Kick Ass Grills（www.kickassgrills.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于家居与园艺分类，口碑良好。78% 的评价为 4 星及以上，9% 为 1 星；商家回复了 61% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-08-10。
我通过另外两家供应商寻找特定的烤架，但几天后却被告知他们缺货，尽管他们的广告声称。 Kick Ass 接受了我的订单并在四天内交付。
Hello Daniel, Thank you for your review. We're so happy to hear that you're pleased with our service, and that we had just what you wanted. We thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
必须多次拨打电话才能获取产品发货时间的最新信息。多次被告知他们的日期不正确，并且必须跟进，因为当我被告知时什么也没有到达。销售代表也会告诉我，他们会回复我有关物品何时进货或发货的信息，但永远不会收到回复，所以我必须自己跟进。可能联系了客户服务 10 次，但仍然没有收到我应该在几周前发货的产品。另外，我仍然没有烧烤架到达的准确日期。
Hey Loch, Thank you for the feedback and we apologize for the delay on this order. When we first reached out we explained that this item was no longer made and the replacement item or new item for this SKU had changed by the manufacturer and was newly into production. We have reached out for tracking information as we have to have them ship this to us, we do not have the ability to ship this directly to you with this manufacturer. Please let us know if there is anything else that we can assist you with. Best, Vince KickAssGrills
为我的拿破仑格栅买了一个盖子。它非常适合。
Hi Michael, Thanks for your review. We're so happy to hear that you're pleased with our service and your new cover, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
非常容易订购。 会及时出现。
Hello, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
电话里的那个人很棒，而且 KICKASS 有我烧烤所需的部分。 我爱他们！
Hello Russel, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
我查看了我的帐户，了解我订购的商品何时会送达。有一件商品被列为暂时停产，但我仍然需要为此付费。我拨打了你们网站上的号码。与文斯讨论了为什么我要为已停产的产品付费。他告诉我，我订购的 2 件商品今天就会发货。其中一件物品被列为（至少在）24 年 3 月 18 日到达，即一周前。另一项（据说不可用的）原定不迟于 2024 年 3 月 26 日到达，今天是 24 年 3 月 25 日。不用说，它不会在 24 年 3 月 26 日出现。
Good morning Kim, Thank you for providing us this feedback. We apologize for the inconvenience caused by the discrepancy in the delivery dates and the item listed as temporarily discontinued. Our estimated delivery dates are provided as a guideline, and while we strive to meet them accurately, unforeseen circumstances may cause delays. Your order has been processed, and we are working diligently to ensure its timely delivery, it is scheduled for one day after the estimated date. We appreciate your understanding and patience in this matter. Thank you for choosing KickAssGrills, and we thank you for your business. Best, Vince KickAssGrills
你有我需要的部分。订购了它。你交付了。
Hello Brian, Thank you for your review. We're glad we had what you needed. Thank you for being our customer. Best, Kickass Grills/Spotix Customer Solutions
易于使用的网站 优质产品
Hello Jerry, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
我没有找到合适的 Primo 封面。互联网上的描述方式令人困惑。我想要一个内置的桌面盖。我有一个便携式烤架的完整内置盖子。措辞非常棘手而且昂贵得多
Hey Charlie, Thank you for the feedback, this cover is for the Primo Grill head only. We white out the table top in the photo online so people do not think that it is for the entire table unit itself. We apologize if there was any confusion, and if you would like to return the item, please email us at [email protected] or give us a call at 319-320-4135. Best, Vince KickAssGrills
价格很好，服务也很好，但在我下订单并收费后，我收到一封电子邮件，说一切都暂时停止了。
Hello Robert, Thank you for ordering a large number of items from us. We appreciate your understanding that two of the items are on backorder from the manufacturer. We will get those to you as soon as they are ready. Best, Kickass Grills/Spotix Customer Solutions
上网访问他们的网站，查找我的新 Blaze 烤架型号并订购了 Blaze 盖子。照片显示了我的烤架上的盖子，两个架子都升起。我根据他们的网站图片购买了封面。他们送来的盖子不适用于侧架。我要求退回封面（我支付了 106.49 美元，包括运费），他们扣除了 39.77 美元的运费和税费。我打电话与某人交谈，被告知负责处理这种情况的人正在打电话，会立即给我回电话
Hey Steve, Thank you for the feedback and providing these details. We also apologize that you did not receive a call back yesterday. Our return department is a little behind right now due to high volume currently. You will be getting an update email with a new RMA showing that we will not be deducting those shipping charges. This was a website error and so for that reason there would be no extra deductions to your refund. Again we apologize for the confusion here, please let us know if there is anything more we can assist you with. Best, Vince KickAssGrills
我喜欢我的新 Napolion Rouge 燃气烤架。学习使用它。 50多年的木炭。
Hello Daniel, Thank you for your review. We're so happy to hear that you're pleased with our service and your new grill. We thank you for being our customer, and wish you happy grilling! Best, Kickass Grills/Spotix Customer Solutions
一个电话，不到 5 分钟，我的零件（在保修期内）不到一周后就到达了邮箱。拿破仑是我吃过的最好的烤架，我很高兴从你们那里购买了！
Hello Brian, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
尝试在线订购时遇到问题，所以我打电话寻求帮助。轻松联系到一位现场人员，他完美地处理了我的问题。我的烤架盖在报价的时间内收到，并且在 Kick Ass Grills 比其他商店便宜 10 美元。将来肯定会从他们那里订购。
Hello Barbara, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! And we'd love to work with you again in the future. Best, Kickass Grills/Spotix Customer Solutions
花了两周多的时间才发货，奇怪的是我发邮件询问后才发货。如果有延误，更好的沟通。
Hey Jamie, Thank you for the feedback. This item shipped from the manufacturer Bull directly to you. Once we received your email on the status, the same day we received the invoice and tracking information from them. They are in transit and appear to be on time or a little behind on the estimated delivery date from your original order acknowledgment. Keep in mind those are only estimates. We hope you enjoy your items, and we thank you for your business. Best, Vince KickAssGrills
合法的烧烤格栅在线商店。优秀的客户服务。快速运输
Hello Jose, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! We'd love to work with you again in the future. Best, Kickass Grills/Spotix Customer Solutions
交货快捷。价格不错。质量很好。
Hello Ila, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
我订购了 3 包拿破仑滴水盘。我知道它缺货了，所以我等待 Kick Ass Grills 重新有货。虽然花了2个多月的时间，但他们确实交付了。大多数其他人也都缺货了。这不在他们的掌控之中，所以我不能抱怨。谢谢你把它交给我。
Hello Scott, Thank you for your review. Thank you for understanding that this was a manufacturing issue, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
物品与描述一致并立即收到
Hello William, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Kickass Grills/Spotix Customer Solutions
我在互联网上仔细研究了不同的烧烤选项，在查看了 Kickass Grills 的选择后，与您的代表（我认为是尼克）进行了交谈。 我获得了做出决定所需的所有信息。 他引导我完成了订单；这基本上是无痛的 - 除了最后必须付款之外。 现在我只等收货了。 干得好，伙计们……我会把你推荐给其他人
Hello Jim, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Nick!), and we thank you for being our customer! And we do appreciate your recommendations very much. Best, Kickass Grills/Spotix Customer Solutions
共 100 条符合条件的评价