Hello,
I am incredibly sorry to hear that you received the wrong color and that it caused a delay in your scheduled appointment. We completely understand how frustrating it is to have your plans disrupted, especially when you were relying on us to be ready for your stylist.
We want to make this right immediately. We have already sent you an email to ensure we can resolve this issue for you as quickly as possible. Please check your inbox so we can get you back on track.
Sincerely,
The Lavivid Team
Thank you so much for this fantastic review and for your high recommendation! We are absolutely thrilled to hear that you had such a great experience with us.
Providing incredibly fast shipping, easy communication with our customer service team, and long-lasting product quality are our top priorities. Knowing that you are completely satisfied after using the product for a while truly makes our day. Thank you for choosing LaVivid Hair, and we look forward to continuing to provide you with the best!
Best regards,
The Lavivid Team
A
Albert Alain C Broussard · 写过 11 条评价 · 体验于 2026-05-20 ·
Thank you for your feedback.
We have carefully reviewed your situation with our team to determine the best possible solution for you.
I have just sent you an email with the details on how we can make this right. Please check your inbox, and let us know your thoughts!
Best regards,
The Lavivid Team
D
Daniel Kozar · 写过 1 条评价 · 已认证 · 体验于 2026-04-27 ·
★★★★★
很棒的产品
很棒的产品。 快速运输
LaVividHair 回复2026-05-07
Thank you so much for the great review! We are absolutely thrilled to hear that you are loving the product and that it arrived at your door so quickly. Enjoy your new hair system!
Thank you for choosing LaVivid Hair.
Best regards,
The LaVivid Hair Team
Thank you for the incredible 10 out of 10 rating! We are so happy to hear that your custom piece arrived right on time and that the quality exceeded your expectations.
We deeply appreciate your strong recommendation and look forward to fulfilling your next custom order with the same level of excellence!
Best regards,
The LaVivid Hair Team
M
Mike Mishra · 写过 2 条评价 · 已认证 · 体验于 2026-04-23 ·
★★★★★
优秀的产品
优质的产品,一流的服务!!!!
有史以来最好的
LaVividHair 回复2026-05-05
Thank you for your fantastic review! Providing excellent hair systems and top-tier service is what we strive for every single day. We are so glad to hear that you had such a great experience with us.
We truly appreciate your support and look forward to your next order!
Warmly,
The LaVivid Hair Team
Thank you for this phenomenal review! We are absolutely thrilled that you are loving the high quality of our hair products and the support from our team. Your satisfaction and feedback are our greatest motivations.
Thank you for choosing LaVivid.
Warmly,
The LaVivid Hair Team
A
Adam Cogswell · 写过 1 条评价 · 已认证 · 体验于 2026-03-30 ·
★★★★★
与 LavividHair 合作 4 年
我已经成为顾客大约 4 年了,对服务和美发系统非常满意。
LaVividHair 回复2026-04-13
Happy 4-year anniversary with LaVivid Hair!
We are incredibly honored and grateful to have had you as part of our LaVivid family for so long.
Knowing that you have been consistently happy with both our hair systems and our service over the past four years is the highest compliment we could ever ask for.
Thank you for your unwavering trust and loyalty. Here’s to many more years of great hair days together!
Warmest regards,
The LaVivid Hair Team
A
Adam T · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·
★★★★★
客户服务非常出色……
客户服务非常有帮助,并指导我完成购买的每一步。最重要的是,产品质量非常出色,远远超出了我的预期。
LaVividHair 回复2026-04-08
Thank you so much for your wonderful review! We know that finding the right hair system can be a journey, so we are absolutely thrilled to hear that our customer service team was able to guide you smoothly through every step of your purchase.
It is even more rewarding to know that the hair system itself far exceeded your expectations. Thank you for placing your trust in LaVivid Hair, and we hope you absolutely love your new look!
Warmly,
The LaVivid Hair Team
Thank you so much for sharing your experience! We completely understand that ordering a hair system online for the first time can feel a bit daunting, so we are absolutely thrilled to hear that our customer service team could put your mind at ease.
