企业入驻搜索写评价分类关于
简体中文English
爱好与工艺品

LANG

商家已认领

200 条评价

4.1200 条评价
写评价

关于 LANG

数据更新
网站
www.lang.com
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
1 条评价
差评回复率
23%(8/35 条)
是 LANG 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

The Lang Company 的网店里有各种值得纪念的礼品,从精美插画的 Calendars 和 Christmas Cards,到礼盒装的 Coffee Mugs 和厨房用的 Recipe Items。自 1982 年成立以来,The Lang Company 已经通过我们标志性的 Americana 主题,将独特的艺术表达融入优质的家居和礼品中,这与 LANG 这个名字密不可分。

LANG靠谱吗?

LANG(www.lang.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于爱好与工艺品分类,口碑良好。73% 的评价为 4 星及以上,12% 为 1 星;商家回复了 23% 的差评;近 12 个月新增 1 条。数据最后更新于 2026-09-07。

用户怎么说

Lestari Budikentjana · 写过 1 条评价 · 已认证 ·

爱它

喜欢,很漂亮,印刷也很好

LANG 回复2018-04-16

Hi Lestari, Thank you for taking the time to give us your feedback. Linda Nelson Stocks and the Country Sampler are just two of the traditional style calendars we sell. We're pleased to hear you are enjoying the artwork and appreciate your business. Have a wonderful day. Regards, The LANG Company

D
Denise Scudo · 写过 1 条评价 · 已认证 ·

优质的产品

购买的产品质量非常好。这些年来我购买了很多 Lang 的商品,大部分都很满意。我唯一不满意的东西是我去年买的一个大手提包。它很容易崩溃。我最近购买的商品包装破损严重(可能不是朗的错),但没有丢失任何东西。苏珊温格特是我最喜欢的艺术家!

LANG 回复2018-04-16

Hi Denise, Thank you for taking the time to give us your feedback. I'm sorry to hear your recent package arrived in less than perfect condition but happy to hear everything is there and not damaged. We're also pleased to hear that Susan Winget is your favorite artist as she is one of our top selling artist also. One of the main selling features for the tote mentioned is that it does collapse easily for storage. Our customer service department is available M-F between the hours of 8am-5pm CST and here to assist you with any questions you might have. Have a wonderful day. Regards, The LANG Company

B
Bullfrog · 写过 1 条评价 · 已认证 ·

我喜欢郎氏的产品。服务很棒。

我喜欢郎氏的产品。

LANG 回复2018-04-16

Dear LANG Customer, Thank you for being a Loyal LANG customer and for taking the time to give us your feedback. It's always nice to hear a customer was pleased with their purchase and the experience was a positive one. Have a wonderful day. Regards, The LANG Company

L
LeAnn Anderson · 写过 5 条评价 · 已认证 ·

朗氏产品

Lang 产品非常出色。我订购了日历、圣诞贺卡、日记和旗帜。一切都做工精良,我已经从 Lang 订购了 30 多年!

LANG 回复2018-04-16

Hi LeAnn, Thank you for taking the time to give us your feedback on your recent purchase with us. It's always nice to hear a customer was pleased with their purchase and the experience was a positive one. Thank you for being a loyal LANG Customer, we appreciate your business. Have a wonderful day. Regards, The LANG Company

L
Lori Thompson · 写过 3 条评价 · 已认证 ·

爱郎

爱郎。这是我每年去订购日历和预约簿的唯一地方。始终购买 Linda Nelson Stocks 产品。通常一收到新年日历的电子邮件就购买,因为“股票”产品卖得很快。这些产品精美、品质优良,是很好的纪念品。朗的服务总是很棒。 不过,希望他们能以较小的购买金额提供免费送货服务。

LANG 回复2018-04-16

Hi Lori, Thank you for taking the time to give us your feedback. Linda Nelson Stocks is one of our top selling traditional calendars which is why they sell out so fast. Good News...we do offer free shipping offers periodically. Please sign up for our weekly email promotions so you won't miss out any LANG sale. If you need assistance with this, just let us know. Have a wonderful day. Regards, The LANG Company

M
Mark Paquin · 写过 3 条评价 · 已认证 ·

我对郎的有点失望......

