Lamps Plus®

Hi Scott, thank you so much for taking the time to share your review. We're truly sorry to hear about your experience and that your fan arrived damaged that’s incredibly frustrating, and completely understand your disappointment. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience this has caused. We’d really appreciate the opportunity to make this right and look into what happened. Please reach out to us at [email protected] with your order information and any additional details. We’re here to help and will do everything we can to assist you.

Thank you for sharing your feedback. We’re sorry to hear that your discount offer was not applied to your order. After reviewing, we found that the discount cannot be applied to items that are already on sale and that the order did not meet the minimum requirements for the promotion. If you have any questions or need further assistance, please feel free to contact us.