Dear Louise, thank you for your generous feedback and 5‑star rating. We are pleased to have you as a valued Heart To Home Meals customer, and we’re happy to hear that you are satisfied with the meals and the service we offer. Providing wholesome, convenient meal options is central to our mission, and we’re delighted that our service has made a positive impression. Should you need any assistance, please feel free to contact us at 508‑658‑3000 and our customer service team will be happy to help. We look forward to serving you again soon.
Dear Flerida, thank you for your 5‑star review. Nina is one of our favorites as well, and we’re so glad to hear that your mom loves her. We’ll be sure to pass along your kind words to Nina, and we look forward to serving your mom her favorite meals again soon.
R
Richard · 写过 6 条评价 · 已认证 · 体验于 2026-06-07 ·
★★★★★
优秀的客户服务!
客户服务取消了我错误下的在线订单,将其记入我的卡,并输入了正确的订单和费用。饭菜也准时到达。
Heart to Home Meals 回复2026-06-18
Dear Richard, thank you for your kind review. We are so pleased to have you as our customer, and we’re glad to hear that our customer service team was able to assist you and that you’re satisfied with both the meal delivery and the meals. We look forward to serving you your favorite meals again soon. Please do not hesitate to reach us on 508-658-3000 if you have any questions or concerns.
J
Jennifer · 写过 2 条评价 · 体验于 2026-06-03 ·
★★★★★
交货总是准时,而且……
送货总是准时,司机很友好,乐于助人。
Heart to Home Meals 回复2026-06-10
Dear Jennifer, Thank you so much for your kind words. We’re thrilled to hear your deliveries have been punctual and that our drivers have been friendly and helpful. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you.
D
Dee · 写过 3 条评价 · 已认证 · 体验于 2026-05-21 ·
★★★★★
送餐服务很好!
我的订单准时到达,他的饭菜和描述的一样——而且非常美味!他们还遵循我的饮食参数。
Heart to Home Meals 回复2026-06-10
Hello Dee, Thank you so much for your wonderful feedback. We’re thrilled to hear your order arrived on time and that you enjoyed the meals. It’s great to know they were both tasty and aligned with your dietary needs. We appreciate you sharing your experience and the 5-star review. We look forward to serving you again soon.
T
Theresa Mills · 写过 2 条评价 · 已认证 · 体验于 2026-05-21 ·
★★★★★
第一顿饭是虾……
第一顿饭是虾,又硬又不好吃。我们选择了不同的服务。
Heart to Home Meals 回复2026-06-10
Dear Theresa, Thank you for giving Heart To Home Meals a try and for sharing your experience. We’re sorry to hear the shrimp meal didn’t meet expectations, that’s not the quality we aim to deliver. We offer a 100% satisfaction guaranteed and if you wish please feel free to call us on 508-658-3000 and our friendly customer service team will replace the meal for free. Nevertheless, Your feedback is truly valuable and will be shared with our culinary team for review.
We also understand your decision to switch services, but if you ever decide to return, we’d love the chance to serve you a better experience from our range of 160+ meals. Thank-you.
Dear Sheryle, Thank you so much for sharing your feedback and 5-stars, it means a lot. We’re thrilled to hear that our drivers have been consistently friendly and that your mother is enjoying the meals. Knowing your mom is getting healthy, delicious meals and that it brings you comfort is exactly why we do what we do. We truly appreciate your trust in us and look forward to continuing to serve your family again soon.
D
Dickson Chick · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·
★★★★★
交货按计划准时进行
交货按计划准时进行,非常感谢。我吃的第一顿饭蔬菜很少,但有很多融化的奶酪。
Heart to Home Meals 回复2026-06-10
Hello, Thank you for taking the time to share this with us. We are really glad to hear your delivery arrived right on time. We are sorry, though, that your first meal felt a bit light on veggies and heavier on cheese than you expected. That’s definitely not the balance we want you to experience.
We appreciate the feedback and the 5-stars and we will pass your feedback along to our culinary team. We hope you enjoyed rest of the meals, and we look forward to serving you again.
S
Saralynn · 写过 2 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
总的来说我们喜欢这项服务
总的来说,我们非常喜欢这项服务。我们的最后一餐是照烧牛肉,但是份量特别差,而且味道也不太像照烧。
Heart to Home Meals 回复2026-06-10
Hello Saralynn, Thank you for sharing your feedback with us. We’re really glad to hear you’ve been enjoying the service overall, and we appreciate your honesty about the Beef Teriyaki, we’re sorry the meal didn’t meet your expectations.
Your feedback will be shared with our culinary team as we continue improving our recipes. We also want to let you know, all our meals are backed by 100% satisfaction guarantee, please feel free to reach out to our customer service team on 508-658-3000 and they’ll be happy to assist you with the best possible solution.
With a menu of 160+ meals, we hope your next selections are a much better fit, and we look forward to serving you again.
