Gomenin.com est l'une des principales boutiques en ligne vendant des chemises abordables et bien faites pour hommes à travers l'Europe. Gomenin garantit à nos clients les meilleures valeurs et la meilleure qualité de produit. Rejoignez-nous et commencez votre voyage de mode.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the stylish designs, vibrant colors, and comfortable fabrics of the shirts, stating that the sizing is very accurate and products match descriptions. Consumers also appreciate the exceptionally helpful customer service team, noting that they respond quickly and provide easy solutions for sizing or order inquiries.
However, some customers also noted that international delivery times can occasionally feel a bit long depending on the final destination. A few reviewers were not happy with the overall fabric quality, mentioning completely synthetic materials or unexpected flaws in specific items received.
Awesome shop. If you want affordable shirts with quality, this is THE best place for it! I have 5 shirts from Gomenin and I only have nice to say about them!
Gomenin 回复2024-08-26
Thank you for the great review! We're thrilled to hear that you’re so satisfied with your shirts and our shop. It’s fantastic to know you’ve had a positive experience with multiple purchases. We appreciate your support and look forward to continuing to provide you with quality shirts!
Fast delevery and great costumer service
I ordered a shirt on the website. It arrived fast and the quality is great. Just like the pictures. Since i ordered a size to big had to exchange it and the costumer service was fast to reply and solve my issue. Totally recomend.
Gomenin 回复2024-08-26
Thank you for your wonderful feedback! We’re delighted to hear that your order arrived quickly and that the quality met your expectations. It’s great to know our customer service was able to assist you efficiently with the size exchange. We appreciate your recommendation and look forward to serving you again!
Best regards,
Gomenin Team
The shirts are comfortable and good quality for the price.
Gomenin 回复2024-08-26
Thank you for your feedback! We’re glad to hear you find the shirts comfortable and a good value for the price. Your satisfaction is important to us, and we appreciate your support!
Best regards,
Gomenin Team
Excellent fabric, great designs and colors. This is the second time I order from Gomenin. I love the variety they have on their cool shirts and how comfortable they feel when I wear them. I'm planning on buying again. The order procedure went smoothly with no problems, The package arrived fast with tracking number. Highly recommended !
Gomenin 回复2024-08-26
Thank you so much for your wonderful feedback! We’re delighted to hear that you love the fabric, designs, and comfort of our shirts. It’s fantastic to know that your ordering experience was smooth and that the delivery was prompt. We truly appreciate your support and recommendation, and we look forward to serving you again soon!
Best regards,
Gomenin Team
Very good service, fast delivery and at a good price as well! Excellent
Gomenin 回复2024-08-16
Thank you for your feedback! We're glad to hear you were pleased with the service, delivery speed, and pricing. Your satisfaction is our priority, and we appreciate your support!
Warm regards,
Gomenin Team
I ordered two shirts. I am very happy with the final product. The designs are fantastic, the fit is perfect for me as advertised, and the price very reasonable.
The quality is to a good, but not great, standard. They are thin, and 70% cotton. Perfect for light summer wear, but not as durable as more expensive alternatives.
The Customer Service is great. Very fast to respond with solutions.
It is important to note, these shirts are shipped from China, not France. I ordered to Spain, and the shirts arrived in 6 days with Express delivery.
I have marked 4 star, and not 5, for one main reason. When you select your delivery option (Normal or Express), you are not given an estimated time of arrival. When I found out the product was to be shipped from China, and not France, I worried they would not make it in time. The service would be much better with an approximate time of arrival.
All-in-all, I would happily buy from here again.
Gomenin 回复2024-08-26
Thank you for your detailed feedback! We're thrilled to hear you're pleased with the designs, fit, and price. We appreciate your notes on the shirt quality and delivery process. Your suggestion regarding estimated delivery times is valuable, and we'll look into improving this. We’re glad to hear you'd consider shopping with us again!
Warm regards,
Gomenin Team
Great purchase, loved the shirts I bought! This is the second time I purchased on Gomenin and couldn’t recommend more! Also the costumer service is top notch!
Gomenin 回复2024-08-16
Thank you so much for your wonderful review! We’re thrilled to hear that you loved the shirts and that this is your second positive experience with us. Your recommendation means a lot, and we’re delighted that our customer service met your expectations. We look forward to serving you again in the future!
