Heart to Home Meals

Hi Marian, Thank you for letting us know, and we're sorry to hear about the confusion and the missing gift cards. We apologize for the inconvenience this has caused. A member of our Support team will reach out to you so we can investigate the issue and help ensure the gift cards are delivered or reissued if necessary. We appreciate you bringing this to our attention and will work to resolve it as quickly as possible. Thank you for your patience, and we apologize again for the frustration.

Hello Claudette, Thank you for your feedback! We're so happy to hear that your delivery experience was great and that you enjoyed your first meal. It's wonderful to know the pot roast was a hit! We appreciate you giving us a try and look forward to providing many more delicious meals in the future. Thank you for choosing Heart To Home Meals, USA.

Dear Elaine, Thank you so much for your kind feedback! We're delighted to hear that you're enjoying the food and that our fish and vegetarian options work well for your pescatarian lifestyle. It's also wonderful to know that our drivers have been helpful and polite. We truly appreciate your support and look forward to continuing to serve you. Thank you for taking the time to share your experience.

Dear David, Thank you so much for sharing your feedback. We’re thrilled to hear you’re enjoying great food at a great price. Knowing we’re delivering both quality and value means a lot to us. We appreciate you being part of our community and look forward to serving you your favorite meals again soon.

Dear Marcia, Thank you for sharing your feedback with us. We’re thrilled to hear that both meals you’ve tried were beyond your expectations. Knowing we’re delivering that level of quality and enjoyment truly means a lot. We appreciate you taking the time to let us know and look forward to serving you your favorite meals you’ll love.

Dear Nancy, Thank you so much for your feedback. We’re delighted to hear your delivery arrived promptly and that Erik made such a great impression. We’ll be sure to share your kind words with him, recognition like this means a lot. We appreciate you taking the time to let us know and look forward to serving you your favorite meals again soon.

Thank you for taking the time to share your feedback. We truly appreciate it. we understand how frustrating it can be to see appealing meals marked as unavailable. Your suggestion makes perfect sense. We’ve passed this recommendation along to our team so we can improve the browsing experience and make choosing meals simpler and more accurate. As for the veteran discount, thank you for your service. To honor our veterans, we have updated our discount code, which can now be used multiple times. If you have any questions or need assistance applying the code, please feel free to call our customer service team at 508-658-3000. We will be happy to help. We also offer weekly promotions for our valued customers, so don’t forget to ask about those as well. We look forward to serving you your favorite meals again soon. Best, Team Heart To Home Meals

Dear James, Thank you for your feedback . We’re delighted to hear that you’ve been enjoying the meals so far. We’re just as excited to serve you again and hope you enjoyed your favorites. We truly appreciate you choosing us and look forward to continuing to provide meals you love. Warm regards, Your team at Heart To Home Meals, USA.

Dear Rhoda, Thank you for your feedback. We're sorry to hear that the presentation and taste did not meet your expectations. We strive to provide high-quality meals and a positive experience for all of our customers. We would appreciate the opportunity to learn more about your experience and address your concerns. We also offer a 100% satisfaction guarantee, Please feel free to call us at 508-658-3000. Our team would be happy to discuss your feedback and see how we can improve. Thank you for helping us do better.

Dear Barbara, Thank you so much for sharing your experience! We're delighted to hear that Heart to Home has helped make mealtime easier for you and your husband and we are glad to know you found us. We're glad you're enjoying the meals, finding the portions appropriate, and appreciating the convenience of preparing two meals at once so everything is ready together for you both. Providing nutritious, delicious, and convenient meal options that help make everyday life a little easier is exactly what we strive for. We truly appreciate your trust in Heart to Home and thank your friend for the recommendation, If your friends or loved ones are looking for nutritious meals please feel free to recommend them to us and we will be happy to serve! We look forward to continuing to serve you and your husband.

Deal Paul, Thank you for your feedback. We're happy to hear you enjoyed the food. We understand your concerns and would welcome the opportunity to answer any questions you may have. Please feel free to call us at 508-658-3000. We are based in Marlborough, Massachusetts, and proudly serve hundreds of customers throughout most of New England, as well as North Carolina and Illinois. We'd be happy to discuss any concerns directly and provide more information about our business and operations. We appreciate your feedback and the opportunity to earn your trust.

