Dear Customer,
Thank you very much for your feedback!
We are glad to hear that the product helped you successfully complete what you needed to do. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you ever need any assistance in the future, please feel free to contact us anytime. We are always here to help.
Best regards,
iMobie Support Team
T
Taryn Flint · 写过 1 条评价 · 体验于 2026-05-20 ·
★★★★★
根本没用
iMobie Inc. 回复2026-05-29
Dear Taryn Flint,
Thank you for your feedback, and we are very sorry to hear that the product did not work for you.
To better assist you and resolve the issue as quickly as possible, please provide more details about the problem you encountered, including any screenshots or error messages if available. You can also send all relevant information directly to our support team at [email protected].
Our technical team will carefully review your case and get back to you with a solution as soon as possible.
We appreciate your patience and the opportunity to assist you further.
Best regards,
iMobie Support Team
R
Rhonda Sutton · 写过 3 条评价 · 体验于 2026-05-23 ·
★★★★★
已购买但不必使用
买了但是没必要用。 该计划不涵盖 Samsung Galaxy S20。
iMobie Inc. 回复2026-05-29
Dear Rhonda Sutton,
Thank you for your feedback, and we are sorry for the inconvenience caused.
Our Android-related products are generally compatible with most Samsung devices, including the Galaxy S20 series. However, compatibility may still be affected by factors such as Android version, device security patches, and specific system restrictions.
To better understand your situation and help you resolve it, please kindly provide a brief description of the issue you encountered, along with any relevant screenshots or log files if available. These details will greatly assist our technical team in diagnosing the problem and offering the most suitable solution.
You may also send the information directly to our support team at [email protected] for further assistance. We will carefully review your case and get back to you as soon as possible.
We appreciate your understanding and the opportunity to support you further.
Best regards,
iMobie Support Team
H
HHazzel 76 · 写过 6 条评价 · 体验于 2026-05-10 ·
★★★★★
一切正常
到目前为止一切都还好,我还没有使用所有的选项,但是我使用的那些都工作得很好。我希望将来不会失望
iMobie Inc. 回复2026-05-29
Dear Customer,
Thank you very much for your feedback!
We are glad to hear that everything has been working well for you so far and that the features you have used met your expectations.
We truly appreciate your trust in our product, and we hope it continues to serve you well as you explore more of its functions. If you ever have any questions or need assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
K
Kevin “Kevin OK Gamer Price” P · 写过 1 条评价 · 体验于 2026-05-07 ·
Dear Kevin,
Thank you for sharing your feedback, and we are truly sorry to hear about your experience.
We understand your frustration regarding the software not supporting your Android 14 tablet and the issues you faced with the refund process. This is certainly not the experience we want for any of our users.
Your concerns about the promised partial refund and overall dissatisfaction have been noted, and we sincerely apologize for any confusion or inconvenience caused. We would like to review your case in detail and make sure it is properly addressed. Please kindly contact our support team([email protected]) with your order information so we can further assist you and clarify what happened with the refund offer.
We truly value your feedback, as it helps us improve both our product compatibility and customer service.
Best regards,
iMobie Support Team
Dear Customer,
Thank you very much for your wonderful feedback!
We are really happy to hear that the software worked well for you and helped you successfully reset your Galaxy Tablet. It’s great to know that you found it easy to use and effective in solving the issue.
Your support and kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.
If you ever need any assistance in the future, please feel free to reach out anytime. We are always here to help.
Best regards,
iMobie Support Team
Dear Armando,
Thank you so much for your amazing and detailed feedback!
We are truly delighted to hear that FocuSee has significantly improved your workflow and helped you save so much time in video editing. It’s especially great to know that you are enjoying the automatic zoom and pan, the customization options, and the overall ease of use.
Your kind words about the product being a “game-changer” and worth the investment mean a lot to our entire team. We are constantly working to make FocuSee even better, and feedback like yours is incredibly motivating.
If you ever have any questions, suggestions, or need assistance, please feel free to reach out anytime. We’re always here to help.
Best regards,
iMobie Support Team
S
Saeed Taha · 写过 4 条评价 · 体验于 2026-04-20 ·
★★★★★
已向我的银行报告此诈骗网站...
已向我的银行报告此诈骗网站,请勿与他们签约
iMobie Inc. 回复2026-05-29
Dear Saeed Taha,
Thank you for your feedback. We are very sorry to hear that you feel this way about your experience.
We take all concerns seriously and would like the opportunity to investigate this matter further for you. Our goal is always to provide transparent service and ensure customer satisfaction.
If there has been any misunderstanding regarding your order or subscription, please contact our support team with your issue details so we can review your case and assist you as quickly as possible.
We appreciate your time in sharing your concerns, and we are here to help resolve any issues you may have.
Best regards,
iMobie Support Team
D
Darrin Spell Sr · 写过 1 条评价 · 体验于 2026-05-09 ·
★★★★★
非常好,服务好
iMobie Inc. 回复2026-05-19
Dear Darrin Spell Sr,
Thank you very much for your kind feedback!
We are glad to hear that you are satisfied with our service. Your support means a lot to us.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Dear Luiguy,
Thank you very much for your wonderful feedback!
We are truly delighted to hear that AnyTrans has met your expectations and provided you with a smooth and efficient experience for transferring your media to your iPhone. It’s great to know that you find the software user-friendly and responsive, and we sincerely appreciate your kind words about our development team.