P
Peter · 写过 2 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
大部分的饭菜都很棒
大多数饭菜都很棒。肉饼一般般
Heart to Home Meals 回复2026-06-10
Dear Peter,
Thank you for sharing your feedback with us. We're glad to hear you enjoyed most of the meals, and we appreciate you letting us know the meatloaf did not make to your favorites. With a range of 160+ meals to choose from, we’re confident you’ll find plenty of options you love. Please feel free to call us on 508-658-3000 and our customer service team will be able to assist you with suggestions as well. We look forward to serving you again soon.
D
Doris Mee · 写过 5 条评价 · 已认证 · 体验于 2026-05-22 ·
★★★★★
准时
准时。非常有帮助
Heart to Home Meals 回复2026-06-02
Dear Doris, Thank-you for the 5-star review. We are pleased to have you as a valuable customer with Heart To Home Meals and we look forward to serving you your favorite meals again soon.
N
Nancy Peters · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·
★★★★★
你的迷你炖肉太糟糕了
你的迷你炖肉很糟糕。 我不能吃它。 奶酪煎蛋卷可以吃,我吃了它。 我还没吃炒饭呢。
Heart to Home Meals 回复2026-06-02
Dear Nancy, thank you for your feedback and for choosing Heart to Home Meals. We’re sorry to hear that the Pot Roast meal did not meet your expectations. Customer satisfaction is very important to us, and as part of our 100% Satisfaction Guarantee, we encourage you to contact our Customer Service team at 508-658-3000 so we can gladly arrange a replacement meal for you. We’re pleased to hear that you enjoyed the Cheese Omelet, and we look forward to having you explore our wide selection of 160+ delicious meal options.
R
Roger Cote · 写过 2 条评价 · 已认证 · 体验于 2026-05-13 ·
★★★★★
很棒的服务
很棒的服务。送货的人真的很好!
Heart to Home Meals 回复2026-06-02
Dear Roger, Hope you are well, Thank-you for the amazing 5-star review and we are glad to hear the delivery service stands out for you. We look forward to serving you your favorite meals again soon. If you have any questions or concerns, please do not hesitate to reach us on 508-658-3000 and our customer service team will be happy to assist you.
Dear Barbara, thank you so much for your continued trust in Heart To Home Meals. We’re truly sorry for the inconvenience caused by the delivery rescheduling. We understand how important reliable service is, and we’re taking steps to ensure this doesn’t happen again. If you have any questions or concerns please feel free to call us on 508-658-3000 and our friendly customer service team will be happy to assist you. Your patience and understanding mean a great deal to us and we look forward to serving you your favorite meals again soon.
T
Terry Davis · 写过 2 条评价 · 已认证 · 体验于 2026-05-09 ·
★★★★★
订购方便
订购方便,交货始终按规定进行。适合老年人的膳食份量和选择
Heart to Home Meals 回复2026-05-22
Dear Terry, Thank you for taking the time to share your experience with Heart To Home Meals. We’re so pleased to know that you find the ordering to be simple, deliveries arrive as expected, and our meals suit the needs of seniors. We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Heart To Home Meals
Hello Judy, Thank you for being such a wonderful part of the Heart to Home Meals family, and thank you for your honest feedback. Great news, your two favorite meals are back in stock! We’d love to serve you again whenever you’re ready. Feel free to order anytime, or call us at 508‑658‑3000 if you’d like help placing your order.
L
Lloyd Emery · 写过 3 条评价 · 已认证 · 体验于 2026-05-13 ·
★★★★★
按时交货并放入冰箱...
准时送货并由司机放入冰箱
Heart to Home Meals 回复2026-05-18
Hello Lloyd, Thank-you for the 5-stars review, Happy to hear the delivery was on time and the driver put everything in your freezer. We are looking forward to serving you again soon, if there is anything we can assist you with please do not hesitate to call us on 508-658-3000
Heart To Home 的人们非常乐于助人。 到目前为止我们只吃了两顿饭,而且还不错。 我们喜欢冷冻食物,当我们太累而无法做饭时可以使用它们。
Heart to Home Meals 回复2026-05-18
Hello, We really appreciate your kind words! It’s wonderful to hear that our team was able to help and that you’re enjoying the meals so far. Having something ready to go when you’re too tired to cook is such a relief, and we’re glad we can provide that for you. If there is anything we can assist you with please do not hesitate to call us on 508-658-3000 and our team will be happy to help. We look forward to serving you again soon. :)
T
Tina Rzasa · 写过 1 条评价 · 已认证 · 体验于 2026-05-04 ·
★★★★★
我喜欢这样的事实:饭菜......送到我家门口。
我喜欢在某一天送餐,并且很欣赏提前通知的时间范围。这有助于计划我的一天。司机友善且有礼貌。
Heart to Home Meals 回复2026-05-15
Dear Tina, Thank you for your feedback. We are pleased to hear that the delivery schedule and advance notice are helpful for your planning, and that our drivers have been courteous always. Your feedback is greatly appreciated and we look forward to serving you again soon.
V
Vahe Gurdjian · 写过 1 条评价 · 已认证 · 体验于 2026-05-03 ·
★★★★★
优质的服务
优质的服务,食物总是很棒! 👍
Heart to Home Meals 回复2026-05-15
Thank you so much for the kind words. We’re thrilled to hear you’re enjoying the service and the food. Your support means a lot to us and we look forward to serving you again soon.