Dear Steven, Thank you for your feedback, and we sincerely apologize for the delay in both your delivery and our email response. We understand how frustrating it is to wait for an order without an update, especially after reaching out for assistance. While we are glad to hear you enjoyed the meals itself, this level of service is not reflective of our standards and we are actively investigating why your email was missed. We would love the opportunity to make this right for you. Please feel free to give our customer service team a call directly at 508-658-3000 and we would like to offer you $5off on your next order with us. Thank you for your patience and for helping us improve.

Thank you so much for the incredible review, Ellen! Hearing that these are the absolute best frozen dinners you’ve ever had truly makes our day, especially coming from someone with 70 years of great meals to compare them to! We take great pride in preparing our meals from fresh ingredients before freezing them, so we are thrilled that you can taste the quality and love the flavor. Your kind words about our meal range mean the world to our entire team at Heart To Home Meals, USA. Thank you for being such a wonderful part of our community, and we look forward to serving you many more delicious meals.

Dear Enrique, Thank you for taking the time to share your feedback. We are so sorry to hear that your recent meals were overcooked, dry, and lacking flavor, especially during such a challenging time. We know how important comforting, properly prepared meals are for our valued customers. To help ensure your meals turn out perfectly, we recommend following the specific cooking instructions found directly on each meal box label. If you ever have questions or need a hand with the heating process, whether you are using a microwave or an oven, please feel free to call us at 508-658-3000 so our friendly customer service team can assist you directly. We appreciate your willingness to try a range of meals again in a pinch, and we are wishing you all the absolute best with your health and treatments. We look forward to serving you again soon.

Hello, Thank you for sharing your experience, Rich! We are glad to hear that your delivery arrived on time and that you enjoyed most of your meals. We sincerely apologize for the mix-up with the beef casserole meals due to availability issues. We want to make sure your orders are always accurate, so please feel free to reach out to our customer service team on 508-658-3000 at your convenience so we can make things right for you. We appreciate your patience and look forward to serving you better next time.

Dear Lou, Thanks for your feedback! We’re happy to hear your delivery went well, and we truly appreciate your understanding regarding the drop‑off timing mix‑up. We sincerely apologize for any inconvenience this may have caused. We hope you enjoyed your favorite meals and look forward to serving you again soon.

Dear Beth, thank you so much for the 5‑star review and for choosing Heart To Home Meals. We’re delighted to hear you enjoyed your meal. We appreciate you mentioning the confusion with the cooking instructions, before placing your meal in the microwave, simply peel back one corner of the plastic label/cover so the meal heats properly. If you ever have any questions or need assistance, our customer support team is always happy to help at 508‑658‑3000. We hope you enjoy the range of 160+ meals and look forward to serving you again soon.

Dear Denise, Thank you so much for taking the time to share your feedback. We’re really glad to hear that you find Heart To Home Meals convenient and good, that’s exactly what we aim for. Making your day easier with nutritious, enjoyable options means a lot to us. We look forward to continuing to serve you meals that fit your lifestyle and taste. If you have any questions or concerns, please feel free to reach out to us at 508‑658‑3000 and our friendly customer service team will be happy to assist.

Hello Richard, We really appreciate you taking the time to share your experience. It’s wonderful to know that the delivery was punctual, the packaging met your expectations, and the meals were enjoyable. Consistency and quality are priorities for us, and feedback like yours lets us know we’re on the right track. Please feel free to call us on 508-658-3000 if you have any questions or concerns and our friendly service team will be happy to assist. We look forward to serving your favorite meals again soon and will aim for a 5-star feedback.

Dear Elsa, Thank you so much for the 5‑star review. We’re pleased to know you’re enjoying the meals and that they’re supporting your health needs. We look forward to serving your favorites again soon. If you have any questions or concerns, please feel free to reach out to us at 508‑658‑3000 and our friendly customer service team will be happy to assist.