Mooncool 采取了额外的措施来帮助……
Mooncool 采取了额外的步骤来帮助我。我和我丈夫认为我们的家庭是一个“月冷家庭”。我会向大家推荐Mooncool三轮车。
关于 Mooncool
数据更新- 网站
- mooncool.com
- 分类
- 运动的
- 所在地
- United States · San Dimas
- 状态
- 待认证
- 近 12 个月
- 63 条评价
- 差评回复率
- 100%（5/5 条）
是 Mooncool 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Mooncool靠谱吗？
Mooncool（mooncool.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 63 条用户评价，属于运动的分类，口碑良好。好评高度一致，91% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
很棒的自行车，它及时到达了……
很棒的自行车，而且准时到达。组装也方便。
交货快速且准时
Mooncool 已回复我的问题
Mooncool 已回复我的问题。尚未解决，但正在努力。
这辆三轮车对我来说太有用了！
嗯，我个子矮（5英尺1英寸），我发现很难找到适合我尺寸的自行车或三轮车。另外，一年半前我做了膝盖置换手术。骑这辆适合我的三轮车，让我知道我的膝盖可以“打开”，而不是一直那么僵硬和不弯曲。而且，我真的很喜欢 MoonCool 随我的三轮车寄给我的东西。
总体来说不错的选择
总的来说，选择不错，但网站上的促销和横幅感觉有点超载。
Mooncool 回复2026-08-04
Thank you for sharing your shopping experience, especially your suggestions regarding the website layout. We look forward to providing you with even better experiences in the future! If you need any assistance, please feel free to contact us at [email protected] or +1 681-412-2200.
为我的…订购了一块额外的电池
为我女朋友的 TK1 胖轮胎三轮车订购了一块额外的电池。现在我们可以将范围加倍。谢谢月酷。我的女朋友日内瓦喜欢她的三轮车，每个看到它的人也喜欢她！
Mooncool 回复2026-08-04
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
惊人的自行车
惊人的自行车。感谢您顺利购买和很棒的自行车。
Mooncool 回复2026-08-04
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
需要注意
我的家人总共购买了 5 辆 Mooncool 三轮车。其中 2 件的包装盒中螺栓缺失，螺母脱落。为了能够完成组装并使用三轮车，我们在当地的自行车商店花了一些钱。我们买了 2 辆儿童尺寸的三轮车。虽然他们很喜欢它们，但其中一个的链条在孩子骑了一个周末后就需要修理。 我不确定 TK2 上的篮子是谁设计的，但它们没什么用。由于它们有大孔，如果没有某种衬垫，您就无法在前面或后面携带任何东西。他们需要一些三轮车拥有的漂亮的木底。 除此之外，三轮车也很有趣。
Mooncool 回复2026-08-04
We are truly sorry to hear about your experience. We place great importance on your satisfaction and would like to resolve this issue properly. Could you please provide your order number so that our team can contact you directly to assist? You are also welcome to reach out to us at any time via [email protected] or +1 681-412-2200. We are fully committed to resolving this matter for you.
非常票价的体验
我真的很喜欢整个产品系列的实用性。提供篮子、袋子、架子和替换零件，让该品牌感觉为日常骑手精心设计。
Mooncool 回复2026-08-04
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
家庭乐趣
三轮车包装完好且易于组装。掌握骑行技巧。我全家人都玩得很开心。
Mooncool 回复2026-08-04
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
交货比我预期的要快
交货比我预期的要快，所有东西都受到很好的保护。唯一令人沮丧的部分是座椅组件——说明绝对可以更容易遵循。
Mooncool 回复2026-08-04
Thank you for sharing your experience! We are delighted to hear that you are enjoying your rides—your feedback regarding the saddle instructions is invaluable to us. We will review and improve the relevant sections of the manual. We look forward to providing you with more great experiences in the future! Please feel free to contact us at [email protected] or +1 681-412-2200 if you need any assistance.
