110多年来，FTD一直是你用心送礼的伙伴，让每一份心意都轻松送达、充满温情。我们深知，你的礼物不止于实物，更是爱与关怀的表达。正因如此，我们将每一次配送都当作送给自己家人、朋友或商业伙伴的礼物，以最高的尊重和真诚传递你的情感。我们的使命是为每一束花和每一份礼物提供卓越的品质、可靠的保障和贴心的服务。FTD的花束和礼品由当地花艺师精心制作，手工配送，让你的特殊时刻更加难忘，让彼此的联系更加紧密。
以上内容由商家自行提供，未经平台核实。FTD（www.ftd.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 295 条用户评价，属于活动与娱乐分类，口碑优秀。86% 的评价为 4 星及以上，5% 为 1 星；商家回复了 96% 的差评；评价主要围绕产品、使用体验、质量。数据最后更新于 2026-08-31。
在评估的4,293条评论中，绝大多数消费者对这家公司给出了非常正面的评价。顾客们经常提到，这个在线平台操作非常简单、用户友好，让整个下单过程快速顺畅。人们也很喜欢这里种类繁多的精美花束，表示送到的鲜花总是格外新鲜、漂亮。 不过，有些消费者对周末或当日配送服务额外收取的费用感到不满。消费者还提到偶尔会出现配送延迟，称包裹有时比预期晚到，或遇到排期问题。在重要的家庭活动中，当特定时间承诺未能兑现时，买家表达了不满。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。本来应该是免费送货的，但我却被收取了标准送货费以及额外的第二天费用。订单处理完成的时间太长了。不知道为什么，也没有可以直接下订单的电话号码。
We sincerely apologize for the frustration caused by the unexpected delivery charges, delays in processing your order, and the difficulty reaching us by phone. A supervisor has contacted you and left both a voicemail and an email to assist in resolving your concerns. We appreciate your feedback and the opportunity to make this right.
精选的插花。 非常容易浏览网站。
We're so grateful that you took the time to share your experience with us.
一如既往的简单以及过去的质量和交付经验。
Thank you for your continued trust in us! We're delighted to hear that ordering was easy and that your past experiences with our quality and delivery have met your expectations. We truly appreciate your support.
轻松浏览 FTD 网页。选择并继续付款步骤的简单流程！
Thank you for your feedback! We're glad you found our website easy to navigate and the ordering process simple from selection through checkout. We appreciate your support and look forward to serving you again.
我上次的经历是 6 月 3 日，当时送货到佐治亚州阿赫沃斯，非常令人失望。 我发送了一条评论，反映了同样的情况，您懒得打电话解决这个问题。
Thank you for your feedback. We sincerely apologize for your disappointing experience with the June 3 delivery in Acworth, GA and for not addressing your concerns sooner. A supervisor will review your order and contact you directly to discuss the matter and work toward a resolution.
该网站很容易浏览，我在 ftd florist 的经历一直很棒。
We appreciate your review and appreciate you taking the time.
这是一个选择美丽花朵的简单网站。我希望我所选择的东西在人眼中看起来也一样好。
We appreciate you taking the time to post about your experience.
鲜花很漂亮，但会在您选择的预定送货日期晚上 8 点到达，即使您为加急送货支付额外费用。客户服务很糟糕，非常粗鲁和刻薄的女性。他们送花时从不按门铃，只是坐在阳光下死去。再也不会从这家公司订购了！
We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.
订购非常简单，而且选择一直很棒。过去订购时并没有失望。
We're so grateful that you took the time to share your experience with us.
RPPPPPPPPPPPP OFFFFFFFFFFFFFFFF 我购买了一套豪华编曲，却收到了垃圾!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 毁了一个特殊的日子扔掉了 150.00 美元
We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.
立即找到了我想要的东西。 不幸的是，一周前出于同样的原因订购了同样的东西。
Thank you for your review! We're glad you found exactly what you were looking for quickly. We appreciate your continued trust in us and look forward to serving you again.
FTD 鲜花配送订单非常简单，有最好的选择！送货可在当天或次日以及未来的日期进行。我信任 FTD，因为他们使用当地的花店来送货。
We're so grateful that you took the time to share your experience with us.
我的 AARP 会员资格获得了不错的折扣。 然而，在使用该网站时，很难通过邮政编码了解哪些商品可用。 您应该先输入邮政编码，然后告诉消费者有哪些商品，而不是消费者选择商品然后查看是否有商品
We appreciate your review and appreciate you taking the time.
我对 FTD 一直很满意，并且已经使用它们好几年了！花很漂亮，客服态度很好，送货准时！折扣也不错！强烈推荐用于任何特殊场合 - 或者只是表达您想念某人的好方法！
We're so grateful that you took the time to share your experience with us.
我很高兴我的家人明天会收到鲜花🤗我希望她会对美丽的花瓶留下深刻的印象！谢谢您☺️提前提供服务！我很欣赏🤗
We appreciate your review and appreciate you taking the time.
共 295 条符合条件的评价
