JMBricklayer is a brand that specializes in selling Lego-compatible building block sets for ages 14 and up. Whether you are a novice, an enthusiast, a seasoned player, a reviewer, or a MOC designer, our doors are open for you!What We Offer:1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors. 4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1) Let's delve into the world of building blocks 🧱🧱 and beyond
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the building kits are fun to assemble, feature fantastic designs, and arrive with very fast shipping. Consumers also appreciate the creative details, interesting challenges, and the helpful inclusion of lighting elements that truly enhance the overall building experience.
However, some customers also noted occasional issues with missing parts, tedious builds, or certain components not staying securely in place during assembly. A few people additionally experienced frustrating delays with delivery services or minor difficulties when managing and placing their online orders.
Thank you for your feedback!
We are glad to hear that you found our company helpful and our products awesome. We are committed to providing more excellent service and top-notch products in the future.
Let us know if there's anything else we can assist you with!
Difficult keeping trees together otherwise very nice.
JMBricklayer 回复2024-06-05
Thank you for your feedback. We're glad to hear that you found our product to be very nice overall. We apologize for any difficulty you experienced in keeping the trees together. Your input is valuable to us as we continuously work to improve our products. If you have any further feedback or need assistance, please don't hesitate to reach out to us. We appreciate your support!
Thank you for your positive feedback!
We're delighted to hear you were satisfied with our products and delivery speed.
We look forward to serving you again!
This is an amazing "off brand" brick building set. My 9 year old son said the directions were easy to follow and had good pictures to show brick placement. The amount of structures included in this set was really amazing for the price. We would definitely purchase from here again! Very happy. I submitted a question, and customer service was prompt in their response. Thank you!
JMBricklayer 回复2024-06-05
Thank you for your wonderful review! We are thrilled to hear that you and your son enjoyed our brick building set and found the instructions easy to follow.
It's great to know that the variety of structures and the value for the price met your expectations. We're also pleased that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for your support!
Delivery was fast.
I ordered the mechanical part and the remote control race car.
I was disappointed with a couple of things.
Parts parrot was an OK build.
My free gift was the dinosaurs which was a huge disappointment after hours working on it. I had the body, legs, tail and head completed but when I went to connect on the last 2-3 steps it kept coming apart. I had to give up.
Working on the car now and a few of the technic pins are very tight and hard to get in. One broke and I had a spare on hand but I had to use pliers and hammer at least three in already. Only about 20% built and hoping the rest goes ok and it works. Also the stickers are all mislabeled.
JMBricklayer 回复2024-06-05
Thank you for your detailed feedback. We're glad to hear that you were pleased with the fast delivery.
We apologize for the issues you encountered with the mechanical part and the remote control race car. Your experience with the free gift dinosaur build, and we regret any frustration caused. We've talked to the techs about it.
Regarding the tight technic pins and mislabeled stickers, we understand how this can affect the building experience, and we appreciate you bringing this to our attention. Please do not worry, our support team will email you. They would be happy to assist you with any replacement parts and further support. We will provided a satisfactory solution.
We are committed to improving our products and services continuously and hope to provide a better experience in the future.
Thank you for your comment! We are pleased to hear that you found our product to be great and appreciated our customer support.
Your feedback is valuable to us, and we strive to maintain high standards of quality and service. We look forward to serving you again in the future.
Free shipping and points are great, I love this place. Brick quality is very high.
JMBricklayer 回复2024-06-05
Thank you for your feedback! We are delighted to hear that you appreciate our free shipping and rewards points program. We are also pleased that you are satisfied with the quality of our bricks.
Your satisfaction is important to us, In the future, we will continuously improve our service and product quality. and we look forward to continuing to serve you.
Quick shipping that was real transparent I'm where it was and when to expect delivery
JMBricklayer 回复2024-06-05
Thank you for your positive review and feedback! We're thrilled to hear that you were satisfied with our fast and transparent shipping service. We look forward to serving you again!
I have never had such ease ordering or such great customer service from any company I have ever dealt with. And delivery is so fast.
PLEASE KEEP UP THE GREAT WORK....
JMBricklayer 回复2024-05-29
Thank you for your for sharing your positive experience with us. We are thrilled to hear that our ordering process, customer service, and fast delivery have exceeded your expectations.
Your feedback motivates us to continue providing excellent service. Please rest assured that we will keep up the great work.
If you have any further comments or need assistance, do not hesitate to reach out to us. We appreciate your support and look forward to serving you again in the future!
