Heart to Home Meals (www.hearttohomemeals.com) has a 4.1 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
Their meals are definitely better than some of the other Meals on Wheels I've had in the past easy to order comes right to your door it's especially valuable resource for those who are handicapped and or disabled also certain insurances will cover the cost
Reply from Heart to Home Meals2026-06-18
Dear Louise, thank you for your generous feedback and 5‑star rating. We are pleased to have you as a valued Heart To Home Meals customer, and we’re happy to hear that you are satisfied with the meals and the service we offer. Providing wholesome, convenient meal options is central to our mission, and we’re delighted that our service has made a positive impression. Should you need any assistance, please feel free to contact us at 508‑658‑3000 and our customer service team will be happy to help. We look forward to serving you again soon.
What makes this 5 stars is Nina. She is truly the best!! Mom loves her.
Reply from Heart to Home Meals2026-06-18
Dear Flerida, thank you for your 5‑star review. Nina is one of our favorites as well, and we’re so glad to hear that your mom loves her. We’ll be sure to pass along your kind words to Nina, and we look forward to serving your mom her favorite meals again soon.
R
Richard · 6 reviews · Verified · Experienced 2026-06-07 ·
★★★★★
Excellent Customer Service!
Customer Service cancelled an on-line order I placed by mistake, credited my card, and entered my correct order and charge. Meals also arrived on time.
Reply from Heart to Home Meals2026-06-18
Dear Richard, thank you for your kind review. We are so pleased to have you as our customer, and we’re glad to hear that our customer service team was able to assist you and that you’re satisfied with both the meal delivery and the meals. We look forward to serving you your favorite meals again soon. Please do not hesitate to reach us on 508-658-3000 if you have any questions or concerns.
J
Jennifer · 2 reviews · Experienced 2026-06-03 ·
★★★★★
Deliveries are always punctual and the…
Deliveries are always punctual and the drivers are friendly and helpful.
Reply from Heart to Home Meals2026-06-10
Dear Jennifer, Thank you so much for your kind words. We’re thrilled to hear your deliveries have been punctual and that our drivers have been friendly and helpful. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you.
D
Dee · 3 reviews · Verified · Experienced 2026-05-21 ·
★★★★★
Good Food Delivery Service!
My order arrived on time and he meals were as described - and very tasty! Also they followed the parameters for my diet.
Reply from Heart to Home Meals2026-06-10
Hello Dee, Thank you so much for your wonderful feedback. We’re thrilled to hear your order arrived on time and that you enjoyed the meals. It’s great to know they were both tasty and aligned with your dietary needs. We appreciate you sharing your experience and the 5-star review. We look forward to serving you again soon.
The first meal was shrimp that were hard and not tasty. We went with a different service.
Reply from Heart to Home Meals2026-06-10
Dear Theresa, Thank you for giving Heart To Home Meals a try and for sharing your experience. We’re sorry to hear the shrimp meal didn’t meet expectations, that’s not the quality we aim to deliver. We offer a 100% satisfaction guaranteed and if you wish please feel free to call us on 508-658-3000 and our friendly customer service team will replace the meal for free. Nevertheless, Your feedback is truly valuable and will be shared with our culinary team for review.
We also understand your decision to switch services, but if you ever decide to return, we’d love the chance to serve you a better experience from our range of 160+ meals. Thank-you.
Consistent, friendly drivers and great tasting food. It gives me comfort to know my mom is getting healthy and delicious meals!
Reply from Heart to Home Meals2026-06-10
Dear Sheryle, Thank you so much for sharing your feedback and 5-stars, it means a lot. We’re thrilled to hear that our drivers have been consistently friendly and that your mother is enjoying the meals. Knowing your mom is getting healthy, delicious meals and that it brings you comfort is exactly why we do what we do. We truly appreciate your trust in us and look forward to continuing to serve your family again soon.
Delivery was on time as scheduled, and so appreciated . First meal I had was skimpy on vegetables but lots of melted cheese.
Reply from Heart to Home Meals2026-06-10
Hello, Thank you for taking the time to share this with us. We are really glad to hear your delivery arrived right on time. We are sorry, though, that your first meal felt a bit light on veggies and heavier on cheese than you expected. That’s definitely not the balance we want you to experience.
We appreciate the feedback and the 5-stars and we will pass your feedback along to our culinary team. We hope you enjoyed rest of the meals, and we look forward to serving you again.
We like this service in general , very much. Our last meal, Beef teriyaki, However, Was poor in terms of portion size especially, But also taste not very teriyaki like.
Reply from Heart to Home Meals2026-06-10
Hello Saralynn, Thank you for sharing your feedback with us. We’re really glad to hear you’ve been enjoying the service overall, and we appreciate your honesty about the Beef Teriyaki, we’re sorry the meal didn’t meet your expectations.