无法获得我需要的颜色部分
Mooncool 回复2026-08-01
We’re truly sorry to hear about your experience. Your satisfaction matters to us, and we want to make things right. Our team will reach out to you directly to help resolve the issue. You can also contact us anytime at [email protected] or +1 681-412-2200. We’re here to make sure this gets taken care of for you.
如果……我会很容易给 5 颗星
如果所有零件都包含在盒子里，我很容易给 5 颗星。没有踏板，缺少 1 个螺母。
Mooncool 回复2026-08-01
We’re truly sorry to hear about your experience. Your satisfaction matters to us, and we want to make things right. Our team will reach out to you directly to help resolve the issue. You can also contact us anytime at [email protected] or +1 681-412-2200. We’re here to make sure this gets taken care of for you.
它很容易组装并且确实有……
它组装起来很容易，但确实有几个螺丝很难拧进去。
Mooncool 回复2026-08-01
We’re truly sorry to hear about your experience. Your satisfaction matters to us, and we want to make things right. Our team will reach out to you directly to help resolve the issue. You can also contact us anytime at [email protected] or +1 681-412-2200. We’re here to make sure this gets taken care of for you.
非常适合佩戴假肢的人。
我购买 TK1 的最重要的方面是（1）它适合我（我身高 5 英尺 1 英寸），（2）我能够踩踏板，因为我在右侧进行了全膝关节置换手术。它确实有效！我非常喜欢它。它可以帮助我的膝盖放松一点。
Mooncool 回复2026-08-01
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
这个价格范围内最好的
就价格而言，我认为它物有所值。乘坐稳定舒适，但我组装它的时间比我预期的要多，因为指南中的一些步骤不是很清楚。
Mooncool 回复2026-08-01
We’re truly sorry to hear about your experience. Your satisfaction matters to us, and we want to make things right. Would you please send us your order number so that our team can reach out to you directly to help resolve the issue? You can also contact us anytime at [email protected] or +1 681-412-2200. We’re here to make sure this gets taken care of for you.
最好的客户服务😍
在网上订购这么大的订单，我有点紧张，但一切都很顺利。 包装非常好，表面看起来很高档，从第一次旅行开始就感觉很舒服。我还很高兴更换零件、配件和支持资源都可以在一处获得。没有一家公司是完美的，但这次经历绝对超出了我的预期。
Mooncool 回复2026-08-01
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.
优质的客户服务
我四月份订购了一辆三轮车。几周后就到了（从国外发货）。骑了一会儿，电机就熄火了。我联系了 Mooncool 英国客户服务部，他们太棒了！非常善于沟通和帮助我。电机于周五抵达（再次，由于物流原因，等待时间较长，但这是预料之中的）。我的伙伴安装了它，从那时起我就一直愉快地骑自行车。 我想对你们的客户服务团队表示衷心的感谢。他们非常出色，很好地管理了期望，包括让我意识到运输需要很长时间。
Mooncool 回复2026-07-28
Thank you for sharing your experience! We are delighted to hear that you are enjoying your ride. Our trikes ship from a local warehouse, while some accessories are shipped from overseas. We appreciate your patience while waiting for the trike motor. Please feel free to contact us at [email protected] or +1 681-412-2200 if you need any assistance.
Mooncool 拥有出色的客户服务
Mooncool 拥有出色的客户服务。他们在购买前回答了我所有的问题。 我确实打电话询问 tk2 pro 是否有拇指油门，她对此非常友善，并且还通过后续电子邮件快速回复了我
Mooncool 回复2026-07-28
Thank you for sharing your experience! We're thrilled to hear you're enjoying your ride—feedback like yours makes our day. Creating convenient and enjoyable travel solutions is what drives us forward, and we're truly grateful for your support. We look forward to bringing you more great experiences in the future! Feel free to reach us anytime at [email protected] or +1 681-412-2200.