Easy to use the website
Easy to use the website. Very easy to find bouquet based on occasion.
Reply from FTD2026-08-24
Thanks so much for sharing your experience! We really appreciate you taking the time to let us know how it went.
About FTD
Data updated- Website
- www.ftd.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 295 reviews
- Replies to negative
- 96% (22/23)
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About this business
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning.We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners,ensuring your emotions are conveyed with the highest respect and sincerity.Our mission is to providethe finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowersand gifts are expertly crafted, locally created, and hand-delivered, making your special moments trulymemorable and your connections even stronger.
Written by the business, not verified by us.Is FTD legit?
FTD (www.ftd.com) has a 4.5 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and user friendly, making the entire ordering process quick and smooth. People also love the wide selection of stunning arrangements, noting that the delivered flowers always look exceptionally fresh and wonderful. Some reviewers were not happy with unexpected extra costs and additional fees added for weekend or same-day delivery services. Consumers additionally noted occasional delivery delays, mentioning that shipments sometimes arrived later than expected or faced scheduling issues. Buyers expressed frustration when specific time commitments were missed during important family events.
Auto-generated from all reviews of this business. For reference only.What people say
such an easy website to order on
I always order from 1800flowers. I have used other sites and had horrible results and had multiple complaints.
Reply from FTD2026-08-24
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
FTD has always sent fabulous…
FTD has always sent fabulous arrangements. The recipients have raved about the products.
Reply from FTD2026-08-23
Thank you for taking the time to review your experience with our service.
Making it easy really helps !
I always like it when someone can send a picture of what they received. I also thought the process was very easy. I don’t order flowers often, but will return when I do.
Reply from FTD2026-08-24
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
Beautiful Flowers are late
Well just told that the flowers won't be delivered tomorrow on my friends birthday. Hopefully, they will be delivered on Monday morning. Kinda disappointed, especially since I paid for weekend delivery. Do I get a rebate?
Reply from FTD2026-08-23
We sincerely apologize for the disappointment caused by the delayed delivery, especially since the order was intended for your friend's birthday and included a weekend delivery fee. A supervisor has contacted you and left both a voicemail and an email to address your concerns regarding the delivery delay and weekend delivery charges. We appreciate your feedback and look forward to resolving this matter with you.
Nice arrangements and containers
Nice arrangements and containers, but still too pricey, even when using a discount code. Do not appreciate having to pay the $1.99 fee for Same day/Weekend/Holiday Delivery Fee, when I placed my order on Sunday for delivery on Monday, when most florists are open every day.
Reply from FTD2026-08-23
Thank you for your feedback. We're pleased to hear you liked our arrangements and containers, but we're sorry to learn of your concerns regarding our pricing and delivery fee. We understand how additional charges can be frustrating, especially when ordering for next-day delivery. Your comments are appreciated and will be shared with the appropriate team as we continually work to improve our services and provide the best possible value to our customers.
Please dont put up a bunch of unrelated…
Please dont put up a bunch of unrelated offers at the end of the transaction
Reply from FTD2026-08-22
Thank you for your feedback. We understand your concern regarding the offers presented during checkout. We have since spoken with you and are pleased that we were able to resolve this matter to your satisfaction. We appreciate your business and your feedback.
Great quality flowers and service
Great quality flowers and service. Web page easy to use and navigate. Highly recommend.
Reply from FTD2026-08-22
We’re grateful that you took the time to share your experience with us. Your feedback truly means a lot.
not sure yet
not sure yet, just dealing with another order by FTD, i know its not you, but the places you deal with; itsin investion.
Reply from FTD2026-08-23
We appreciate you taking the time to post about your experience.
Wow!!
Wow! We placed a flower order last night at 9:30pm. The recipient got them at 9:30 this morning - and they are stunning! Excellent work FTD!!!!
Reply from FTD2026-08-22
We appreciate you taking the time to post about your experience.
This is the only place I was able to…
This is the only place I was able to find that would deliver chocolate covered strawberries two red Bluff, California so thank you.
Reply from FTD2026-08-22
We’re grateful that you took the time to share your experience with us. Your feedback truly means a lot.
The item was easy to order
The item was easy to order, and when my family received the bouquet, they said it was beautiful.
Reply from FTD2026-08-23
Thank you for taking the time to review your experience with our service.
Always a good experience with FTD
Simple, fast, efficient - makes sending flowers easy! And what a great selection!!!
Reply from FTD2026-08-21
We’re so grateful that you took the time to share your experience with us! Thank you!
Helpful easy to navigate website
Helpful easy to navigate website . We have used in the past. Very reliable
Reply from FTD2026-08-21
We appreciate your review and appreciate you taking the time.
I like the beautiful flowers but they…
I like the beautiful flowers but they do not always send what is pictured. Also, they add fees on for weekend delivery when it is for a Friday, which most consider a weekday.
Reply from FTD2026-08-21
Thank you for your feedback. We sincerely apologize that the arrangement received did not fully match your expectations and for any confusion regarding the delivery fees. We understand how important it is for customers to receive products that closely reflect what is advertised. We appreciate you bringing these concerns to our attention and thank you for allowing us the opportunity to resolve the matter. Your feedback is valuable to us, and we will share your comments with the appropriate teams as we continue working to improve our products, pricing transparency, and overall customer experience. We are grateful for your business and for taking the time to share your experience.
Free delivery for repeat customer
I ordered previously from FTD and was emailed a coupon/offer for free delivery, which I took advantage of. I appreciate the FTD website and the simplicity of the ordering process. Thanks very much.
Reply from FTD2026-08-17
We appreciate you taking the time to post about your experience.
Ordering from FTD was easy and quick
Ordering from FTD was easy and quick. There are so many beautiful flowers, baskets and arrangements to choose from. As long as our friends receive their gift in perfect condition, I'll be very satisfied.
Reply from FTD2026-08-15
Thank you for taking the time to review your experience with our service.
Big help
Very easy to send flowers across the country
Reply from FTD2026-08-05
We appreciate your review and appreciate you taking the time.
FTD has a large variety of arrangements…
FTD has a large variety of arrangements and extras for every occasion. I will definitely order flowers in the future.
Reply from FTD2026-08-05
We appreciate your review and appreciate you taking the time.
Easy website and good visuals.
Reply from FTD2026-08-05
We appreciate your review and appreciate you taking the time.