Your feedback will be shared with our culinary team as we continue improving our recipes. We also want to let you know, all our meals are backed by 100% satisfaction guarantee, please feel free to reach out to our customer service team on 508-658-3000 and they’ll be happy to assist you with the best possible solution.
With a menu of 160+ meals, we hope your next selections are a much better fit, and we look forward to serving you again.
P
Peter · 2 reviews · Verified · Experienced 2026-05-25 ·
★★★★★
Most of the meals are great
Most of the meals are great. The meatloaf was so so
Reply from Heart to Home Meals2026-06-10
Dear Peter,
Thank you for sharing your feedback with us. We're glad to hear you enjoyed most of the meals, and we appreciate you letting us know the meatloaf did not make to your favorites. With a range of 160+ meals to choose from, we’re confident you’ll find plenty of options you love. Please feel free to call us on 508-658-3000 and our customer service team will be able to assist you with suggestions as well. We look forward to serving you again soon.
Dear Doris, Thank-you for the 5-star review. We are pleased to have you as a valuable customer with Heart To Home Meals and we look forward to serving you your favorite meals again soon.
Your mini pot roast was terrible. I could not eat it. The cheese omelet was edible, i ate it. I have not eaten the fried rice yet.
Reply from Heart to Home Meals2026-06-02
Dear Nancy, thank you for your feedback and for choosing Heart to Home Meals. We’re sorry to hear that the Pot Roast meal did not meet your expectations. Customer satisfaction is very important to us, and as part of our 100% Satisfaction Guarantee, we encourage you to contact our Customer Service team at 508-658-3000 so we can gladly arrange a replacement meal for you. We’re pleased to hear that you enjoyed the Cheese Omelet, and we look forward to having you explore our wide selection of 160+ delicious meal options.
Dear Roger, Hope you are well, Thank-you for the amazing 5-star review and we are glad to hear the delivery service stands out for you. We look forward to serving you your favorite meals again soon. If you have any questions or concerns, please do not hesitate to reach us on 508-658-3000 and our customer service team will be happy to assist you.
The initial delivery time was changed several times. I was not happy with this.
Reply from Heart to Home Meals2026-05-22
Dear Barbara, thank you so much for your continued trust in Heart To Home Meals. We’re truly sorry for the inconvenience caused by the delivery rescheduling. We understand how important reliable service is, and we’re taking steps to ensure this doesn’t happen again. If you have any questions or concerns please feel free to call us on 508-658-3000 and our friendly customer service team will be happy to assist you. Your patience and understanding mean a great deal to us and we look forward to serving you your favorite meals again soon.
T
Terry Davis · 2 reviews · Verified · Experienced 2026-05-09 ·
★★★★★
Ease of ordering
Ease of ordering, delivery always as stated. Meal portions & choices appropriate seniors
Reply from Heart to Home Meals2026-05-22
Dear Terry, Thank you for taking the time to share your experience with Heart To Home Meals. We’re so pleased to know that you find the ordering to be simple, deliveries arrive as expected, and our meals suit the needs of seniors. We truly appreciate your support and look forward to serving you again soon.
Kind Regards,
Heart To Home Meals
Many of the meals are good. A couple of them were not good. I went to order a chicken a la king and it said not available as well as chicken pot pie.
Mixed up one of my orders. Concernd about amount of salt in some meals.
Reply from Heart to Home Meals2026-05-18
Hello Judy, Thank you for being such a wonderful part of the Heart to Home Meals family, and thank you for your honest feedback. Great news, your two favorite meals are back in stock! We’d love to serve you again whenever you’re ready. Feel free to order anytime, or call us at 508‑658‑3000 if you’d like help placing your order.
Hello Lloyd, Thank-you for the 5-stars review, Happy to hear the delivery was on time and the driver put everything in your freezer. We are looking forward to serving you again soon, if there is anything we can assist you with please do not hesitate to call us on 508-658-3000
The People at Heart To Home were so helpful. So far we've only had two meals and they were fine. We love that the meals are frozen and we can use them when we're too tired to cook.
Reply from Heart to Home Meals2026-05-18
Hello, We really appreciate your kind words! It’s wonderful to hear that our team was able to help and that you’re enjoying the meals so far. Having something ready to go when you’re too tired to cook is such a relief, and we’re glad we can provide that for you. If there is anything we can assist you with please do not hesitate to call us on 508-658-3000 and our team will be happy to help. We look forward to serving you again soon. :)
I like the fact that meals are…delivered to my door.
I like the fact that meals are delivered on a certain day and appreciate the advance notice with a time frame. This helps to plan my day. Drivers are friendly and courteous.
Reply from Heart to Home Meals2026-05-15
Dear Tina, Thank you for your feedback. We are pleased to hear that the delivery schedule and advance notice are helpful for your planning, and that our drivers have been courteous always. Your feedback is greatly appreciated and we look forward to serving you again soon.
Thank you so much for the kind words. We’re thrilled to hear you’re enjoying the service and the food. Your support means a lot to us and we look forward to serving you again soon.
