Heavys Audio (Headphones for Rock Music & Metal)

Hi Thomas, We're sorry to hear that Heavys didn't meet your expectations, especially given your extensive experience in the music industry. We understand that sound and comfort are highly personal, and while many customers enjoy the Heavys sound signature, we recognize that it isn't the right fit for everyone. We appreciate you giving us a try and sharing your honest feedback. We're glad we were able to assist with your return, and we wish you all the best in finding a pair of headphones that better suits your preferences. The Heavys Team

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam!

thank you for being part of the fam! we will take this suggestion into consideration

Hi Fernando, Thanks for taking the time to leave a review! We're really glad you decided to give Heavys a try after seeing us online. Hearing that they're the best headphones you've owned for music is an incredible compliment. It's great to know you're enjoying both the sound quality and the battery life. Thanks again for your support, and welcome to the Heavys community! The Heavys Team

Hi J W, Thank you for your feedback, and we're very sorry to hear about your experience. We've taken care of a reshipment to make sure you get your earbuds ASAP. We completely understand how frustrating it is to receive only part of your order. We can see you've already been in touch with our support team, and we're currently working on getting the missing earbuds to you. We'll do our very best to get this resolved as quickly as possible and make things right. Thank you for your patience while we work through this with you. The Heavys Team

Hi Randy, This absolutely made our day. Thank you! We're so glad our team was able to help with the Father's Day discount. It may have only been a few cents, but we believe doing right by our customers matters, no matter the amount. It's even better to hear that once you got everything set up, the headphones exceeded your expectations. Thanks for sticking with it and for giving Heavys a chance. We really appreciate the recommendation and your support. Enjoy the music! The Heavys Team

Hi Steven, Thanks for taking the time to leave a review! We love hearing that the headphones make you feel like you're right there at the concert. That's exactly the kind of experience we set out to create. And thank you for recommending Heavys to others. That means a lot to us. Enjoy the music, and thanks again for your support! The Heavys Team

Hi Ferry, What a great review. Thank you for taking the time to share your experience! We got a kick out of the title. Better late than never! 😄 We love that you took the time to compare your favorite tracks between your old headphones and your H1H. Hearing that songs like One and Fear of the Dark helped convince you you made the right choice is exactly what we hope for. We're also happy your order arrived earlier than expected. That's always a nice surprise. Enjoy rediscovering your music collection, and thanks for welcoming Heavys into it! The Heavys Team

thank you for being part of the fam. For best sound and optimal volume please make sure to 1. Disable ‘audio normalization’ in Spotify playback settings 2. Disable ’Soundcheck’ in Applemusic 3. check 'sounds and haptics' headphone volume limits in iPhone settings These features may limit volume and the dynamic range of the audio source. 4. use the R / L labels for correct sound directionability into the ear

Hi Daniel, Thanks for taking the time to leave a review! Short and simple, but it says it all. We're really glad you're enjoying the sound. Thanks again for your support, and enjoy the music! The Heavys Team

Hi Derek, Wow, thank you for such an incredible review! We love that you have both the H1H and the earbuds, even if it makes choosing between them a little difficult. 😄 We're also really grateful you mentioned your experience with our support team. While we're sorry your order wasn't perfect the first time, we're glad we could get everything sorted out and make it right. Thank you for your patience, your support, and for recommending Heavys to others. Reviews like yours mean the world to us. Rock on! 🤘 The Heavys Team

Hi Martin, This was such a pleasure to read. Thank you. First of all, thank you for believing in Heavys since the Kickstarter days. Supporters like you helped make all of this possible. We're sorry your original H1H finally gave out after all that time, but we're really glad our team was able to find a way to get you back into a new pair. Hearing that this was the best customer support experience you've ever had means more to us than you know. Thank you for sticking with us over the years. Customers like you are the reason we work so hard to do the right thing whenever we can. Enjoy your new H1H, and thank you for being part of the Heavys family! The Heavys Team

Hi Patrick, We're very sorry to hear about your experience. That's certainly not what we want for our customers. We'll be sending you a personal email shortly so we can better understand what happened and see what we can do to turn your experience around. We hope to hear from you soon. Team Heavys

Hi Alicia, Thank you so much for your kind words! We're really glad everything went smoothly, from shipping to customer service. Hearing that you had a great experience means a lot to our team. Thanks again for your support, and enjoy your Heavys! The Heavys Team