Warm regards,
Gomenin Team
The quality and the prices are perfect. i would give 5 stars if i recieved my shirts earlier
Gomenin 回复2024-08-13
Thank you for your feedback! We’re glad to hear you’re happy with the quality and prices. We apologize for the delay in delivery and will work on improving our shipping times. Your satisfaction is important to us, and we hope to earn that fifth star in the future.
Warm regards,
Gomenin Team
Good quality shirts and fast response from company when needed. Would recommend!
Gomenin 回复2024-08-13
Thank you for your feedback! We're delighted to hear that you’re pleased with the quality of our shirts and the responsiveness of our team. Your recommendation means a lot to us. If you need any further assistance or have any questions, we're here to help. Looking forward to serving you again!
Warm regards,
Gomenin Team
Very good experience, 2-3 orders and always good.
When I have question or need a return the team is so quick and bring me an answer or a solution.
Gomenin 回复2024-08-13
Thank you for your kind words! We’re delighted to hear that you’ve had a consistently positive experience with us. It's great to know that our team has been able to assist you quickly and effectively. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to serving you again soon!
Fast shipment, great customer support (replaced things for free), and great shirts overall!
Gomenin 回复2024-08-13
Thank you so much for your positive feedback! We’re thrilled to hear that you were pleased with our fast shipment, customer support, and the quality of our shirts. If you need any further assistance or have any questions in the future, we’re here to help. Looking forward to serving you again!
I've been ordering 3 shirts so far and can really recommend this shop. Great quality and top service! Thank you!
Gomenin 回复2024-08-13
Thank you for your wonderful review! We’re delighted to hear that you’re satisfied with both the quality of our shirts and our service. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support!
Warm regards,
Gomenin Team
I got 3 shirts, two of them are very cool, good fabrics, clear design, very freshy. Unfortunately, one of them is pretty gross, both by material and by the design, and it's not that great.
Gomenin 回复2024-08-01
Thank you for your feedback! We're glad to hear you liked two of the shirts. We apologize for any disappointment caused by the third shirt's material and design. Your feedback helps us improve, and we appreciate your understanding. Please feel free to contact us for any further assistance or if you have additional feedback.
Warm regards,
Gomenin Team
Just that We expect! Lovely shirt for summer time.
We had a problem with the delivery, however the after-sales service worked fast and easy, and we got a new shipment in few days. High recommend it.
Gomenin 回复2024-08-01
Thank you for your feedback! We're thrilled to hear that you love the shirt for summer. We apologize for the delivery issue but are pleased our after-sales service resolved it quickly for you. Your recommendation means a lot to us. If you have any more feedback or need further assistance, please feel free to reach out. Enjoy your summer with your new shirt!
Warm regards,
Gomenin Team
Nice quality and style of the shirts. The customer service is pretty responsive and amicable. Recommended.
Gomenin 回复2024-07-22
Thank you so much for your feedback! Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Warm regards,
Gomenin Team
From Hong Kong to North Greece they delivered in 15 days... The quality it's amazing... I will ordered from GOMENIN again and again... Keep the good job...
Gomenin 回复2024-07-22
Thank you for your feedback! We're delighted to hear that you like the shirt. Enjoy your shirt!
Best regards,
Gomenin Team
Absolutely happy with the quality!! Very beautiful designs!!
I had some questions about my order and I received I quick response that help me a lot!!
100% recommendable
Gomenin 回复2024-07-18
Thank you so much for your feedback! Providing quick and helpful responses to our customers' questions is a priority for us, and we're glad we could assist you. Your recommendation means a lot to us!
If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again soon!
Warm regards,
Gomenin Team
Beautiful colors
Good value for the price, also great variety of products. I've a problem with the size and they solved the problem quickly.
The support team is helpful
Gomenin 回复2024-07-18
Thank you for your feedback! We're glad you appreciate the value and variety of our products. Our team is here to help with any further questions or concerns you may have. We look forward to serving you again soon!
Best regards,
Gomenin Team
I would not recommend. If only the quality, fit and printing would have been better...
Make a judgement yourself when I tell you I really looked forward receiving the four shirts I ordered with this company that suggests that they are French based, as the prints look awesome on line. Delivery took a while so I started to become doubtful. When opening the package in anticipation the shirts were of bad quality, bad fit and the print was just that: a print on bad quality fabric of some sort.
When reaching out to arrange the return proces, I was told I could choose from two options: 1) either receiving another 4 shirts of my choice or return the shirts and receive a 30% refund. Once I said I would not agree to either option, they offered a full refund minus the postal cost. I did not even have to send the shirts back to them. Refund was received within 48 hours by the way
So, end result: 4 shirts of bad quality, bad fit and print for €12,- (the postal charges to send the shirts back to China (not France), with a full refund (minus the €12,-), a whole lot of CO2 emission and disappointment because of the broken promise of some nice shirts.
