服务非常好而且专业
服务非常好而且专业。 Grace 解决了我们的疑虑,回复非常细心和迅速。
Insureon(www.insureon.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 102 条用户评价,属于金钱与保险分类,口碑优秀。88% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
服务非常好而且专业。 Grace 解决了我们的疑虑,回复非常细心和迅速。
我要赞扬 KEVIN DURAN VILLATORO 先生的出色服务。他工作非常努力,总是尽力取悦他的顾客。他非常高效、专业并且专注于他的工作。我希望他的公司知道他们对 Kevin Duran Villatoro 先生有多么的珍惜,并为他们的团队中有这样一位优秀的员工感到自豪。
用户友好程度如何 干得好
我当天需要一份补偿政策并得到了它,谢谢!
花时间发送报价并耐心等待,没有一点推销员的拖沓才能按时、按预算获得报价
经纪人非常不专业,甚至不回我的电话。我因为在 Facebook 上发布了我在自己的摩托车上工作的照片而被取消。 不推荐。
Hello Dennis, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for real-time support for our customers, we understand how possible wait periods can distract from your day and your business, especially for any time sensitive requests. Please expect your account manager to reach out for another follow up to continue to help resolve this issue. We look forward to supporting you and your business into the future. Yours Sincerely, The Insureon Team
快速、简单地解释了我需要的一切,他们当天就回复了我
我要关闭我的公司,并且我一直在尝试取消通过 Insureon 收到的哈特福德保险。客户服务似乎会尽可能地从你身上榨取金钱。
Hello Lee, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We were unable to locate your details in the system with the information provided, and so cannot fully investigate if this has been resolved or what gaps in communication may have occurred, but please consider reaching out to [email protected] for a direct contact or to call again at (800) 688-1984 to find his name in our directory and leave a message. Yours Sincerely, The Insureon Team
杰森非常乐于助人,并且对产品非常了解。我在三天内就拿到了保单,而且我不需要办理第二笔抵押贷款。即使对于刚开始创业的人来说也非常实惠。
我最初在一家名为 Cover Wallet 的公司工作。他们很棒,但我的职业责任保单转移到了 Insureon。他们已经结帐了,而且他们只是纯粹的销售。我需要通过 Hiscox 自己管理我的保单。我之前在 Cover Wallet 的代表做了我需要的一切。电子邮件似乎是样板或人工智能回复。我的保单在期限到期前自动续订,恕不另行通知。我正在重组我的业务,这给事情带来了麻烦。这不值得我花费时间来补救。如果有的话,我的保险是过度的,但我认为保单限额已经尽可能低了。此时,我将保单再保留一年,但注意到我需要寻找新的代理人来保留我的保单。一家真正与人类反应互动的公司,而不是模板人工智能回复。因此,我可以在期限到期和续签前几个月立即取消保单并与另一位代理人开具新保单。恐怕许多企业都走这条路,因为他们在小企业身上赚不到足够的钱,无法证明改善销售以外的服务的成本是合理的。
Hello Ryan, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While our insurance experts always strive to provide the best service to our customers, we recognize that we didn't meet your expectations regarding your policy requests. On review of your account, we can see recent correspondence from your account manager, but please expect an additional follow-up to resolve any remaining questions. We are continuously improving our account approach to address any gaps in communication, such as what might have occurred here, and we have noted your preference towards renewal messaging. We look forward to continuing to support you and your business needs into the future. Yours Sincerely, The Insureon Team
非常棒,非常快的服务。 优秀的行业专业知识。最重要的是,价格远低于同类保单的竞争对手。
这个过程很简单而且相当快。代理(丹尼斯)迅速回应了我的担忧并及时解决了问题。
通过在线调查问卷获取报价的便捷性。
我的代表非常全面且知识渊博。
制定新政策的服务非常快速且响应迅速!
Health Williams 做得很好,为我们找到了更好的覆盖范围和费率。我很欣赏这项服务。
5 星。我在 Insureon 与杰里米 (Jeremy) 度过了一段非常愉快的经历。他反应敏捷、善于沟通,并努力寻找适合我业务所需参数的政策。我花了几个月的时间才弄清楚我到底需要什么才能继续前进。我真的觉得他们不遗余力地导航选项,并会在几周内出现新信息时迅速提供政策更新。寻找保险的过程正如预期的那样顺利。根据我的经验,我会向其他寻求保险的企业主推荐 Insureon。
接到诉讼。将其发送给他们寻求指导和指导。他们说,根据公司政策,他们不会协助我们并直接联系承运人。 我们过去曾收到诉讼并向经纪人寻求帮助。他们代表我们提出索赔。糟糕的公司政策。 不会再使用它们。
Hello, Thank you for sharing your thoughts about your recent experience with Insureon. While our insurance experts always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. It is our policy to refer directly to the carrier for claim requests, as our infrastructure at this time is not optimized to file claims. We have, however, shared your feedback with our product and technology teams, as consideration for a possible future offering. We appreciate your time and interest, and look forward to supporting you and your business needs in the future. Yours Sincerely, The Insureon Team
我已经习惯了没有人回复我的电子邮件、电话或请求 - 但这一次,当有人真正回复时,他们未能提供我要求的一半文件。 为什么从来没有人回答?我仍在等待 2025 年 9 月和 2026 年 1 月的答复。
Hello Lucas, Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your questions to full satisfaction regarding your recent policy. Your account manager is dedicated to assist you, however, and has reached out to confirm your preferred communication methods and resolve any remaining questions. We look forward to continuing to support you and your business into the future. Yours Sincerely, The Insureon Team
共 102 条符合条件的评价