令人难以置信的服务......开始时只是询问颜色匹配。作为头发系统的新手,我有很多问题。 Harold 花时间帮我找到合适的颜色搭配,然后主动帮我找到适合我生活方式的底座,服务非常出色!
LaVividHair 回复2026-01-06
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
A
Adam · 写过 2 条评价 · 已认证 · 体验于 2025-11-19 ·
★★★★★
优质的客户服务和快速的电子邮件...
优质的客户服务和快速的电子邮件回复。
LaVividHair 回复2025-12-09
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
Thank you so much for choosing LaVivid! We truly appreciate your business and support.
We completely understand your disappointment regarding the sale timing. To ensure fairness to all our customers, our sales events do have specific start and end times, which is why we couldn't apply the discount retroactively to your previous order.
We hope you love the two systems you ordered! Please keep an eye on our emails for future promotions—we’d love to help you get that third system next time a sale comes around.
Best regards,
The LaVivid Team
L
L. P. · 写过 1 条评价 · 体验于 2025-06-10 ·
★★★★★
三年后,我受够了
我和他们一起工作了三年多,但从今年开始,质量直线下降。定制的单元不合适,而且像垂死的猫一样脱落。我的造型师告诉我其他顾客也有同样的经历,并推荐了另一家提供商。我高兴多了。想知道为什么你不能在 Google 上评论它们。
LaVividHair 回复2025-12-09
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience with our custom unit. Could you please provide your order number so we can look into this for you right away?
We want to assure you that we are reviewing our quality control procedures related to fit and shedding to prevent issues like this in the future. Your feedback is extremely valuable and helps us improve.
To investigate your case thoroughly and understand what went wrong with your custom order, please email us at [email protected]
with your order details. We’re here to help and look forward to resolving this for you.
Sincerely,
The LaVivid Team
J
Joseph Smith · 写过 5 条评价 · 已认证 · 体验于 2025-11-03 ·
★★★★★
爱神真是太神奇了!
发际线看起来很逼真,感觉就像我自己的头发一样。自然的外观给我留下了深刻的印象!
LaVividHair 回复2025-12-09
Wow, thank you for the wonderful review! Hearing that the hairline looks realistic and feels natural is exactly what we strive for. We are so happy that the Eros system has impressed you.
We look forward to serving you again soon!
Best regards,
The LaVivid Team
T
Thomas Cobb · 写过 2 条评价 · 已认证 · 体验于 2025-10-29 ·
★★★★★
客服响应很快……
客服响应速度很快,耐心解答了我的所有问题。
LaVividHair 回复2025-12-09
Thank you for your feedback! We are thrilled to hear that you had a positive experience with our customer service team. Providing quick and helpful support is our top priority.
Thanks for choosing LaVivid!
Best regards,
The LaVivid Team
M
Mona Higgins · 写过 3 条评价 · 已认证 · 体验于 2025-10-21 ·
★★★★★
头发系统很快就到了
头发系统很快就到了。我对服务很满意,整个购物体验很轻松。
LaVividHair 回复2025-12-09
Thank you for choosing LaVivid! We are delighted to know you were happy with the fast shipping and the service provided. We appreciate your support.
Best regards,
The LaVivid Team
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
Hi Marx.
We sincerely apologize again for the delay and the frustration it caused. Your order was shipped after receiving your approval, and we truly hope you've already received it and that it brings you the comfort and confidence you deserve.
Please rest assured that we are taking steps to improve our processing times and communication, so situations like this won't happen again. We deeply appreciate your patience and continued trust in LaVivid hair.
Best regards,
The LaVivid Team
Thank you so much for the review! We pride ourselves on providing efficient customer service, so it’s great to know we met your expectations. We look forward to serving you again!
Best regards,
The LaVivid Team
J
Johnson J · 写过 1 条评价 · 体验于 2025-03-04 ·
★★★★★
路易斯是有史以来最好的头发系统......
路易斯是我所拥有过的最好的头发系统......有史以来最好的发际线
LaVividHair 回复2025-03-11
Hi Johnson, thanks for your feedback on Louis. It's the most polular skin hair system in our store and we're glad you like it!
Hi Chad thanks for your feedbacks on Helios and our customer service lady Ivan. She is supportive and helpful, I'll pass on your encouragement to her. Hope you serve you again soon!
Hey there, thanks for your compliments. LaVivid is keen to have a long-term relationship with salons and stylists like you, and it's a pleasure to witness your business snowball.
Hi Gregory, I'm so happy for you! I believe effecient communitation between us is the key and I appreciate your trust and patience during this process!
Hi Michael, Your comment warmed my day! We may have some small details that do not meet your expectations on your first order. Through constant communication and adjustment, we can make products that meet your needs. We must also thank you for your patience and understanding during this process. We will continue to produce high quality products and unparalleled service for you.. 😊
M
Mickey Jr Carminni · 写过 1 条评价 · 体验于 2025-01-08 ·
★★★★★
最好的头发系统即将上线!!!
价格太棒了,产品非常棒,团队干得好!迈克尔·W
LaVividHair 回复2025-01-21
Thank you so much Mickey~We will continue to provide our customers with high quality products and excellent customer service!