About FTD
Data updated- Website
- www.ftd.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 295 reviews
- Replies to negative
- 96% (22/23)
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About this business
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning.We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners,ensuring your emotions are conveyed with the highest respect and sincerity.Our mission is to providethe finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowersand gifts are expertly crafted, locally created, and hand-delivered, making your special moments trulymemorable and your connections even stronger.
Written by the business, not verified by us.Is FTD legit?
FTD (www.ftd.com) has a 4.5 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and user friendly, making the entire ordering process quick and smooth. People also love the wide selection of stunning arrangements, noting that the delivered flowers always look exceptionally fresh and wonderful. Some reviewers were not happy with unexpected extra costs and additional fees added for weekend or same-day delivery services. Consumers additionally noted occasional delivery delays, mentioning that shipments sometimes arrived later than expected or faced scheduling issues. Buyers expressed frustration when specific time commitments were missed during important family events.
Auto-generated from all reviews of this business. For reference only.What people say
Sender appreciation!!!
Ease of order...beautiful bouquets/choices/variety...thank you for your service...
Great choices- Beautiful…
Great choices- Beautiful arrangements--reasonable pricing
Never had a problem with this service
Never had a problem with this service. Would recommend to friends & family.
THIS IS NOT A SAME DAY OR HOLIDAY…
THIS IS NOT A SAME DAY OR HOLIDAY DELIVERY. WHY ARE YOU CHARGING ME $4.99 FOR THIS? YOU NEED TO REMOVE THIS CHARGE. M. BANKS
Start review
Ordering was easy.
Beautiful choices of bouquets
Beautiful choices of bouquets, always reliable delivery, flowers arrive beautifully.
Flowers 4 The Love of My Life!
Very simple easy navagation for my entire ordering experience!
Long time use
I have always used FTD for years and…
I have always used FTD for years and they are always reliable
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Previous deliveries.
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Flowers for my daughter
It is very easy to order and the flowers are fresh and beautiful
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Always a great result
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
I ordered both chocolate treats from…
I ordered both chocolate treats from FTD.com off of Groupon twice for a Valentine's gift and a Birthday Gift. Both times, they didn't disappoint me.
Reply from FTD2026-08-04
Thank you for taking the time to review your experience with our service.
Waiting to see the flower order and…
Waiting to see the flower order and expedient delivery. If all is proper then I will give a great review.
Reply from FTD2026-08-04
We appreciate you taking the time to post about your experience.
Timely and Dependable
This order as all others are timely; I know I can depend on FTD!
Reply from FTD2026-08-04
We appreciate your review and appreciate you taking the time.
Great app for everyone
Reply from FTD2026-08-04
We're so grateful that you took the time to share your experience with us.
Scam “business”
I ordered flowers to be delivered to my girlfriend for her birthday since we are currently long distance and I have limited ability to connect with her in person. They never arrived, and I am incredibly disappointed, and will make sure I never use this service again, nor anyone I know uses this service again because it is a scam and disrespectful to the people who use it to try to make their loved one’s day special. Truly disgusting business.
Reply from FTD2026-08-04
Thank you for your feedback and for allowing us the opportunity to address your concerns. We sincerely apologize that your order was not delivered as expected and that this experience caused disappointment on such an important occasion. We understand how meaningful these moments are, especially when distance limits the ability to celebrate in person. We appreciate you bringing this to our attention, as your feedback helps us improve our service and customer experience. Thank you again for sharing your experience and for giving us the chance to resolve the matter.
Ordered from Central America
I gave you a 4-Star because I just ordered and the delivery is still in process. When my lovely Birthday Bouquet is received I'll be happy to update. I'm out of the Country, so am totally dependent on your service. Thank you
Reply from FTD2026-08-04
Thank you for taking the time to review your experience with our service.
Fast and easy
Reply from FTD2026-08-04
We appreciate you taking the time to post about your experience.