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餐厅和酒吧

KaTom Restaurant Supply

69 条评价

3.869 条评价
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关于 KaTom Restaurant Supply

数据更新
网站
www.katom.com
分类
餐厅和酒吧
所在地
United States · Kodak
状态
待认证
近 12 个月
69 条评价
差评回复率
68%(13/19 条)
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KaTom Restaurant Supply靠谱吗?

KaTom Restaurant Supply(www.katom.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 69 条用户评价,属于餐厅和酒吧分类,口碑一般。评价两极分化:71% 给出 4 星及以上,同时 26% 打了 1 星;商家回复了 68% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
CS美国 · 写过 6 条评价 · 体验于 2026-08-03 ·

快速又简单

快速简单,价格实惠

KaTom Restaurant Supply 回复2026-08-03

Great pricing and a simple ordering experience are exactly what we strive for! We appreciate you sharing your feedback.

M
MG美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

有史以来最糟糕的送货服务

我收到过的最糟糕的送货服务和沟通。 Xpress Global 很糟糕,多次被搁置几个小时,试图获取有关冰箱何时以及如何交付的信息。交货延迟了 3 次,甚至没有得到通知,我必须不断打电话来获取更新,更不用说我在交货前一小时弄清楚包装如何到达以及我需要什么设备,我在一周内多次打电话并请求此信息。

KaTom Restaurant Supply 回复2026-08-03

Thank you for taking the time to share your experience. We're glad your cooler arrived safely, though we're sorry the delivery took longer than expected. We appreciate your feedback regarding the delivery process and the challenges you encountered after arrival. If there's anything else we can assist you with, please reach out to [email protected].

D
Deborah Lindsey美国 · 写过 3 条评价 · 体验于 2026-08-03 ·

快速又简单

KaTom Restaurant Supply 回复2026-08-03

We're glad your shopping experience was just that—quick and easy! Thanks for choosing KaTom and for taking the time to leave a review.

P
Patricia Seydel美国 · 写过 1 条评价 · 体验于 2026-08-03 ·

你提供的杯子正是我丈夫的……

你提供的杯子正是我丈夫喜欢用来喝咖啡的杯子。

KaTom Restaurant Supply 回复2026-08-04

We're so glad you found exactly what your husband was looking for! Thank you for choosing KaTom, and we appreciate your review.

R
Ron美国 · 写过 2 条评价 · 体验于 2026-08-03 ·

订购很简单

KaTom Restaurant Supply 回复2026-08-04

We work hard to make ordering as simple as possible! Thanks for taking the time to share your experience.

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

快速交货

产品交付速度比预期更快,状况完美!绝对会再次通过这家公司订购。

KaTom Restaurant Supply 回复2026-08-03

It's great to hear your order arrived ahead of schedule and in perfect condition! Thanks for your recommendation—we're glad everything went smoothly.

R
Robert Richcreek美国 · 写过 2 条评价 · 体验于 2026-08-03 ·

总是很棒的经历

KaTom Restaurant Supply 回复2026-08-03

Hearing you've consistently had great experiences with us means a lot. We truly appreciate your continued support!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

我们已经两次收到该产品并且......

我们已收到该产品两次,两次到达时均已损坏

KaTom Restaurant Supply 回复2026-08-03

We're sorry to hear your replacement also arrived damaged. We understand how frustrating it is to experience the same issue more than once. We've located your contact information, and a member of our Customer Success team will be reaching out to review your case and discuss the next steps.

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

产品如广告所示

KaTom Restaurant Supply 回复2026-08-03

It's always great to hear a product arrived exactly as expected. We appreciate you choosing KaTom!

M
MeatSlayer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

VacMaster 540 太棒了

价格实惠!发货快,产品很棒。 Vacmaster 540 易于使用,让真空包装变得如此简单! 谢谢你!

KaTom Restaurant Supply 回复2026-08-03

Thanks for sharing your experience! We're glad you're enjoying your VacMaster 540 and that everything—from shipping to the product itself—met your expectations.

