We know waiting on cashback can be frustrating, and processing times can sometimes take a little longer than usual. Since it has been a few days, please reach out to our support team directly so we can check on your submission and help get this sorted out for you.
我的钱从我的账户里消失了。我联系了支持人员,目前他们正在保持联系并试图解决问题。我爱上行。我90%以上的时间都在使用它
更新:帐户已修复!钱退回我的账户!!
我是一个快乐的女孩!!!
TY 的优势❤️
Upside 回复2026-08-07
It means so much to know you use Upside for almost all your purchases! We appreciate your patience while our team works to get this cleared up for you. If you need any updates along the way, please feel free to keep in touch with our support team on your open ticket.
Really glad to hear that the process has been so smooth for you! It is great knowing you are consistently getting your cash back. If you ever need help with a transaction down the road, please feel free to reach out to our support team.
Having you with us since the very beginning is awesome! You hit the nail on the head, staying consistent really is the secret to getting the most out of the savings. If you ever need a hand with anything, please feel free to reach out to our support team.
Happy to hear our team got you sorted out so quickly! We are glad the app has been helping you save on gas and food on all those road trips over the years. If you ever run into anything else, our support team is always here to help.
Appreciate you sharing this! We always aim to make things right whenever an issue pops up, so knowing you feel supported means a lot. If you ever need anything in the future, please feel free to reach out to our support team.
Hitting $1,200 in cash back is huge! It is awesome to hear that our support team has been so fast and helpful whenever you had a receipt question. As always, please reach out to our support team if you ever need help with anything down the road.
We want to make sure you get the cash back you earned. Receipt and statement details can sometimes be tricky to verify, but we would be glad to take another look at this for you. Please reach out to our support team directly so we can re-evaluate your submission and help sort this out.
Happy to hear you got your cash back so quickly! Making the process fast and seamless is what we always aim for. If you ever need assistance in the future, don't hesitate to reach out to our support team.
Glad we could get back to you quickly over the weekend! It is awesome to hear that you are enjoying the app so far. If you ever have more questions, feel free to reach out to our support team anytime.
It is great to know our team was proactive in helping you get your cash back! We are always working to expand into new areas, so we really appreciate the feedback about central Wisconsin. Please feel free to contact our support team if you ever need help with anything else.
So glad to hear you are having such a great experience and getting your cash back so quickly! Knowing our support team made a good impression makes it even better. If you ever need anything else down the road, please feel free to reach out to our team anytime.
Love hearing that! Earning $30 right out of the gate on your everyday purchases is such a win. If you ever have any questions as you keep using the app, feel free to reach out to our support team anytime.
Awesome to hear that the savings make it worth your while! We are always working on performance updates to clean up those occasional glitches. If you ever run into any issues, please feel free to contact our support team.
Happy to hear the app has been working well for your regular gas stops! We are always looking to expand our network, so hopefully you will see new grocery and restaurant options pop up near you soon. If you ever need help with your account, feel free to reach out to our support team.
Earning cash back on all those gas runs really adds up, so it's awesome to hear Upside is putting money back in your pocket! We appreciate the shoutout for our support team, and we're always here if you ever need a hand again.
Love hearing that you're enjoying the cash back and finding the app easy to use! We appreciate your patience with those recent crashes—sometimes making sure the app is updated to the latest version does the trick. If it keeps giving you trouble, please feel free to reach out to our support team so we can take a look for you.
Glad everything got sorted out for you in the end! We really hear you on wanting phone support and easier ticket tracking, and we appreciate the honest feedback. Awesome to hear you're having a good experience with the app overall!
Thank you for being with us for over a year! We totally get that building up that cash back balance takes a little patience, but we're so glad our Support team has always been able to step in and make things right whenever a hiccup pops up.
Your loyalty and recommendations mean the world to us—thanks for being such an awesome part of the Upside community, and happy earning!