Basically Gomenin has sold me 4 bad quality shirts for €12,-. It is shocking to think that this result could be a good profit for some people somewhere.
If only the quality, fit and printing would have been better...
—————————————-
The sequel:
After I placed the review, I was contacted with the question if I could take down my review. When I refused, they offered me a full refund. They had already refunded me except for the €12,- postal return cost. The shirts have gone to charity by the way. Bad quality, bad fit, bad printing but hey, some unfortunate soul could be happy with it.
When I refused again, they transferred the €12,- into my bank account anyway. They kept contacting me for the next few days asking me to take down the review even though I had been clear that I would not take it down. Then things went quiet and suddenly below reply got posted, speaking lies about me, accusing me of “accepting a €12,- bribe but then changing my mind”.
Let’s keep in mind that this page on TrustPilot is about Gomenin. Not about me. I don’t have to prove anything. I am not pretending to be French while actually operating from HongKong. Some people will say that there may be nothing wrong with operating from Hong Kong but why pretend to be French? I just want people not to make the same mistake I made. So see my review as a description of what happened. How you act upon it, is up to yourself.
Just to make sure Gomenin does not change their reply again or come up with more accusations I will post a copy below of their latest reply so things can not be taken out of context:
“ Reply from Gomenin
Updated Aug 1, 2024
Hi S.,
I'm sorry for the bad shopping experience. But I need to clarify something.
Our shirts have been recognized and satisfied by many customers, which is one of the important reasons for the development of our brand. We have been continuously improving the fabrics and quality of our products.
Regarding the return policy, we have clear regulations. In order to save your time and return costs, we both agreed that the shirts would not be returned after deducting part of the return shipping fee. Therefore, we were confused when we received your feedback.
Then I contacted you and learned that you accepted our refund of the remaining 12 euros and agreed to withdraw the misleading evaluation. However, after the refund was completed, you changed your mind.
Although you have received a full refund and kept the shirt without returning it, we still hope not to mislead other buyers who like us because of your one-sided words.
We are a formal company with a complete return and exchange service to ensure that all customers can order and enjoy our shirts normally.
If you have any questions or need help, please feel free to contact us and we will do our best to solve it for you.
Warm regards,
Gomenin Team”
Gomenin 回复2024-09-09
Dear Customer,
I'm sorry to give you a bad shopping experience. But I need to clarify something.
Our shirts have been recognized and satisfied by many customers, which is also one of the important reasons for the development of our brand. We have been continuously improving the fabrics and quality of our products.
We have clear regulations on the return and exchange policy. In order to save your time and return costs, we both agree that the shirts will not be returned after deducting part of the return shipping fee. Therefore, we were confused when we received your feedback.
Although you have received a full refund and kept the shirt without returning it, we still hope not to mislead other buyers who like us because of your one-sided words.
We are a formal company that provides a complete return and exchange service to ensure that all customers can order and enjoy our shirts normally.
If you have any questions or need help, please feel free to contact us, we will do our best to solve it for you, and wish you a happy life.
Warm regards,
Gomenin Team
Contact Email: [email protected]
Sizing is off, "return" process is complicated, because I think the products come from China.
2,5 star. Because reasons stated down here:
Edited post:
Okay. They in the refund my "Retoure" in the end and asked me not to return the items. :( The items are still packed and I can't wear them.. Asked me to change and edit my review, and for that I should get free T shirt.. The whole situation just left a bad taste in my mouth.
The products themselves are "okay". Quality is as expected from the price, nevertheless, I'm a bit sure I can find same quality products from some Chinese websites.. the sizing is off. Size up if you're not sure.
Original post:
Borderline scam. Return is impossible. Once I contacted the customer service they offer to sell more shirt with a discounted price (7€) per shirt plus shipping costs instead of taking the return. After I rejected that they offer another solution of letting me keep the item and refund 20 percent of the money I've paid them. Or choose new shirt and I'd have to only the shipping fee. Whatever it is, they are trying so much to reject the Retoure and give you money back.
Avoid this site at all costs.
Gomenin 回复2024-07-11
We apologize for the disappointment you experienced. We're committed to improving our product quality and streamlining our return process based on your feedback. Please reach out to our customer service team if you need further assistance.
[email protected]