我对 Lang 的退货政策有点失望,有顾客, 付费寄回产品,当你真的看不到时这是一场赌博 亲自体验产品,有时它不是您在图片中看到的。 我确实了解库存费,大多数公司都会向您发送退货, 标签,所以一个咖啡杯或一个日历,不需要那么多钱, 几乎就是所见即所得,但还有其他东西,比如菜肴 或者花费更多的东西是一场赌博,所以日历和咖啡杯 这就是我将从这家公司购买的所有商品,我从事零售工作多年, 作为部门经理和采购经理, 这不是客户服务。

LANG 回复2018-04-17

Hi Mark, Thank you for taking the time to give us your feedback. I understand how you feel about the situation, however our return policy is inline with many businesses. Our customer service department is open M-F from 8am-5pm CST to further answer you with any questions you might have on a product or to give more detailed information on a certain item before you make the purchase. Please use this service whenever to better assist you in your purchase. If you need assistance, please feel free to contact us. We look forward to hearing from you. Have a wonderful day. Regards, The LANG Company

A
Anne C. · 写过 2 条评价 · 已认证 ·

爱郎日历

喜欢郎日历。 色彩绚丽,品质始终如一。

LANG 回复2018-04-16

Hi Anne, Thank you for being a Loyal LANG customer and for taking the time to give us your feedback. It's always nice to hear a customer was pleased with their purchase and the experience was a positive one. Have a wonderful day. Regards, The LANG Company

r
randy · 写过 1 条评价 · 已认证 ·

卓越的品质和客户服务

LANG拥有设计产品的伟大艺术家。 我给家人买了很多礼物,从盒装杯子套装到拼图,我很自豪能把它们寄出去 我的一套茶具有问题。 纸板装饰容器弯曲了,看起来不太好看。 我通过电子邮件联系了 LANG。 他们立即要求我发送损坏的照片。 他们立即给我寄了一个替代品。 了不起! 这更令人印象深刻,因为大约在同一时间我在 Shutterfly 上也遇到了类似的问题。 他们并没有做出正确的决定,而是为我的下一个订单提供了小幅折扣。 不用说,我再也不会从他们那里订购了,尽管我已经从 LANG 订购了更多商品。 通过邮件订购很棘手。 您确实需要相信该公司能够提供良好的客户服务。 朗确实如此。

LANG 回复2018-04-16

Hi Randy, Thank you for being a Loyal LANG customer and for the positive feedback. We try our best to offer good customer service and there is nothing better than hearing about a win-win situation for both parties involved. We thank you for taking the time to let us know how we are doing. Have a wonderful day. Regards, The LANG Company

B
Bill DeHaan · 写过 1 条评价 · 已认证 ·

骄傲的公鸡挂历

骄傲的公鸡日历是我家的圣诞节传统。 每年当他们出现在 Lang 时,我都会立即下订单,因为很多人也喜欢这个日历。 Susan Winget 的公鸡艺术是无与伦比的!

LANG 回复2018-04-04

Hi Bill, I'm so glad to hear you like our Proud Rooster calendar which is one of the top sellers for Susan Winget. There is nothing better than family tradition and hearing this back from a loyal customer is wonderful. Thank you for giving us this feedback, we appreciate your business. have a wonderful day. Kindest Regards, The LANG Company

O
Oveater Street · 写过 1 条评价 · 已认证 ·

我一直有很好的服务…

我一直为郎提供良好的服务。只是希望他们有时能提供免费送货服务。

LANG 回复2018-04-04

Hi Oveater, Thank you for taking the time to give us your feedback. We're happy to hear you enjoy our services and product. I understand that the shipping costs can add up so please sign up for our weekly emails which offer not only 2 or more promotions per week but also shipping promotions through out the season. Thank you for being a loyal LANG customer, we appreciate your business. Kindest Regards, The LANG Company

N
Nan · 写过 1 条评价 · 已认证 ·

我已经从 Lang 订购了很多次……

我从 Lang 订购已经很多年了,从来没有遇到过问题。 订单将在承诺的日期内交付并收到所有物品。日历的质量远远优于任何其他公司。

LANG 回复2018-04-04

Hi Nan, Thank you for taking the time to give us your feedback on your recent purchase with us. It's always nice to hear a customer was pleased with their purchase and the experience was a positive one. Thank you for being a loyal LANG Customer, we appreciate your business. Have a wonderful day. Kindest Regards, The LANG Company

E
Elonda L · 写过 1 条评价 ·

我已经多次发邮件询问……

我已经多次发邮件询问无法使用日历中提供的代码获取免费壁纸的问题,一直告诉我无效。我还从客户评论中看到我不是唯一一个。 我已经买 Lang 好几年了,但缺乏客户服务会让我再也不会买了!!!!!!!!!