We appreciate your feedback regarding the fast delivery and good quality of our products. Ensuring prompt delivery and maintaining high quality are top priorities for us. Thank you for acknowledging our efforts.
If you have any additional comments or inquiries, please feel free to contact us. We appreciate your support and look forward to serving you again in the future!
Thank you for your positive feedback and recommendation. We are delighted to hear that you are satisfied with our kits and service. Your support is greatly appreciated.
If you have any further comments or need assistance, please do not hesitate to reach out to us.
They are always very helpful, when I ask questions. They are always pleasant and very knowledgeable
JMBricklayer 回复2024-05-23
Thank you so much for your feedback and comment! We’re thrilled to hear that you find our team helpful, pleasant, and knowledgeable.
Your satisfaction is our top priority, and we’re always here to assist you with any questions you may have. We appreciate your support and look forward to serving you again!
High quality bricks and excellent custome service.
JMBricklayer 回复2024-05-21
Thank you for your feedback and comment.
We appreciate your recognition of the quality of our products and our customer service. In the future, We strive to continually enhance our offerings and ensure customer satisfaction.
If you have any further comments or suggestions on how we can improve, please feel free to let us know.
Loving the selection and I’m going to make a medieval village from it 👍🏻👍🏻👍🏻
JMBricklayer 回复2024-05-21
Thank you for your positive feedback! We're thrilled to hear that you love our selection and are planning to create a medieval village. That sounds like an amazing project!
If you need any assistance or have any questions, feel free to reach out.
The site could definitely look a little more official. I honestly was hesitant putting a credit card in at first because the site is very underdeveloped. It is easy enough to navigate though. I also think there shouldn't be a fantastical idea theme that has a bunch of random themes under it. I missed out on seeing those sets because I never clicked to open it up. The site itself could definitely be better!
JMBricklayer 回复2024-05-21
Thank you for your feedback! We appreciate your honest review.
We understand your concerns about the site's appearance and navigation. We'll take your suggestions into account to improve the overall user experience and make the site more professional and user-friendly. Your input helps us to continuously enhance our services.
If you have any further suggestions or concerns, please feel free to reach out to us. We're committed to providing the best experience possible for our customers.
Awesome builds, shipping moderate other than that way cheaper than name brand L&^%% if u get the hint...More BANG for ur buck
JMBricklayer 回复2024-05-21
Thank you for your fantastic feedback!
We're glad to hear you enjoy our builds and find them a great value. We always strive to provide the best quality at a competitive price.
If you have any further comments or need assistance, feel free to reach out. Happy building!
I had 3 items on this order. One out of the three was the wrong item. I reached out and they have not resolved the issue after telling me they were goong to look into it. Still waiting almost 3weeks now and nothing. I have reached out again and nothing.
JMBricklayer 回复2024-05-16
Thank you for your feedback and comments.We are sorry for the bad experience cuased.
We have investigated the issues you mentioned. On May 6th, we received your first email inquiring about the order status, our support customer team responded within 24 hours by email. Similarly, in May 9th, we also received your second email, and our support team replied within 24 hours by email. On May 14th, we received your third email, our customer manager Shmey sent you an email via [email protected]. Have you received the email we send to you? If not, please check your spam folder.
As for the wrong item you received, please do not worry, it not the wrong item, it is the free gift we send to you. The remaing one product you purchased is unavailable on US Amazon, it has been arrange for shipping to you from China.
We apologize for any inconvenience caused and appreciate your understanding. Our customer manager will send you an email shortly, so please check your inbox. Thank you again for your understanding and patience.
JMBricklayer has a very great customer and partner support and provides a very large and varied product range. I would recommend this company without hesitation.
JMBricklayer 回复2024-05-16
Thank you for your positive feedback and recommendation!
We take pride in offering excellent customer and partner support, as well as a wide range of products. We're delighted to hear that you had a great experience with JMBricklayer.
If you need any further assistance or have any suggestions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
I really enjoyed this build! I had a little hiccup in the beginning with a single piece in bag 2 that should have been labeled bag 1. But no big deal! Overall a really fun build
JMBricklayer 回复2024-05-15
Thank you for your feedback! We're glad to hear that you enjoyed the build overall, despite the minor hiccup with the labeled bags. We strive to provide a smooth building experience and apologize for any inconvenience caused.
If you have any other comments or suggestions, feel free to share them with us. We appreciate your support and hope you continue to have fun with our builds!