Upside

Huge shoutout to August for taking such good care of you! We're happy everything got cleared up, and it's great knowing you have that contact info handy just in case. Enjoy using the app!

So glad to hear our team was able to get those bonuses sorted out for you! We really appreciate your patience while we got things squared away. If you ever run into anything similar down the road, our support team is always here to help.

Upgrading phones should be a breeze, so we hear you on the login hassle! We're really glad your earnings were safely transferred over to your new account in the end. Enjoy the new Samsung, and if you ever need a hand down the road, our support team is always here for you.

Driving for work adds up fast, so we're super happy to help you keep extra cash in your pocket! Glad to hear our support team has had your back on those occasional missed fill-ups. Appreciate you spreading the word!

Love hearing that energy! Three years of getting your money back is an awesome streak, and we're so glad our support team had your back with that courtesy payout when things got a little mixed up. Accidents happen, but we're thrilled everything worked out in the end. Thanks so much for singing our praises and being such a great part of the Upside community—happy earning!

Glad to hear our team got things squared away for you quickly in the end! We really appreciate the honest feedback on the support process—it helps us make things smoother moving forward. If you ever need a hand again, feel free to reach out anytime.

We're so glad to hear your issue got all taken care of. Thanks for letting us know, and feel free to reach out if you ever need a hand again down the road. Happy earning!

Welcome to Upside! We're so glad Dulce was able to jump in and get that purchase credited for you. Hope you enjoy earning all that cash back!

Glad to hear our customer service team has been taking good care of you! We totally understand how having to manually submit receipts when paying through third-party apps like Chevron adds an extra step to your routine. We really appreciate this feedback—making transaction verification as seamless and automated as possible is a major priority for us. We'll pass your thoughts right along to our product team as we work to improve integrations and streamline that process. Thanks for sticking with us!

Awesome to hear you're finding the app easy to use and that our help team has your back! We're always working on bringing new stores on board, so keep an eye out for more spots in your area soon.

Earning $10 a day on your daily routine is incredible! We’re so glad to have been along for the ride with you since 2019 and that our team has always taken good care of you. Appreciate you sharing your experience, and stay safe out there on the road!

We get how frustrating it is to see that "needs review" message repeatedly. That usually happens when receipt details just need a quick extra check to make sure everything matches up. If it keeps happening on your account, please reach out to our support team so they can take a closer look for you.

Hearing this made our day! Our team always aims to get things sorted quickly and smoothly, so we're really glad you had such a great experience. Awesome having you with us!

Glad to hear our support team could help clear that up quickly and keep your account secure! It’s awesome to know you’re finding the app so easy to use overall. Thanks for sharing your experience with us!

Love the clever pun and appreciate the awesome recommendation! We totally hear you regarding EV charging stations—expanding our support for EV drivers is definitely on our radar as we continue to grow. In the meantime, we hope you're still able to snag some great cash back on your grocery runs and restaurant stops! Thanks for sharing your thoughts with us, and we're so glad you're enjoying the app!

Better late than never! We're so thrilled to have had you on board these past two months. It's awesome to hear that earning cash back on your everyday gas and grocery runs has been such a breeze, and we really appreciate the shoutout for our support team. Thanks for sharing the love, and happy earning!

It’s great to hear you’re making the most of the offers at Kroger and your favorite restaurants! Cash back rates can naturally shift over time depending on local merchant availability, but we hope to see higher gas offers pop up for you again soon. If you ever need a hand with anything, feel free to reach out to our support team.

That’s awesome to hear! We're really glad we could deliver on your expectations. Appreciate you taking the time to share your feedback with us!

We get where you're coming from—getting cash back shouldn't feel like a chore. Those extra checks are usually just temporary verifications, but if it keeps being a hassle, please reach out to our support team so they can help take a look!

Glad to hear your issue got taken care of! We appreciate your patience getting that sorted out. If you ever need a hand again down the road, our support team is always here to help.