LANG 回复2018-01-27

Hi Elonda, Good news!! The wallpaper issue has been resolved. Please copy and paste the following link in your address bar to further assist you with the process of downloading your wallpaper. http://www.lang.com/lang-desktop-wallpaper-download We are available M-F from 8am-5pm CST to further assist you if needed. Regards, The LANG Company

S
Shirley Ricketts · 写过 1 条评价 ·

我一月订购了挂历

我订购了 1 月 9 日的挂历。 订单#LA00964062。 它在哪里。 我还没有收到已发货的电子邮件。 这是 1 月 19 日……Shirley Ricketts

C
Cher Bewick · 写过 2 条评价 ·

我的日历在哪里?

我订购了 2018 年日历,“据说”它是在 2018 年 1 月 11 日发货的,但我仍然没有收到它,但我当然被收费了! 以前我下单的时候没有出现过这种情况。 不是一个快乐的顾客。 ***更新 他们退还我的钱后,我终于收到了我的日历。我授权他们再次从我的帐户中扣除费用,但由于我的不便,他们不会向我收费。

LANG 回复2018-01-27

Hi Cher, Thank you for your patience and understanding. Your order did ship but was lost which is truly unfortunate for both parties. You received a refund per your request versus another calendar. For your inconvenience we would like to offer you a manager's coupon to be used on your next order. If you need any further assistance, please lest us know. Regards, The LANG Company

R
Robert · 写过 1 条评价 · 已认证 ·

12 月底订购了 2 个日历

12 月底订购了 2 个日历,下单时注明有库存。 从未收到回电或电子邮件通知我日历缺货。 我的信用卡因我不会收到的物品而被扣费。当我打电话检查我的订单时,朗确实记下了我的费用。情况处理不当。

I
Irene Warren · 写过 1 条评价 · 已认证 ·

我收到了我没有订购的产品。

我收到了我未订购的产品。这不是一个用户友好的退货流程。真的很喜欢圣诞贺卡,这部分订单没有任何问题。我仍在等待 Lang 的确认,确认他们收到了我的退货,并且我收到了全额退款,包括运费和处理费。这个过程花费的时间比我想要的要长。

R
Robert Le Clair · 写过 1 条评价 ·

伟大的

伟大的!快速高效!

E
Eggo · 写过 5 条评价 · 已认证 ·

绝对令人惊叹的圣诞贺卡

绝对令人惊叹的圣诞贺卡。 材料的质量和设计都是 A+。 信封和卡片一样漂亮,我可以补充一下信封的两面。 2017 年夏天,Lang 打电话给我,问我为什么不再购买他们的产品。 我很诚实地说,过去几年里,选择和质量似乎在慢慢下降。 我相信郎回来了! 当我的 6 盒卡片到达时,我简直不敢相信。 质量比任何竞争对手都要好。 我很高兴看到 2018 年圣诞节的阵容。我真的不希望失望。 干得好,郎!! 我还给你五颗星,因为你在我们生活的这个疯狂竞争的世界中接触到了你的客户。这仅表明了你的关心,干得好!

P
Philip A. Mednick · 写过 1 条评价 ·

显然……出了点问题。

显然,Lang 出了问题,因为我读过的评论告诉我,我并不是唯一一个在尝试下载图像时遇到“无效代码”问题的人。 我购买了 natures Grace 2018 年日历,但像许多其他人一样,我无法下载日历中所述的数字图像。请解决您的问题! 所以,像其他许多人一样,我终于收到了一封来自 Lang 的电子邮件,通知我有关免费壁纸下载问题的好消息已得到修复 - 好吧,猜猜 Lang 是什么 - 坏消息它仍然对我不起作用,谁知道还有多少人!尽管我的代码是列在日历背面的代码,但我仍然收到一条错误消息,提示我的代码无效。为什么这是一个这样的问题呢? 就像我在之前的评论中所说的那样 - 请解决您的问题!

LANG 回复2018-01-27

Hi Philip, Good news!! The wallpaper issue has been resolved. Please copy and paste the following link in your address bar to further assist you with the process of downloading your wallpaper. http://www.lang.com/lang-desktop-wallpaper-download We are available Monday through Friday from 8am-5pm CST to further assist you if needed. Kindest Regards, The LANG Company

K
Kathleen Addler · 写过 1 条评价 ·

我订购的所有东西我都有……

我订购过的所有东西我都很喜欢! 当我母亲活着的时候,她总是给我们订购日历,我们期待着看到她给我们带来了什么! 保持这个传统!!

大家还看了