Your support and trust mean a lot to us, and we are very happy to know that AnyTrans has become a valuable tool for you.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Dear Jerry Figueroa-Lee,
Thank you very much for taking the time to share such a thoughtful and detailed review!
We are truly delighted to hear that FocuSee has become such a valuable part of your workflow and that it is helping you create high-quality tutorial and explainer videos with ease. It’s especially great to know that features like webcam integration and voice capabilities have helped you save both time and production costs while keeping your content professional and polished.
We also sincerely appreciate your kind words about our support team. Even though you have had limited need to contact us, we are glad to know that your experience has been positive when assistance was required.
Your recommendation and support mean a great deal to us, and we are very grateful for your trust in FocuSee over the past year.
If you ever need any help in the future, please feel free to reach out anytime.
Best regards,
iMobie Support Team
Dear Andrey Zenin,
Thank you for taking the time to share your detailed feedback, and we sincerely apologize for the frustration and inconvenience you have experienced.
We understand your concern regarding your refund request for the FocuSee 1-Year Subscription purchased on April 18, 2026, and we are sorry that the previous communication did not meet your expectations. Since your request is within our 60-day money-back guarantee period, it should be handled in accordance with our official refund policy.
We also apologize for any confusion caused by the questions asked during the support process. In some cases, our team may request additional information to better understand the usage scenario or to identify potential technical issues; however, we understand that your request was clearly focused on a refund, and this should have been handled more directly.
If your refund has not yet been completed, please kindly contact our support team again and clearly state that you are requesting a direct refund. Our colleagues will prioritize your case and ensure it is reviewed and processed as quickly as possible.
We truly value your feedback, as it helps us improve both our support process and customer experience.
Best regards,
iMobie Support Team
Dear Mr Peter Bates,
Thank you very much for sharing your experience and kind feedback!
We are truly pleased to hear that AnyTrans was able to recognize your iPod successfully and help you transfer your music easily, especially after you had difficulties with other tools. It’s great to know that the software worked as expected and made the process simple for you.
Your support and trust mean a lot to us, and we really appreciate you taking the time to leave such encouraging comments.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Dear Arniski,
Thank you very much for your kind feedback!
We are truly happy to hear that you are satisfied with the pricing, payment options, and overall performance of our product. It’s great to know that PayPal provides you with added confidence and convenience, and that the software has fully met your expectations in helping you unlock your devices.
Your recommendation means a lot to us, and we sincerely appreciate your support and trust.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
W
WILLIAM Mwila · 写过 1 条评价 · 体验于 2026-05-10 ·
★★★★★
它从来没有起作用过
它根本不起作用。 ??
iMobie Inc. 回复2026-05-19
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
We would like to help you resolve the issue as quickly as possible. Could you please provide more details about the problem you encountered, such as your device model, system version, and a brief description of what happened when you tried to use the software? If possible, screenshots or logs would also be very helpful for our technical team to investigate further.
You can also contact our support team directly at [email protected], and we will do our best to assist you step by step until the issue is resolved.
We appreciate your patience and look forward to helping you.
Best regards,
iMobie Support Team
Dear Peter Bates,
Thank you very much for sharing your experience!
We are truly delighted to hear that AnyTrans helped you successfully sync new music to your iPod after iTunes/Apple stopped supporting it. It’s great to know the process was easy for you and that the software has made such a positive difference.
Your recommendation means a lot to us, and we are very happy that you are satisfied with your purchase.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
I
Ismael · 写过 1 条评价 · 体验于 2026-04-14 ·
★★★★★
非常简单的过程
非常简单的过程。很棒的工具,让我可以在几分钟内绕过我的一台旧三星设备的 FRP 锁。
iMobie Inc. 回复2026-05-09
Dear Customer,
Thank you very much for your kind feedback!
We are delighted to hear that you found the process straightforward and that our tool helped you successfully resolve the FRP lock on your Samsung device quickly.
Your satisfaction means a lot to us, and we are glad our product could assist you effectively with your device.
If you ever need any further support or have any questions in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Dear Andrew,
Thank you so much for your enthusiastic feedback! We’re really glad to hear that our product was able to help you with your device.
It means a lot to us to know that you had a positive experience. If you have any questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you again for your support!
Best regards,
iMobie Support Team
Dear Sushil Kumar,
Thank you for your wonderful feedback. We’re truly delighted to hear about your positive experience with FocuSee.
It’s great to know that FocuSee has significantly improved your workflow and helped reduce your editing time from hours to just minutes. Making the content creation process smoother and more efficient is exactly what we aim for, so it’s very rewarding to hear that you can now focus more on creating rather than editing.
We also truly appreciate your recommendation to other creators and your students. Your support means a lot to us and motivates us to continue improving the product.
Thank you again for choosing FocuSee.
Best regards,
iMobie Support Team
Dear Nigel Little,
Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
We sincerely apologize if you did not receive a timely response regarding your refund request. This is not the level of service we aim to provide. There may have been a delay or issue in communication, and we truly regret any inconvenience caused.
Please kindly reach out to us again at [email protected]
with your order details, or resend your previous email if possible. We will prioritize your case and ensure it is properly reviewed and handled as soon as possible.
Your feedback is very important to us, and we are committed to improving both our product and customer support experience.
Thank you for your patience and understanding.
Best regards,
iMobie Support Team