We are a commercial website that assists customers in getting an entry permit to travel to a foreign country simply and fast. With over 10 years in the international travel field, we understand the procedures, regulations, and especially worries of traveling to a strange country. So that, our team can simplify and clarify things so that travelers can travel confidently, and save time and effort.
I realize that every interaction with a company differs, and I also realize that this is my opinion. I received a phone call. The connection was horrible for some reason. Instead of asking to call me back or make an appointment with me, the young lady just kept speaking. I asked her to please call me back, but she kept talking over me. This person was not interested in listening to me. As a former manager of call center, I was appalled, but the email follow up was just as unprofessional. I was told I was being "scoped." No, the word choice was weird. I received a long list of what I needed to provide. There was no mention of how my personal data was to be treated, protected, or how to safeguard my privacy. It was just a demand for my information. My response was to request someone else. There was no reply except an apology for the behavior on the phone, and this email was conveniently deleted. This was ridiculous. I know that every interaction is different, but why is this allowed? The quality in these interactions was bad to put it mildly. I don't think I would use their services for many reasons.
GVC 回复2026-09-22
Dear James McAllister,
We’re sorry to hear about your experience.
Unfortunately, we’re unable to locate your application with the information currently available. Could you please send your order ID or application reference number to [email protected]?
Please be assured that any information you provide will be handled securely and used only to locate and review your case.
Once received, our team will review your case and respond accordingly.
Best regards,
Customer Support Team
They did not know what documentation was required for the visa application.They kept us waiting for over three and a half hours. Their fingerprint machines did not work.
GVC 回复2026-08-26
Dear Guy Campanile,
We’re sorry to hear about your experience.
Unfortunately, we’re unable to locate your application or order in our system with the information available. Could you please provide your order ID, application reference, or other identifying details?
Once received, our team will review your case and respond accordingly.
Customer Services Team
I am very grateful to Global Visa Services for their professional and excellent assistance with my Canada visa application. From the beginning, they guided me through the entire process with patience, clarity, and attention to detail.
Their team was very helpful in preparing and reviewing the required documents and kept me informed throughout the application process. I particularly appreciated their prompt responses, professionalism, and willingness to answer all my questions.
Thanks to their guidance and support, the visa application process was much smoother and less stressful than I had expected. I sincerely appreciate the excellent service provided by the entire team.
I would highly recommend Global Visa Services to anyone looking for reliable and professional assistance with their visa application. Thank you once again for your wonderful service and support.
I had a great experience with the GVC team. They kept me updated and informed about my visa status and they responded in a timely manner with questions and concerns that I had during the visa process. They were very responsive and helpful. They are true professionals at its finest.
Thank you very much for your support and assistance throughout the visa process. I truly appreciate your professionalism and efficiency. Everything was handled smoothly, and I am sincerely grateful. Highly recommended. ⭐⭐⭐⭐⭐
This is the 2nd time I have used GVC and like the first I highly recommend.
This time I had some issues with the application form, so I contacted them Via there live chat and had the problem sorted within minutes.
I received the Visa by email in under 6 hours.
makes life when travelling just that little bit easier
Luke worked closely with me for finding the job that perfectly suited my needs and requirements. Persevering even if some options were not available for birocratic reasons, he proactively looked for other opportunities that suited.
Highly recommended him. Professional, approachable and thorough .
Within 5 minutes after application I received a call from the travel agency to complete some document uploads, he confirmed my pictures of the documents where okay and within half an hour I received my e-Visa. My purchased item was the multiple entry , rush 24-hour processing time. The chat service and e-mail service were excellent and of great help.
GVC processed my request for a visa within 24hrs for a successful result. The process was straightforward and agents did respond to my emails to check on status.
When you purchase a super urgent 5 hours service (and pay much for it) it's because you need it. If you get it after 24 hours it's useless.
GVC 回复2026-03-07
Hello Oded,
We're sorry about your experience when processing your visa and the unnecessary misunderstandings. Because of the complicated situation of area, the Government system has to continue updating, which is the reason why the status of the application is updated late. In addition, we also support you by refunding a small fee for misunderstandings happened. Thank you so much.
Regards,
GVC eVisa Service
UhiVery rude. Very unprofessional. I spoke with a guy Korean/Chinese /Japanese accent. Very pathetic for someone serving client. With some high pitched yelling and not even listening while I inquired about my Visa application. I had to use a different website. I don't see how they help with this kind of employee. That was today feb 25 @ around 1:05 central time. I called a 9493469868 number. DO NOT TAKE ANY CHANCES.
