Hey Lori, thank you for taking the time to provide feedback. We are sorry to hear that your experience has been less than great. We definitely want to help you get connected so that we are able to push updates to your dispenser. We will reach out to you via email shortly to get these issues resolved. As always you can reach out to Tespo customer support at [email protected] if you ever need anything.
Sincerely,
Team Tespo
Hey Doriann,
Thanks so much for the feedback. We are always looking to improve our product in every way. Please reach out at [email protected] and we would be happy to switch you back!
Cheers,
Team Tespo
Hey Stephen, we appreciate you taking the time to provide feedback. We are so sorry to hear that you are continuing to have an issue. We know that we have some improvements to make to the dispenser and it's information like yours that helps us to make those changes. We will reach out to you shortly via email to see if we are able to resolve the issue that you are having. You can always reach out to Tespo customer support at [email protected] if you ever need anything.
Sincerely,
Team Tespo
Hey Susan,
Thanks so much for the feedback. Please feel free to reach out at [email protected] if you experience any issues with your dispenser, we are happy to help!
Cheers,
Team Tespo
Hey Brenda, thank you for taking the time to provide feedback. We are sorry if we have let you down in anyway. Tespo customer support does it's very best to respond to customers within 24 hours. With the Tespo Connect we are able to update the dispenser which will usually take care of the issue you are experiencing. We just have to get confirmation that you are connected to WiFi and the serial number located on the inside door of your dispenser. We will reach out to you shortly via email to get this resolved. You can always reach out to Tespo customer Support at [email protected] if you ever need anything.
Sincerely,
Team Tespo
Hey Donna, thank you for taking the time to provide feedback. We are very sorry if we have let you down in anyway. We have taken a look at your account and saw that you reached out in September and we cancelled your subscription at that time. If you requested cancellation prior we cannot find it anywhere in our system. There is no need to cancel your credit card since you will not be charged again. We will reach out to you via email shortly to see if we are able to resolve this in anyway. We value our customers and try to give the best possible customer service. If you ever need anything you can reach out to Tespo customer support at [email protected].
Sincerely,
Team Tespo
Hey Margaret, thank you so much for taking the time to provide feedback. We appreciate your honest and thoughtful feedback. We know that we have some improvements to make to the dispenser and it's information like yours that helps us to make those changes. We definitely want to get you connected. We will follow up with you via email shortly. Pleas know you can always reach out to Tespo customer support at [email protected] if you ever need anything.
Sincerely,
Team Tespo
Hey Elizabeth, thank you for taking the time to provide feedback. We are very sorry to hear that our Bariatric vitamins are not working for you. We will reach out to you via email shortly to help get this resolved. You can always reach out to Tespo customer support at [email protected] if you ever have any issues.
Sincerely,
Team Tespo