Our online printing services consists of product such as digital business card and offset business card. Digital Printing will consists of product such as short run flyers, booklets, letterhead, postcards, event ticket and sticker. Litho Offset Printing contain product like bulk brochure, long brochure, bulk flyers, bulk booklet, bulk posters, receipt book, envelopes, money packet and notepad. Signage will have product like poster, poster with foam board, image wrap wooden frame, short run banner, large format sticker, fabric banner, bunting, roll up bunting and pop up system.Rubber Stamp consists of AE Gel Stamp, Ready Made PreInk Stamp, Embossing Seal, Normal Pre Ink Stamp and Pre Ink Stamp refill. CD DVD will have CD/DVD Cover Print and Round CD/DVD Print.Promotion & Events will have fridge magnet, button badges, Easel Stand and Carton Boxes. Lastly For Business Essentials, the product will consists of training manual printing, proposal printing, color document print, black & white document print and membership card.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional print quality, noting that the final items are well-made, feature accurate colors, and arrive safely with solid packaging. People also appreciate the remarkable speed, mentioning that inquiries are answered promptly and orders are completed efficiently without any unexpected delays.
A few other people also felt that the friendly staff is exceptionally accommodating when handling tight deadlines, sampling, and special custom requests. Consumers are genuinely satisfied with the attentive communication, sharing that the team ensures every project runs smoothly from initial design verification to final delivery.
Even though for initial we had trouble to get the design done based on our concept, but finally Image Magic Designer had done a great job and finally we could print out our poster. We will fully recommend their services for design and printing.
Image Magic Printing Sdn Bhd 回复2024-04-19
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
Reply slow~order from 21/12/23 until 11/1/24 receive
Image Magic Printing Sdn Bhd 回复2024-01-12
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
Really disappointed with the white ink color. Already give the design so many time but still got a problem. The job didnt follow the design given.
Image Magic Printing Sdn Bhd 回复2023-12-08
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. As per whatapps , we will reprint the job for you.
Prompt responses to emails and always helpful. Printing carried out very quickly. Would highly recommend if you need printing done in Kuala Lumpur
Image Magic Printing Sdn Bhd 回复2023-11-05
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
We want to change the phone number only at Business Card but yours cannot accept. Your side told us to order a new one. It is of thing is very wasteful. Sorry to be respond like this. Thank you.
Image Magic Printing Sdn Bhd 回复2023-09-06
Hi there, as the font is already in outline format, we unable to change the phone number accordingly.
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
If u need it fast, this is the place. Highly recommended, but there’s a room to improve printing quality. Other than that, they do the job on time.
Image Magic Printing Sdn Bhd 回复2023-08-19
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
easy to communicate . Great services, product also quality
Image Magic Printing Sdn Bhd 回复2023-08-06
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
Specifically asked to add kisscut line, and the customer service already acknowledge and even received the revised file, but the actual delivery has no kisscut line. And the quality is poor, there is double white line on the sticker. Would be better is the customer service could have advised that the font is too small or need some adjustment. Overall, will not reorder again despite the fast delivery.
Image Magic Printing Sdn Bhd 回复2023-07-21
Hi there Vivian, we are sorry that the print out of the uv dtf sticker is not up to your expectation. Yes our customer services did acknowledge that there should be kisscut on the uv dtf and inform you that the font will be a bit blurry when outcome. Our management will provide you coupon for the full value of the order. We will send the coupon to your email. We will improve on this issue in future.
Well priced printing, quick service and delivery. Will definitely use them again
Image Magic Printing Sdn Bhd 回复2023-07-08
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
False advertising on website. I placed an order for “waterproof menu” on their webpage and viewed the examples shown on the page. I was happy with its quality. After payment, I was redirected to whatsapp where they would ask for the original format of the artwork. I then asked if my menu could be folded. To my surprise they told me the material could not be folded. I had shared a screenshot of their product and showed a clear line of a fold in between the menu. The man did not acknowledge this.
I then had to ask myself what could be recommended to exchange this (as that was my primary need for the menu) and he recommended a very thin PVC which is not suitable as an A3 folded menu at all. Eventually I settled for matte laminated artcard. It wasnt even folded when it came. 2 stars only for delivery packaging and printing quality of art card matte laminate.
Image Magic Printing Sdn Bhd 回复2023-06-23
HI there Hanan, thanks for ordering our waterproof menu via online https://www.imagemagic.com.my/waterproof-menus/ . First of all, for this product , we do not have option for folding, we have sizes and printing side, and it does not contain any folding option to choose from. All our picture shown is flat and not a single picture is folded. We have stated that any creasing on card material will only be creased and no folding included. I do hope in future, if there any queries with your printing job, do ask our customer service before doing any online order. Thanks for support.
Change your logistic provide. Took 3 days to arrive. So what is the point of fast print and having our product deliver late.
Image Magic Printing Sdn Bhd 回复2023-06-21
Hi BT Yeap, first of all thanks for ordering our fast print business card. We get your order on 15th June 10.57pm, and we already completed the printing for your business card on 16th June 11.07am. The Gdex courier come and pick up at 12.23pm later. We will feedback the lateness of the delivery to Gdex management. We truly sorry for the late delivery.
The material used for the banner feels great. Design, printing and the colours feels amazing. Absolutely love it. One small issue was the bunting stand… its foot screw came off. Had to force assemble it back and now the foot feels loose.
Image Magic Printing Sdn Bhd 回复2023-06-21
Hi Hayden, we will ask our customer support to call you regard the roll up bunting. We will take back and fix it back for you. If cant , then we will replace one for you. We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
I was expected more hard material. On your page i found out that can go up to 360gsm!? This option can not be selected online?
Image Magic Printing Sdn Bhd 回复2023-05-11
Hi there, it is unfortunate that the material selected is not suitable for you. The pvc material type specification is as per stated and provided accordingly. Do come to our office to have a look at more material type.
Response is prompt to client.
2-3 jobs (out of 20) having error on the first time when task delivered, but rectify it within 2 days
Image Magic Printing Sdn Bhd 回复2023-03-30
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
i have not receive order, why should i rate u star?
Image Magic Printing Sdn Bhd 回复2023-03-12
Hi there Ahmad, sorry for the delay in shipping, we have delivered the item to you on 10th March, there is some issue on the courier services which the item is still pending in their warehouse. We will initiate urgent call to courier company to expedite this. Will update you as soon as possible,
Your services team is good, but your artwork
designer sometimes is a bit outdated. Hope
this part can be improved. And moreover, when you source freelancer to do the artwork, times taken and spelling make mistake frequently.
Image Magic Printing Sdn Bhd 回复2023-03-12
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again
The quality of the printing service is good, but the customer service could be better, especially more polite and soft tone.
Image Magic Printing Sdn Bhd 回复2023-03-06
We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again