For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning.We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners,ensuring your emotions are conveyed with the highest respect and sincerity.Our mission is to providethe finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowersand gifts are expertly crafted, locally created, and hand-delivered, making your special moments trulymemorable and your connections even stronger.
Written by the business, not verified by us.
Is FTD legit?
FTD (www.ftd.com) has a 4.5 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and user friendly, making the entire ordering process quick and smooth. People also love the wide selection of stunning arrangements, noting that the delivered flowers always look exceptionally fresh and wonderful.
Some reviewers were not happy with unexpected extra costs and additional fees added for weekend or same-day delivery services. Consumers additionally noted occasional delivery delays, mentioning that shipments sometimes arrived later than expected or faced scheduling issues. Buyers expressed frustration when specific time commitments were missed during important family events.
Auto-generated from all reviews of this business. For reference only.
It was supposed to be free delivery and I was charged standard delivery fee plus additional next day fee. It too a long time to get the order processed to completion. Not sure why and no telephone number to place order directly.
Reply from FTD2026-07-31
We sincerely apologize for the frustration caused by the unexpected delivery charges, delays in processing your order, and the difficulty reaching us by phone. A supervisor has contacted you and left both a voicemail and an email to assist in resolving your concerns. We appreciate your feedback and the opportunity to make this right.
M
Mr. Mango · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Nice selection of floral arrangements
Nice selection of floral arrangements. Very easy to navigate the web site.
Reply from FTD2026-07-31
We're so grateful that you took the time to share your experience with us.
D
DR RONALD E BROWN · 1 review · Experienced 2026-07-31 ·
★★★★★
Easy as always and past experiences of…
Easy as always and past experiences of quality and delivery.
Reply from FTD2026-07-31
Thank you for your continued trust in us! We're delighted to hear that ordering was easy and that your past experiences with our quality and delivery have met your expectations. We truly appreciate your support.
J
J. T. Hollin Jr · 4 reviews · Experienced 2026-07-30 ·
★★★★★
Easy to navigate the FTD web pages
Easy to navigate the FTD web pages. Simple process for selecting and proceeding through payment steps!
Reply from FTD2026-07-31
Thank you for your feedback! We're glad you found our website easy to navigate and the ordering process simple from selection through checkout. We appreciate your support and look forward to serving you again.
C
Casper P Jones III · 1 review · Experienced 2026-07-30 ·
★★★★★
my last experience on Jun 3
my last experience on Jun 3, with a delivery to Achworth, GA was very disappointing. I sent a review, reflectding same and you could not be bothered to call and address the issue.
Reply from FTD2026-07-31
Thank you for your feedback. We sincerely apologize for your disappointing experience with the June 3 delivery in Acworth, GA and for not addressing your concerns sooner. A supervisor will review your order and contact you directly to discuss the matter and work toward a resolution.
R
Rusty · 3 reviews · Experienced 2026-07-31 ·
★★★★★
The website is easy to navigate and my…
The website is easy to navigate and my experience with ftd florist has always been great.
Reply from FTD2026-07-31
We appreciate your review and appreciate you taking the time.
It was an easy site to make a selection of beautiful flowers. I hope what I selected will look just as good in person.
Reply from FTD2026-07-31
We appreciate you taking the time to post about your experience.
C
Christina · 1 review · Experienced 2026-07-28 ·
★★★★★
Never order from this company!
Beautiful flowers but arrive at 8pm on the scheduled delivery c date you choose, even if you pay extra for expedited delivery. Customer service is horrible, very rude and bitter women. They never ring the doorbell when delivering flowers so they just sit in the sun dying. Will never order from this company again!
Reply from FTD2026-08-02
We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.
S
Sonya · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Ordering is pretty easy!
Ordering is pretty easy and the selection has always been great. Have not been disappointed when ordering in the past.
Reply from FTD2026-07-30
We're so grateful that you took the time to share your experience with us.
l
lourdes · 1 review · Experienced 2026-07-28 ·
★★★★★
RIPPPPPPPPPPP OFFFFFFFFFFFFFFF I…
RIPPPPPPPPPPP OFFFFFFFFFFFFFFF I purchased a deluxe arrangement and received GARBAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!RUINED a special day THREW AWAY 150.00 dollars
Reply from FTD2026-08-02
We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.
M
Mary Jo Hall · 1 review · Experienced 2026-07-30 ·
★★★★★
found exactly what I wanted…
found exactly what I wanted immediately. Unfortunately ordered the same thing for the same reason a week ago.
Reply from FTD2026-07-30
Thank you for your review! We're glad you found exactly what you were looking for quickly. We appreciate your continued trust in us and look forward to serving you again.
K
Kathleen · 2 reviews · Experienced 2026-07-29 ·
★★★★★
FTD flower delivery order was very easy…
FTD flower delivery order was very easy with the best selection! The delivery is available for same or next day as well as future dates. I trust FTD because they use local florist to the delivery.
Reply from FTD2026-07-30
We're so grateful that you took the time to share your experience with us.
C
Chris G · 1 review · Experienced 2026-07-30 ·
★★★★★
I got a nice discount with my AARP…
I got a nice discount with my AARP Membership. HOwever, when using the site, it's challenging to know which items are available by zip code. You should put the zip code first then tell consumers what's available instead of consumers choosing items and then seeing if it's available or not
Reply from FTD2026-07-30
We appreciate your review and appreciate you taking the time.
A
Amy S · 1 review · Experienced 2026-07-29 ·
★★★★★
Love FTD!
I always have great luck with FTD and have used them for several years! The flowers are beautiful, great customer service, and on-time delivery! Nice discounts, too! Highly recommend for any special occasion - or just a nice way to say you're thinking of someone!
Reply from FTD2026-07-29
We're so grateful that you took the time to share your experience with us.
A
Amelia Jesus · 1 review · Experienced 2026-07-24 ·
★★★★★
I am delighted that My Family Member is…
I am delighted that My Family Member is getting Fresh Flowers Tomorrow 🤗 I hope that She will be Impress with the Beautiful Vase of Flowers !!! Thank You ☺️ Advance for Your Services!! I Appreciate 🤗
Reply from FTD2026-07-25
We appreciate your review and appreciate you taking the time.