Walking you through the process and helping you find the perfect match is exactly what we are here for. We truly appreciate your trust in LaVivid Hair and hope you are absolutely loving your new system!
Warmly,
The LaVivid Hair Team
Thank you so much for the fantastic review and for returning to us for your hair systems! We are absolutely thrilled to hear that you are loving the quality of your last two units and that they arrived at your doorstep so quickly.
Thank you for your continued loyalty to LaVivid Hair, and we can't wait to serve you again.
Warmly,
The LaVivid Hair Team
Hi there,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that you are satisfied with the quality and the undetectable look of our Mirage thin skin system.
Providing excellent customer service and top-tier products is our highest priority, and your kind words mean a lot to our entire team.
Thank you for choosing Lavivid Hair. We look forward to fulfilling your future hair system needs.
Warmly,
The Lavivid Hair Team
D
Dennis Johnson · 写过 4 条评价 · 已认证 · 体验于 2026-03-09 ·
Hi there,
Thank you so much for taking the time to share this incredible journey with us. We are absolutely thrilled to hear how much of a positive impact our hair systems have had on your daily life and your confidence.
Thank you for your continued trust in LaVivid Hair. We appreciate you more than words can say!
Best regards,
The LaVivid Hair Team
Thank you so much for your positive review.
It truly makes our day to hear you had such a great experience with the team. We strive for top-tier service every time, and knowing we hit the mark for you means a lot. We’re already looking forward to working with you again!
Best regards,
LaVivid Hair Customer Service
Hi Randy,
We are so sorry to hear that you had a frustrating experience regarding your custom order details.
We truly care about your experience with us. For every custom order, we create a private link specifically for you, which includes all the specifications of your hair system. I also checked the recent email we sent you, which contains these details as well.
Please let us know how we can further assist you or if you need me to resend the link!
Best regards,
LaVivid Hair Customer Service
Hi,
I am so sorry to hear that the color of the hair system you received did not match what you saw on our website, specifically the lack of white hair in the blend. I completely understand your disappointment, as it is incredibly frustrating when a product isn't what you expected and is difficult to use.
At LaVivid Hair, we want you to be completely satisfied with your purchase. I have reached out to you directly from [email protected]. I would love to help find the best solution for you.
Thank you for bringing this to our attention, and I hope to hear from you soon so we can make this right!
Best regards,
LaVivid Hair Customer Service
J
Joseph Money · 写过 1 条评价 · 已认证 · 体验于 2026-03-02 ·
★★★★★
哈罗德非常乐于助人,很有礼貌……
哈罗德非常乐于助人,彬彬有礼,信息丰富,总的来说,他们都是很棒的人。谢谢哈罗德。
LaVividHair 回复2026-03-05
Thank you so much for the kind words! It truly makes our day to hear you had such a great experience with the team. We strive for top-tier service every time, and knowing we hit the mark for you means a lot. We’re already looking forward to working with you again!
Best regards,
The LaVivid Team
Hi, thank you so much for the review! We’re thrilled to hear that our team was helpful and that your order arrived so quickly. We take great pride in maintaining exceptional product quality, so it’s wonderful to know we met your expectations. We look forward to serving you again soon!
Best regards,
The LaVivid Team
Hi there,
Thank you for your feedback, and we sincerely apologize for the delay in receiving your order. We definitely want to get your package to you!
After checking your tracking information, we can confirm that your package is currently in transit and is scheduled to be delivered on March 2nd.
We appreciate your patience and understanding. If the package does not arrive as expected or if you have any further questions, please feel free to contact our support team directly.
Best regards,
The LaVivid Hair Team
Hi,
Thank you so much for your review! We are absolutely thrilled to hear that you’ve finally found "THE" hair system for you here at LaVivid.
It's wonderful to know that your order arrived so quickly and just in time for your birthday—a huge Happy Birthday to you from our entire team! We also appreciate your kind words regarding our social media support and our product range. Our goal is always to provide high-quality pieces that make our customers feel confident and reassured.
Thank you for your trust and for choosing LaVivid Hair. We look forward to serving you again soon!
Best regards,
The LaVivid Hair Team