G
Gary H美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

冰箱交付时已损坏

冰箱交付时已损坏,在下雨前留在车道上。 幸运的是,我能够在下雨之前将其移动到位,但在运输过程中出现了损坏。 已举报,尚未回复。

KaTom Restaurant Supply 回复2026-08-03

Receiving a damaged refrigerator is frustrating enough, and we're sorry to hear you haven't received an update yet. We've located your contact information, and a member of our Customer Success team will be reaching out to you directly to review the damage and discuss the next steps.

D
Dennis Liegey美国 · 写过 1 条评价 · 体验于 2026-08-02 ·

提早订购

KaTom Restaurant Supply 回复2026-08-03

We love hearing that ordering with us was simple and hassle-free! Thanks for taking the time to leave a review.

R
Richard Fairman美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

易于订购。 有竞争力的价格通常会击败竞争对手。 交货及时。

始终如一,价格优惠,交货时间通常不到一周。

KaTom Restaurant Supply 回复2026-08-03

Competitive pricing and dependable delivery are what we work hard to provide. We're happy to hear your orders have consistently arrived quickly!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

大卫·杨非常乐于助人!

KaTom Restaurant Supply 回复2026-08-03

We're glad David was able to provide the help you needed! Thank you for recognizing his efforts and for choosing KaTom.

M
M. Brown美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

部分被占用而无法使用。

KaTom Restaurant Supply 回复2026-08-03

We're sorry to hear the part arrived in unusable condition. That's certainly not the experience we want for our customers. We've located your contact information, and a member of our Customer Success team will be reaching out to review your case and determine the best path forward.

J
Jim Cockrum美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·

出色的库存控制

出色的库存控制。 很少订购东西并且缺货。

KaTom Restaurant Supply 回复2026-08-03

It's great to hear our inventory has consistently had what you need when you need it! We appreciate your continued business and your kind words.

C
Christopher Galloway美国 · 写过 1 条评价 · 体验于 2026-07-31 ·

易于订购

KaTom Restaurant Supply 回复2026-08-03

We work hard to make ordering restaurant supplies as simple as possible! Thanks for sharing your experience with us.

D
Dirty美国 · 写过 2 条评价 · 体验于 2026-07-31 ·

伟大 精彩 杰出

KaTom Restaurant Supply 回复2026-08-03

What a great compliment! Thanks for taking the time to leave a review—we're glad you had such a positive experience.

L
Leslie美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·

我喜欢奶酪酱,很容易…

我喜欢奶酪酱,非常容易使用,它又好又奶酪,绝对值得购买我正在为家庭日做爆米花我已经为我的同事和邻居做了一些他们喜欢它

KaTom Restaurant Supply 回复2026-08-03

We're so glad you're enjoying the cheese sauce! It’s wonderful to hear it was a hit with your family, coworkers, and neighbors. Thanks for sharing your experience!

c
customer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

非常失望,刚卖了

非常失望,刚卖了 这是我从事餐饮业 40 年来拥有过的质量最差的冰箱。冰箱工作不正常,我打了很多次电话,他们每次都给我同样的谎言。我想退回冰箱,他们告诉我,如果拆开包装,他们就不会收回它。如果我没有打开包装并插入电源看看是否工作,我怎么知道冰箱是否工作。我有一分钟没有使用它,因为它不工作,温度像心电图一样波动。珠穆朗玛峰品牌的冰箱根本不应该在市场上销售,它的工作有多糟糕。门和天花板滴水,盒子底部有水,门关不严,必须用力推才能关闭,盒子不同位置的温度差有15度。我打电话给制造商派技术人员查看,但在给他们打了无数电话后没有回复。最后我责怪katom,因为他们应该知道他们卖什么。

KaTom Restaurant Supply 回复2026-08-03

We understand how disappointing this experience has been, especially after encountering multiple concerns with the refrigerator's performance. Product defects and warranty-related issues are handled through the manufacturer's warranty process, while our team works to help facilitate communication and support our customers throughout that process whenever possible. We've located your contact information, and a member of our Customer Success team will be reaching out to assist in facilitating communication with the manufacturer and review whether there are any additional steps we can take to help.