Easy
Easy to find what I want and enter information
Reply from FTD2026-08-31
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
About FTD
Data updated- Website
- www.ftd.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 295 reviews
- Replies to negative
- 96% (22/23)
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About this business
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning.We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners,ensuring your emotions are conveyed with the highest respect and sincerity.Our mission is to providethe finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowersand gifts are expertly crafted, locally created, and hand-delivered, making your special moments trulymemorable and your connections even stronger.
Written by the business, not verified by us.Is FTD legit?
FTD (www.ftd.com) has a 4.5 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and user friendly, making the entire ordering process quick and smooth. People also love the wide selection of stunning arrangements, noting that the delivered flowers always look exceptionally fresh and wonderful. Some reviewers were not happy with unexpected extra costs and additional fees added for weekend or same-day delivery services. Consumers additionally noted occasional delivery delays, mentioning that shipments sometimes arrived later than expected or faced scheduling issues. Buyers expressed frustration when specific time commitments were missed during important family events.
Auto-generated from all reviews of this business. For reference only.What people say
Great product professionally designed.
Reply from FTD2026-08-31
We’re so grateful that you took the time to share your experience with us! Thank you!
Very easy to order
Very easy to order. Nice discount too.
Reply from FTD2026-08-31
Thank you for taking the time to review your experience with our service.
Good service
Reply from FTD2026-08-31
We're so grateful that you took the time to share your experience with us.
Good choices
Good choices, easy ordering
Reply from FTD2026-08-31
We appreciate your review and appreciate you taking the time.
Website very easy to navigate thru.
Reply from FTD2026-08-31
We appreciate you taking the time to post about your experience.
Very easy and quick.
Reply from FTD2026-08-31
Thank you for taking the time to review your experience with our service.
Same day delivery
Reply from FTD2026-08-31
We appreciate your review and appreciate you taking the time.
Easy and affordable!
Reply from FTD2026-08-31
Thank you for taking the time to review your experience with our service.
Easy guidelines to follow for purchase
Reply from FTD2026-08-31
We appreciate you taking the time to post about your experience.
I had a great experience with my most…
I had a great experience with my most recent order. Your website makes it very easy. Thank you.
Reply from FTD2026-08-31
We’re so grateful that you took the time to share your experience with us! Thank you!
Question
Question? Why is it that clicking on one "Submit payment" worked when the other one didn't? Might be corrected as I was ready to give up when I checked the other one. Otherwise, a great website and lovely arrangements.
Reply from FTD2026-08-31
Thanks so much for sharing your experience with our service! We really appreciate your thoughts.
Ease of website and beautiful…
Ease of website and beautiful arrangements offered. Timely delivery always!
Easy to place orders
Easy to place orders. Love the selection.
Very simple process for such beautiful…
Very simple process for such beautiful floral arrangements.
Easy to use website!
There was a late delivery last time and…
There was a late delivery last time and company made good.
Reply from FTD2026-08-30
Thank you for taking the time to leave such a great review. We appreciate your trust in us and look forward to assisting you again in the future.
The shipping prices are outrageous
Reply from FTD2026-08-30
We sincerely apologize for your concerns regarding our shipping costs. A supervisor has reached out and left both a voicemail and an email to discuss your feedback and work toward a resolution. We appreciate the opportunity to address your concerns and assist further.
They do what they say they will.
They make it simple and easy to pick, place and pay for the order. The arrangement looked great and on time.
Reply from FTD2026-08-30
We’re grateful for your positive review. Knowing that we helped make your experience a pleasant one is the best reward for our team.
Ease of ordering.
Reply from FTD2026-08-30
Thank you for your support and wonderful feedback. It means a lot to our team to know that you were satisfied with your experience.