illamasqua 客户服务根本不存在!为什么与他们取得联系就这么困难?电子邮件地址被退回,而 Facebook 的地址并不简单(要求我登录我不使用的 Messenger),电话号码也不起作用。所以,我在这里伸出援手,因为他们似乎对此做出了回应!我想知道你们是否会补货腮红,特别是:
Illmasqua Powder Blussy - 我不能说出阴影名称,因为 Trust Pilot 说这个词不合适(真是个笑话)。阴影以 H 开头
有人可以回应吗?
Illamasqua 回复2026-07-25
Hello Kate,
Thank you for leaving your review.
Our website has now closed, I am sorry for any disappointment caused.
For stock enquiries, we would kindly refer you to speak with your local stockist.
Kind Regards,
Kayleigh
L
Lauren · 写过 4 条评价 · 已认证 · 体验于 2025-12-23 ·
★★★★★
尚未收到部分货品
尚未收到其他发货物品。网站不再带我去 Illamasqua,而是“看起来棒极了”。没有客户服务
Illamasqua 回复2025-12-29
Hi Lauren,
I am sorry you haven't received your item and are having website issues. We appreciate your feedback and will investigate the matter promptly.
I’ve now sent you a message — please have a look when you have a moment.
Best regards, Natalia
s
sophie Rae G · 写过 18 条评价 · 已认证 · 体验于 2025-11-30 ·
★★★★★
交货时间可靠!
总是那么快,完美的客户服务和可靠的交货
Illamasqua 回复2025-12-11
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
H
Huiyan Wan · 写过 11 条评价 · 已认证 · 体验于 2025-11-30 ·
★★★★★
很不错!!
Illamasqua 回复2025-12-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
K
Karen · 写过 3 条评价 · 已认证 · 体验于 2025-11-18 ·
★★★★★
总是对我的购买感到非常满意
我总是对我的购买、价格和物品的快速交付感到非常满意
Illamasqua 回复2025-11-24
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
E
E McLaren · 写过 41 条评价 · 已认证 · 体验于 2025-11-02 ·
★★★★★
很棒的产品
对快速的服务感到满意。多年来我一直使用illamasqua口红作为我的最爱。
Illamasqua 回复2025-11-05
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
J
Jo · 写过 24 条评价 · 已认证 · 体验于 2025-09-07 ·
★★★★★
我用过的最好的粉底但很难找到
我喜欢 Illamasqua 产品,尤其是他们的粉底。我只希望它们在英国更容易找到,因为 Beyond Foundation 毫无疑问是我用过的最好的,可以很好地遮盖湿疹和疤痕,而且不会很重或结块。太完美了。然而,我找不到我的阴影,这令人失望,所以我不得不使用稍微深一点的阴影。
Illamasqua 回复2025-11-05
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
O
Olivia · 写过 6 条评价 · 已认证 · 体验于 2025-09-10 ·
★★★★★
及时交付
交货及时,产品很棒
Illamasqua 回复2025-10-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
S
Sara · 写过 1 条评价 · 已认证 · 体验于 2025-10-07 ·
★★★★★
令人惊叹的产品!
Illamasqua 回复2025-10-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
c
customer · 写过 2 条评价 · 已认证 · 体验于 2025-10-09 ·
★★★★★
产品有多好
优质耐用的产品和快捷的服务。我用过的最好的防水睫毛膏之一。 这款粉底在我成熟的皮肤上看起来很棒......爱它爱它。 这个品牌即将结束生命,这确实令人失望。 在我的皮肤上,我认为这些产品优于 Charlotte Tilbury 的产品,但可能不如香奈儿的产品
Illamasqua 回复2025-10-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with these items, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
T
Tanja Miller · 写过 1 条评价 · 已认证 · 体验于 2025-10-02 ·
★★★★★
喜欢这一切
喜欢这一切。希望还有更多库存,化妆品质量非常好。送货很好。
Illamasqua 回复2025-10-08
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
M
Marilyn · 写过 24 条评价 · 已认证 · 体验于 2025-09-30 ·
★★★★★
很棒的产品
Illamasqua 回复2025-10-01
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
G
Gucci · 写过 19 条评价 · 已认证 · 体验于 2025-09-27 ·
★★★★★
交货速度确实很快
Illamasqua 回复2025-10-08
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
L
Louise · 写过 4 条评价 · 已认证 · 体验于 2025-09-30 ·
★★★★★
惊人的品质
交货快捷,化妆品质量惊人。我用了很多年了,尤其是他们的腮红。
Illamasqua 回复2025-10-01
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue