Insureon

Hello Jacob, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We were unable to locate your details in the system with the information provided, and so cannot fully investigate if this has been resolved or what gaps in communication may have ocurred, but please consider reaching out to [email protected] for a direct contact or to call again at (800) 688-1984 to find his name in our directory and leave a message. Yours Sincerely, The Insureon Team

Hello Victoria, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. On review of your account, we can see your account manager has been active in working to address your claim questions with your policy provider, as there seems to have been an original error in carrier contact information and message relay. Your account manager has sent a follow-up recently to provide a status update and is available to answer any remaining questions or connect on subsequent requests. We look forward to continuing to support you and your business needs into the future. Yours Sincerely, The Insureon Team

Hello Ryan, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here when it came to your policy request. Insureon is currently partnered with over 40+ insurance providers, whose offerings help us best meet coverage requests across a wide spectrum of small business industries. The recommendation would have considered both the necessary coverage requirements of your business and current offerings from our partner carriers, but we understand if not all questions related to that recommendation were answered to full satisfaction. Please expect your producer to have reached out for a follow-up to resolve any remaining questions. We appreciate your time and consideration, and look forward to supporting you and your business needs in the future. Yours Sincerely, The Insureon Team

Hello Omar, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn’t meet your expectations here. Please expect your account manager to reach out for a follow-up to confirm communication preferences and to answer any remaining questions. We look forward to continuing to support you and your business needs into the future. Yours Sincerely, The Insureon Team