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hidizs

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277 条评价

4.4277 条评价
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关于 hidizs

数据更新
网站
www.hidizs.net
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
52 条评价
差评回复率
0%(0/33 条)
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商家自述

Hidizs specializes in developing affordable premium digital audio players(DAP), such as AP80, AP200 and AP60 Pro mini HiFi players. Hidizs possesses its own R&D capability over the whole audio reproduction chain, including key audio processing algorith...

以上内容由商家自行提供,未经平台核实。

hidizs靠谱吗?

hidizs(www.hidizs.net)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 277 条用户评价,属于电子与科技分类,口碑良好。85% 的评价为 4 星及以上,10% 为 1 星;商家尚未回复差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the exceptional sound quality of the audio devices, noting that music sounds extremely clear and immersive. People also appreciate the prompt shipping service, mentioning that items arrive quickly, securely protected, and in pristine condition. Furthermore, consumers consistently value the stylish presentation, design, and overall premium build quality of the products. However, some people mentioned experiencing delivery delays, lost packages, or altered shipping methods during transit. Additionally, a few reviewers noted occasional technical defects, such as Bluetooth connection problems, faulty USB-C connectors, or broken power buttons that caused frustration.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

A Total Disappointment – Both the Product and the Customer Service

My frustrating experience with Hidizs began on April 27, 2025. I was incredibly disappointed when the ST2 PRO Nebula headset stopped playing music shortly after I received it. It became impossible to use. When I contacted customer service, the real frustration began. Their troubleshooting suggestions required a Windows 10 computer, even though the product is actively marketed as being compatible with Apple devices. This is not only unacceptable but also misleading marketing. On top of everything, I’ve had to send multiple reminders just to get a response. Even after all this time, the company has refused to offer a simple solution. They rejected my request for a full refund and instead only offered to send a new cable or an upgrade, for which I would have to pay a significant amount. To me, it's completely unreasonable that I have to pay for a functional product when the first one was defective from the start. This issue has still not been resolved. It's now August 28, 2025, and I have wasted months, time, and money on a product that doesn't work and a customer service that offers no help. I can in no way recommend either their products or their customer service.

Good product in general, but the USB cable isn't

I'm gonna give 4 stars because when I purchased the earphones for the first time, they worked literally for 1 hour and then the cable stopped working. It seems like the USB cable needs some construction revision to make it more robust. However, I contacted the company via email and after talking with them about my problem, they sent me a new cable and now everything is working just fine. After-sales is a very important thing for an organization I think and they respond very well.

Faulty dac amp and customer service not interested.

I bought an S9 pro balanced dac amp and after a few weeks the 2.5mm socket developed a fault where one channel would switch in and out. I contacted the customer service who were probably as uninterested as the guy working in the local McDonalds. The item came from Italy yet they wanted me to return it to China. Needless to say I haven’t bought anything else from them. Seems like they’re not interested once they have your money. Be aware.

Awful customer service.

Hidiz S9 pro developed a 2.5 mm socket problem after a few months where the right channel stopped working. I could only get it to work by pushing the 2.5mm headphone plug over to the left and taping it in that position. The customer service was just awful. They were not in the least bit helpful. They just kept asking me the same things then wanted me to ship it back to China and wanted me to pay the postage. Needless to say it was the last Hidiz item I bought. Don’t waste your money.

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