ICAN provided exceptional customer…
ICAN provided exceptional customer service.
At ICAN Wheels, we are a forward-thinking brand dedicated to enhancing the cycling experience through superior carbon bike technology. As a key part of the ICAN Brand, we specialize in high-quality carbon wheels and carbon frames for various types of bikes, including road, gravel, and fat bikes.Our mission is to deliver exceptional performance and quality in each product. Our range of carbon road bike wheels is engineered for speed, precision, and durability, catering to the needs of competitive and recreational road cyclists alike. For the off-road enthusiasts, our gravel bike wheels offer the perfect combination of toughness and performance, ensuring reliability on challenging terrains.ICAN Wheels is not just about wheels; we also provide top-tier carbon frames that form the foundation of a high-performance carbon bike. Our fat bike wheels are designed to conquer the most demanding conditions, offering stability and control on diverse landscapes.Every product, from carbon wheels to carbon frames, reflects our commitment to innovation and excellence. We believe in empowering cyclists with components that elevate their riding experience. Our dedication to customer satisfaction drives us to continually improve and expand our product offerings, making ICAN Wheels a trusted choice for cyclists around the globe.
以上内容由商家自行提供,未经平台核实。ICAN Wheels(www.icanwheels.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 128 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家尚未回复差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services and the secure packaging that successfully ensures items arrive completely undamaged. Many people also emphasize the exceptional product quality, noting that the carbon components and frames are well crafted. Additionally, buyers appreciate the helpful and responsive support team ready to assist with technical questions. However, some customers also noted that international shipping can occasionally take a few weeks depending on the destination. Reviewers mentioned that deliveries coming from overseas require a bit of patience, though orders generally arrive safely. A few consumers expressed that international shipping times can vary significantly based on warehouse locations.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。ICAN provided exceptional customer service.
I give the P9 frame 5-Stars for the value/performance. I ran a P9 frame with a cane creek DB coil i built up in 2021 on trails, enduro and downhill parks across the US. My local trails and DH tracks in Appalachia are rocky and wear on bikes. The frame survived 4 years before the first ridable crack appeared on the frame near the lower rear shock eylet. The second crack occurred a few weeks later in the lower head tube on a local DH track known to eat bikes. It was not a catastrophic crack and i didn’t notice until i felt play in the headtube at the bottom. Unfortunately this was not repairable and put the frame out of service. Based on the extreme abuse i put the P9 through, the average rider could get years more than I did. I just bought another P9 frame to replace it so that says it all. Im confident in this frame and it quality compared to other carbon brands. My only gripe is the internal cable routing could be laid out better. I run my dropper internally and use the port meant for the dropper for my rear brake.
Recently purchased a Sram XDR cassette carrier to replace the original Shimano HG. Was very pleased with the customer service, not only ensuring that I purchased the correct part for the hub, but also, keeping me informed of delivery status along the way. I have been very happy with the two different wheelsets I have purchased from iCAN. My road bike has run the Alpha 40's for about 5 years now and they likely have 15,000 miles on them now. The G24 wheelset that the parts on this order were for are about 2 1/2 years old now and should have close to 7,500 miles on them. I use both sets of wheels hard, they have never had a spoke wrench on them, and they still run true. Thank you for the quality product at the remarkable pricing. Your company makes my cycling experience better.
Incredibly fast communication, the lady was kind and helpful, and she even offered a discount on the wheels. I’m very satisfied with the product – premium quality. I can only recommend them! Zoli from Hungary.
The worst service ever, DO NOT BUY AS USUAL CHINA PRODUCT ARE SHIT
Very quick and friendly support. Nice wheels with a competitive price. Campagnolo freehubs were also available upon request.
Melody was communicative and answered all questions I had to include customization.
Ordering my first set of ICANS was a breeze. The staff was knowledgeable and friendly. I'm excited to see my wheels. Thanks, ICAN.
I ordered a pair of Alpha Pro 40s. When I opened the box I saw that the wheels were securely packaged. They are as claimed, both lightweight and stiff. They will be used on an older road bike that I have used for climbing big hills. I look forward to putting a lot of miles on them. Thanks also to Peggy for her updates.
I have a couple of ICAN's frames and six sets of their wheels. I use their wheels on gravel bikes and road bikes and have easily put over 10,000 miles on them riding year round in upstate NY in all kinds of weather and they have performed flawlessly. They are responsive when I email them and they have made it easy to get parts when I've needed them. I have never needed to true a wheel or need a warranty claim, the stuff just works.
Superb wheels. Got a pair of G22 on my Factor O2 road bike (live in the Alps so either going up or down), these are light, reactive and plenty stiff. Also got 2 pairs of G24 with different tyres for the gravel rig, again superb and been bombproof. Lovely freehub sound. Why pay more? Delivery been swift too, and Peggy been very helpful with any queries. Job done.
This review will be in parts. First partis on ordering, delivery and quality of shipment. Once I decided on the wheelset I clicked, a few times then paid. Tracking was made easy with frequent updates. I also must qualify my experience. I have always rode bikes made of aluminum and alloy materials. So I'm new to the carbon side of cycling. Now for the feel quality of the wheels. I love the feel of the carbon, the metal spokes and the sound of the freehub. I can't wait to throw some tubeless contenitals on them and put them to the test. 5starts for part one.
Really good customer service and overall fast delivery. They look absolutely amazing!
Fast delivery. Looks and feels great. Rides really good. 5 stars no doubt!
Really fast delivery and good follow-up by Peggy. I was kept informed during process. Really satisfied
The wheels are absolutely top shelf. The packaging was also very good. However, due to some delivery issues it took 4 weeks to receive the wheelset to the USA.
Great products at really good prices and excellent customer service Highly recommended
Overall good quality and low price but you get annoying little things. The bolts may become loose over time. You may receive an unsuitable bushing and you will not be offered to replace it but to buy a new one. After ordering and paying for lost loose bolts, you may be subject to an additional payment. All this spoils everything and causes mistrust
共 128 条符合条件的评价