There was an automated message of calls being recorded. You can review that time between 12:46-1:10 p.m. central time today, Feb 25
GVC 回复2026-02-26
Hello Miss Kay,
We're sorry about your experience when applying for your visa. We want to clarify that we're a travel agency that supports customers in obtaining travel visas. We have received the reflection regarding our employee and will have a solution to this problem.
Regards,
GVC eVisa Service
I had an excellent experience with this Saudi Arabia visa service. The entire process was smooth, fast, and completely stress-free. I was honestly surprised by how efficient they were — I received my Saudi visa in just 5 hours!
Their team was very responsive, professional, and clear with the instructions. They guided me step by step, answered all my questions quickly, and ensured that my application was processed without any delays. Everything was handled online, which made the process even more convenient.
If you need an urgent visa for Saudi Arabia, I highly recommend this service. Reliable, fast, and truly professional — they delivered exactly what they promised. Exceptional experience!
GVC 回复2026-03-11
Hello Vicky,
Thank you for your review with our services. We hope that you have a nice trip with your family.
Regards,
Indonesia eVisa Service
So dodgy , beware it’s a massive scam
The price at the end multiplied to what it said the price would be $312 Australian dollars for a visa plus some roaming data for cell phone which I asked how would I obtain this ? They couldn’t answer
So price jumped from $150 to $312 and there was no total at the end only when I paid
Warning stay away
My friends paid $100 for their visas
Go to the official government website
Not one that poses to be a government website. I want a refund you nasty asses ! It’s not a valid visa anyway, I’ve been totally ripped off and robbed ! Give me back my money your replies are groundless and they make no sense do not trust anything they say ! No way I’ll be giving you information again so you can fleece me ! Not a chance please don’t trust these people they are genuinely scammers
GVC 回复2026-01-14
Hello Isaac,
First of all, we are sorry for the difficulties you experienced during the visa application process. We also want to clarify that we're not the Government or the Immigration Department of Sri Lanka. We operate as a travel agent that supports customers in obtaining their visas as soon as possible and in a convenient manner. Please check and reply to our email, then raise your suggestion with us to have support soon.
Regards.
Update.
Dear Mr Isaac,
We are pleased to announce that we have already sent the refund letter to your email address. To get back your money, please check your email carefully and confirm our letter (by reply it). Once again, we hope you have a nice trip with your friends. Thank you so much.
Regards,
"WARNING: Avoid GVC at all costs!
I paid a ridiculous amount for a visa service, only to be left hanging for over a week with ZERO updates. They promised 3-day processing, but it's been 7 days and no visa in sight. My flight is tomorrow, and they're still saying "under process".
Worst part? I didn't even NEED a visa for my destination! Their fees are 10x higher than official sites, and guess what? NO REFUND.
Customer service is non-existent. Don't waste your time and money. 1/5 stars, and that's being generous.
#visawoes #customerservicefail #avoid"
GVC 回复2026-01-08
Hello Lina,
We are sorry about your experience when applying for your visa. For your application, it's being processed by the Government and we can not cancel it. The visa fee paid to the Government is regulated and non-refundable. We will try our best to support and update you as soon as possible from the Government. We had sent the confirmation for the refund of the service fee via your email. Please check your email and reply to confirm our suggestions. Thank you so much.
Regards,
GVC eVisa Service
Thought I Was applying for my NZ visa through a legitimate company . The visa for NZ is $117 NZ dollars . They tried to take £181 out of my bank account almost 3 times the amount of what the cost is . Thankfully my bank blocked the transaction . Scammers
GVC 回复2025-11-17
Hello Sheena,
We are sorry about your experience when applying for your visa. For your review, we want to clarify that we are a travel agency. We operate to help travelers get their e-visa easily and conveniently. Therefore, we will charge a service fee to process the e-visa. There are some misunderstandings here. Thank you for choosing us.
Regards,
GVC e-Visa Services
GVC delivered on their promise. I paid for the 3 day express visa and received it after 48 hours.
As I was getting nervous in between those 48 hours, I wrote to them several times and they politely reassured me every time that it was being processed.
Thank you GVC team!!
GVC 回复2025-12-16
Hello Martina,
Thank you for reviewing our services. We hope your travels go smoothly, and we’re here for all your future e-Visa needs! Thank you so much.
Regards,
GVC e-Visa Services
I have used GVC for some time, I cannot believe how efficient they are…my visa within a matter of hours?
Unbelievable. I have never experienced this level of service before.
GVC 回复2025-09-28
Hello Michelle,
We’re grateful for your positive review and trust in our service. We hope your travels go smoothly, and we’re here for all your future e-Visa needs!
Regards,
GVC e-Visa Services
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