Easy to order!
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
About FTD
Data updated- Website
- www.ftd.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 295 reviews
- Replies to negative
- 96% (22/23)
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About this business
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning.We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners,ensuring your emotions are conveyed with the highest respect and sincerity.Our mission is to providethe finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowersand gifts are expertly crafted, locally created, and hand-delivered, making your special moments trulymemorable and your connections even stronger.
Written by the business, not verified by us.Is FTD legit?
FTD (www.ftd.com) has a 4.5 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and user friendly, making the entire ordering process quick and smooth. People also love the wide selection of stunning arrangements, noting that the delivered flowers always look exceptionally fresh and wonderful. Some reviewers were not happy with unexpected extra costs and additional fees added for weekend or same-day delivery services. Consumers additionally noted occasional delivery delays, mentioning that shipments sometimes arrived later than expected or faced scheduling issues. Buyers expressed frustration when specific time commitments were missed during important family events.
Auto-generated from all reviews of this business. For reference only.What people say
Great service and never so far
Great service and never so far, disappointed
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Easy and accessible.
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Drivers are excellant
Drivers are excellant, flowers perfect and Services devine.
Reply from FTD2026-08-05
We appreciate your review and appreciate you taking the time.
Thank you for always delivering…
Thank you for always delivering beautiful flowers to my loved ones
Reply from FTD2026-08-05
We appreciate your review and appreciate you taking the time.
Free delivery is now $4.99 for next day…
Free delivery is now $4.99 for next day and $1.99 for day after that and not free until the third day?
Reply from FTD2026-08-05
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration caused by the delivery fee options and understand your concerns regarding the pricing and availability of free delivery. A supervisor has reviewed your feedback and contacted you to help address your concerns and provide clarification regarding our delivery options.
I have used FTD many times and am very…
I have used FTD many times and am very pleased with what I order and the delivery.
Reply from FTD2026-08-03
We appreciate you taking the time to post about your experience.
I have used this service in the past…
I have used this service in the past and it is easy.
Reply from FTD2026-08-03
Thank you for taking the time to review your experience with our service.
This is for a funeral
This is for a funeral, last minute arrangements. Thank you for accommodating us.
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Ease of ordering.
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Great Service
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Always can count on your reliable…
Always can count on your reliable service.
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Very easy to use the website!
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Easy ordering forms
Easy ordering forms. I like the tracking status. Great experience!
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
I just ordered ...
I just ordered .... don't know yet if delivery will be for the specified time ... so can't give a better rating yet ... online ordering was easy enough ...
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Easy-Peasy!
Website easy to navigate, with lots of wonderful choices. I particularily liked to see the Reviews for each of the displayed items.
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
You have pretty flowers.
Reply from FTD2026-08-03
We appreciate your review and appreciate you taking the time.
Always Reliable
The ease of ordering, great product selections. In all of the years that I have used your service I have never received a complaint about an order that I have sent tha is why I only use your products.
Reply from FTD2026-08-01
Thank you for your continued loyalty and trust in our service! We're thrilled to hear that you enjoy the ease of ordering and our wide selection of products. It means a great deal to know that, over the years, your recipients have been consistently pleased with their gifts. We truly appreciate your support and look forward to helping you create more special moments.
7-31-26
7-31-26 It was very smooth and quite easy to go through the website page and complete my transaction. I will do a follow up review once my flowers are delivered tomorrow at the funeral home. Thanks again!! Patricia Owensby
Reply from FTD2026-08-01
We appreciate your review and appreciate you taking the time.
The service was fast
The service was fast. But the flowers arrangement was too small. And did not seem to be worth, but half what it cost. You should give an idea on the diameter and height of the arrangements, so that people can make better choices. Also, the flowers didn't seem to be fresh at all.
Reply from FTD2026-07-31
We sincerely apologize that the arrangement did not meet your expectations in size, value, and freshness. We understand your concerns regarding the small presentation and the lack of arrangement dimensions when ordering. A supervisor has contacted you and left both a voicemail and an email to help resolve this matter. We appreciate your feedback and the opportunity to make this right.