priority. It means a lot to know that you’ve been a loyal customer and that you appreciate the unique styles, materials, and craftsmanship of French Crown. Your trust and kind words motivate us to continue delivering the best experience possible. We’ll be sure to share your appreciation with Nora — she will be happy to know that her efforts made your experience a positive one. Thank you once again for being a valued part of the French Crown family. We look forward to serving you again soon! Warm Regards, FRENCH CROWN Customer Support Team [email protected] www.frenchcrown.com