Letbricks is a dynamic and creative company. In recent years, the company’s business direction has been placed on building blocks. We manufacture high-quality customized products for each Lego fan, including a wide range of professional products, including Moc kits, Lego conversion kits, lighting kits and accessories, building block display boxes, etc.The goal of Letbricks is not only to provide work from a wide variety of great designers, but also to collect and share the best MOC ideas from around the world. Our team is dedicated to providing our customers with quality products at low prices as well as promotional customer service.
You are a really good company, especially Considering you are only starting to grow in size, the note that was sent with my recent purchase also made this first purchase very special to me, and I am looking forward to getting some running stock with my locomotive since it looks a bit lonely without it.
If I could give you negative stars I would. You send me an incomplete set. With pieces that don’t even belong in my set. When I send you a request for the correct parts. You refuse to send them to me.
letbricks.com 回复2024-04-19
Hi friend,
Sorry again for the inconvenience.
First of all, as I replied to you in the email, the extra parts are replacement parts in other colors.
Some internal parts were replaced with other colors, I'm sorry for not telling you about this in advance as I didn't know about it until I submitted your request for replacement parts.
Secondly, I did not refuse to provide you with replacement parts. What I said was that you please send pictures of the missing parts. Because you need too many replacement parts, I need to make a long form for you to submit to the supplier.
Finally, I have told you in your last email that I will ask my colleagues to replace the missing parts for you as soon as possible, and our website will advance the payment for you.
Again sorry for the inconvenience.
Quincy
Well for starters the sets don't come with any of the cool pieces like the compass, treasure map because somehow they expect you to find the stickers for the pieces that you use from thin air apparent
Well the set is awesome but the only downside is you don't provide the pieces that are supposed to be a compass, a treasure map and a sealed envelope because somehow you are expected to find the stickers for these pieces that are supposed to be for them from osmosses or thin air from somewhere. I did a research site on my explorer search for websites that had stickers for making these pieces and none exist! So where are you supposed to find them? Hmmmm?
I ordered 2 sets among a real big assortment of mocs. The sets are real of good quality and the instructions are provided digitally. The only set back is the long time of waiting for the sets to be shipped.
I am very unhappy that I have waited 18 days for my package to be shipped and still has not been shipped and it is just on kit that only has 900 pieces which does not take 18 days to process. Up till now I have not received it and this is very outrageous how long it is taking and I am very unhappy with the super slow email reply’s and how slow the order is taking
letbricks.com 回复2024-04-10
Hi again Murphy,
Sorry for the long wait
Your order has passed full inspection and has been shipped (I told you in my email reply the day before yesterday that your order is waiting for full inspection)
This is track number: 7321315274462706
This is the tracking number query URL: https://smartparcel.gotoubi.com/
Please search the track number in the above URL to follow up your order.
Quincy
I ordered the Stinger Mantis MOC from 2Bricksofficial, the shipping felt was slower than expected but the product was more than worth the wait. There were also a few missing pieces, but nothing that altered the set too much. the building experience was hectic, but overall, I would buy from Letbricks again
I like your product. Sometime something less, in this case is it possibile to increase attention.
I appreciate the quality. I like testing products and reviewing them. I will soon be signing up to your service to share reviews.
The price is right! I do enjoy helping MOC creators by buying their products and instructions. I’ve bought from here couple of times but most recently ran into snags. LOTS of missing pieces from this build. However, the company is very responsive and trying to make things right which is appreciated. Can’t get angry about shipping time. Other brands can take the exact same amount of time depending upon where it is shipping from. Little patience required and worth it when it arrives. I’d buy from Letbricks again.