Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying your new wall hanging and that both our service and products met your expectations. We truly appreciate your support!
The quality and price were right on - great to hear!
You're looking to become a return customer - we're ecstatic!
We love to hear this and appreciate your review, but we are curious...how could we get to a 5-Star review instead of just a 3? Let us know, we always appreciate the feedback!
We appreciate your feedback regarding the canvas. We're happy to hear you found the price reasonable. We understand your concern about the canvas being loose and needing stretching, which is why all of our canvas gallery wraps come with French stretcher bars & stretcher keys for easy re-tensioning. Reach out to our support team if you'd like more information on how they work!
Thank you so much for your fantastic review! We're absolutely thrilled to hear that you found our customer service impeccable and the quality of your canvas superb. It's wonderful to know that your order arrived quickly and well-packaged. We truly appreciate you recommending us to your friends; that means a lot!
Hello Brett,
We have open support tickets with you that we are actively awaiting your response on.
We understand we missed the mark on this order, and we extended an offer of refund or store credit towards another purchase. Please reply to our open support tickets and we'll be sure to assist.
Thank you!
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear how much you love the canvas art you purchased for your son and that you are so pleased with the quality. We truly appreciate your support!
Thank you so much for your wonderful feedback! We're thrilled to hear that you find the prints beautiful and the frames perfect. It's also great to know that your order was packaged carefully. We truly appreciate your support and hope you enjoy your artwork for years to come!
Thank you so much for your kind review! We're delighted to hear that your product arrived quickly and that you're happy with its beautiful craftsmanship. We truly appreciate your support!
Thank you so much for your wonderful review! We're absolutely delighted to hear that your pictures bring you such a sense of calm and happiness. It's fantastic to know they arrived in a timely fashion and that your overall experience was great. We truly appreciate your kind words!
We're so happy to hear that your orders have consistently arrived on time and that you've been pleased with our service. Thank you for your continued support!
Thank you so much for your wonderful review! We're thrilled to hear that you found the ordering process easy and that you love our picture selection. It's fantastic to know that your pictures arrived in great condition and that you were happy with our delivery service. We truly appreciate your support!
Thanks for your feedback, it's truly valued. We're looking into offering alternative hanging kit solutions in the future and hope it can provide more customers more options that will help them enjoy our products even more!
Hi Michael,
Thank you for taking the time to share your feedback. I am so sorry for your experience and understand how frustrating it can be when you're unsure of your order's status.
I looked into your order and can see that both your order confirmation and order shipped emails were successfully delivered and opened. According to the latest tracking information, your package is currently estimated to arrive tomorrow, July 29, between 12:00 PM and 4:00 PM.
I have sent you a follow-up email with the tracking information.
We appreciate your patience, and if you have any additional questions or need further assistance, please don't hesitate to reach out. We're always happy to help.
Nicole
iCanvas
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the wood prints and that your order arrived so quickly. We truly appreciate your support!