We're so happy to hear how much you love your new canvas print, especially the elephant and his buddy! It's wonderful to know that this is your second order and that you're consistently pleased with the quality and our packaging. Thank you for your kind words!
We are so pleased to hear that your recent transaction was excellent from start to finish! We truly appreciate you highlighting the quality of our prints and our commitment to offering various sizes. Thank you for being a repeat customer; we value your continued support.
Thank you for your wonderful review! We are so happy to hear that your order arrived quickly and that it has brought brightness and cheer to your home. We truly appreciate your support!
Hi Laura,
We truly appreciate you sharing your feedback about your recent order. We are glad to hear that you are enjoying the canvases and that our selection met your expectations.
We also acknowledge your comments regarding the minor bumps under the canvas and your preference for different hanging hardware. We are always looking for ways to improve our products and the options we provide.
We also understand your experience with the shipping notifications and are pleased that our customer service team was responsive in assisting you.
We value your business and are happy to know that you would consider ordering from us again.
Nicole
iCanvas
Hi Ty,
Thank you for taking the time to share your feedback. We're so sorry to hear your order did not meet your expectations. Your satisfaction means a great deal to us.
While we're happy to hear you were pleased with the picture quality, we're very sorry to learn that the wood planks arrived separated. We certainly understand how disappointing that must have been, especially after you had to glue the pieces back together yourself. This is not the experience we want for our customers.
Please know that we're fully committed to making this right. Our goal is to ensure you have the best possible experience.
When you have a moment, please reach out to our support team at [email protected] with a few photos of the print and the issue you're experiencing. They're ready to help and will work with you to find the best solution.
We truly appreciate the opportunity to make this right. Thank you again for your understanding, and we look forward to resolving this quickly for you.
Nicole
iCanvas
Thanks for your feedback! We are looking into alternative hanging systems to offer customers soon. Please keep checking back for new options. Between saw tooth, hooks, hangers, and wires - which is your favorite method to hang artwork?
Hi Eghlima,
Thank you for taking the time to share your experience. We are truly sorry for the frustration and disappointment you've experienced.
We completely understand how upsetting it must have been to have your order cancelled twice, especially after being advised to place the order again.
This is not the experience we want any of our customers to have.
Please know that payment security reviews are in place to help protect our customers from unauthorized or fraudulent transactions.
While these reviews are an important part of keeping accounts secure, we understand how this imay be frustrating.
We also sent emails requesting verification and explaining why the order was unable to be processed..
If you decide to place an order with us again in the future, we suggest reaching out to your bank to confirm that the information they have on file matches the cardholder information exactly, as discrepancies can sometimes cause legitimate transactions from being successfully verified.
We truly appreciate your feedback, as it helps us identify opportunities to improve.
Nicole
iCanvas
Hi Marianne,
Thank you for taking the time to share your experience. We are truly sorry for the frustration and disappointment you've experienced.
We completely understand how upsetting it must have been to have your order cancelled twice, especially after being advised to place the order again.
This is not the experience we want any of our customers to have.
Please know that payment security reviews are in place to help protect our customers from unauthorized or fraudulent transactions.
While these reviews are an important part of keeping accounts secure, we understand how this imay be frustrating.
We also sent emails requesting verification and explaining why the order was unable to be processed..
If you decide to place an order with us again in the future, we suggest reaching out to your bank to confirm that the information they have on file matches the cardholder information exactly, as discrepancies can sometimes cause legitimate transactions from being successfully verified.
We truly appreciate your feedback, as it helps us identify opportunities to improve.
Nicole
iCanvas
We are so glad to hear that the replacement artwork arrived safely and that you love it! It truly makes our day to know that the piece is perfect for your space. We appreciate you taking the time to share your positive experience with our support team. We always aim to provide superior customer service, and we are happy we could resolve the issue quickly for you. Thank you for your wonderful feedback!
Hi Richard,
Thank you for your feedback. Upon looking into this issue, I can confirm that the address used to place your order was correct, and the package was successfully delivered on July 15, 2026.
I also see that you've been in communication with our support team regarding this matter. If you have any additional questions or if there's anything further we can assist you with, please feel free to reach out. We're always happy to help.
Nicole
iCanvas
We are so happy to hear that the canvas arrived quickly and met your expectations! We truly appreciate your positive feedback on its character and color.
Thank you for your wonderful feedback! We are so pleased to hear that you found the item very nice and well-packaged, and that it looks great on your wall. We appreciate your kind words!
Thank you so much for your fantastic feedback!
We're thrilled to hear that you're happy with your posters and that our canvas prints consistently meet your expectations. It's wonderful to know you enjoyed trying our printed wood option and found it to be really cool. We truly appreciate your support!
We're so happy to hear that you were pleased with the quality of your recent purchase! Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive experience.
We are so happy to hear that you love your art piece! We appreciate you reaching out to us regarding the flaws you noticed, and we are glad we could quickly resolve the issue for you. We hope it looks fantastic on your wall!
Wow, thank you! What a wonderful review and we're so happy to hear it turned out so well!! Thanks again, and look forward to providing you more quality artwork when you and your home are ready!