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Lucky Orange

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100 条评价

4.8100 条评价
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关于 Lucky Orange

数据更新
网站
www.luckyorange.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
91 条评价
差评回复率
100%(4/4 条)
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商家自述

用 Lucky Orange 解锁你网站的全部潜力,这是领先的转化率优化(CRO)工具套件。如果你正挣扎着不明白为什么网站访客离开而不转化,我们的平台提供答案。观看实时会话录制,看完整的顾客旅程,用我们的动态热力图可视化点击、滚动和用户注意力。我们的强大功能旨在提升你的转化:访客录制与回放——透过访客的眼睛看你的网站,发现 bug 和可用性问题。动态热力图——理解任何页面上的用户行为,包括弹窗和下拉菜单。转化漏斗——精准定位访客在转化过程中哪里和为什么流失。表单分析——通过识别导致放弃的字段来优化你的表单。实时聊天——主动与访客互动,回答问题并引导他们购买。调查与公告——收集顾客的直接反馈,做出数据驱动的决策。页面洞察——一目了然地查看你网站上每个页面的表现,包括页面速度指标。安装很简单。一键安装可通过我们与 Shopify 和 BigCommerce 的集成获得,或者你可以自己把追踪代码放在网站的 header 标签里。无需手动配置要追踪哪些页面,因为我们的追踪代码自动捕获访客与你网站所有页面的互动。无需设置耗时的快照或被迫只选少数页面来追踪。加入超过50万使用 Lucky Orange 改善网站 UX、提升线索生成和增长在线销售的企业。所有计划从免费试用开始,无需信用卡即可开始。付费计划从每月仅39美元起。

以上内容由商家自行提供,未经平台核实。

Lucky Orange靠谱吗?

Lucky Orange(www.luckyorange.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕使用体验、客户服务、应用。数据最后更新于 2026-08-26。

评价综述

AI 生成

综合92条评价,评价者对这家公司 overwhelmingly 给出了极好的体验。顾客经常称赞直观的平台、干净的界面和详细的会话录制,让追踪访客行为变得简单。人们指出分析工具提供有价值的网站流量和转化洞察,无需复杂的仪表板。评价者还强调响应极快的支持团队,称工作人员总是准备好提供快速有效的解决方案。 一些评价者对计费方面不满意,或遇到意外收费的偶尔挑战。少数用户觉得在预算紧张的情况下管理订阅成本很困难,同时处理一些小的账户问题和疑问。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

优秀且快速的客服支持

我提出的问题得到了非常迅速且专业的回复。问题立即得到了解决。沟通非常友好且专业。绝对推荐!

Lucky Orange 回复2026-02-27

These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Our team is just one email away! Cheers - Jordan from Lucky Orange

体验不错

Lucky orange tool 太棒了。体验很棒。团队随时准备帮助你。

Lucky Orange 回复2026-02-20

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

软件很棒

软件很棒,界面清晰,虽然我们还没怎么用,但功能很强大。Justin在我们遇到问题时也非常热心且反应迅速。推荐!

Lucky Orange 回复2026-02-20

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

客服太棒了,还帮我们完成了设置…

客服太棒了,帮我们正确设置了应用。应用也很棒,功能超多!

Lucky Orange 回复2026-02-06

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

销售额直线上升

非常棒的工具!简单易用,说实话帮我顺利完成了销售。强烈推荐。

Lucky Orange 回复2026-02-06

These are words we love to hear! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Our team is just one email away! Cheers - Justin from Lucky Orange

信息数据很好

我很感激每天收到的更新和那些一目了然的信息图表,这些关于买家的信息帮我快速调整营销策略。

Lucky Orange 回复2026-02-06

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking! Cheers - Justin from Lucky Orange

UI 界面很好看,功能也很多

Lucky Orange 回复2026-02-06

Thank you for your review! It’s great to hear that you enjoy our user interface and data display. Analyzing your visitors is much easier when you can easily interpret the data and see exactly how people interact with your website. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

正在用 Lucky Orange 评估我的用户体验

是的,但我需要更多时间来探索 Lucky Orange 的好处,而且我们的预算相当紧张,不过我很喜欢这个应用。

Lucky Orange 回复2026-02-06

感谢你的评价!很高兴你已经开始使用 Lucky Orange 了!我们团队随时都在,帮助顾客现在和未来都能尽可能成功。有任何需要请告诉我们! Cheers - Justin from Lucky Orange

Justin 和团队真的非常…

Justin 和团队对团队成员账户的几问题响应非常及时。态度礼貌,处理迅速。 感谢 Lucky Orange 团队!

Lucky Orange 回复2026-02-06

These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

有没有哪个 app 可以获取所有…

有没有哪个应用能让我获取每一个细节——比如顾客什么时候来的、什么时间访问的——最有趣的是,当顾客访问网站时,无论他们花了多少时间,都会生成完整的屏幕录像并展示给我们。那还有什么比这更好的呢?感谢您提供如此棒的功能

Lucky Orange 回复2026-02-06

谢谢你花时间给我们写评价!能够看到访客在你的网站上做了什么、有什么体验,对改善顾客体验和转化率有着决定性的影响。再次感谢你的评价,如果还需要什么,我们随时在这里! 祝好 - Lucky Orange 的 Will

App 真的很有用

App really useful, especially at the beginning of a store. It helps you clearly understand where the “problem” might be and where customers struggle the most. It was genuinely useful for me: I understood where the issue was, and after fixing it, my store’s performance has started to improve.

Lucky Orange 回复2026-01-23

感谢您的评价!很高兴听到近距离观察顾客在线互动正是您业务增长所需要的。再次感谢您的评价,如有任何需要,我们随时为您服务! 祝好 - Lucky Orange 的 Jordan

我一直在所有我的…上使用 Lucky Orange

过去5年我一直在我的所有项目上用 Lucky Orange……服务很棒,能帮我了解客户体验,价格也很实惠

Lucky Orange 回复2026-01-23

Thanks for taking the time to leave us a review! Love that Lucky Orange continues to play a crucial role in the growth of your ventures. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange

Justin 在我…方面帮了大忙

Justin 在帮我解决账单问题方面帮了大忙。有些东西在我这边显示不正常,他立刻解决了这个问题。谢谢 Justin!

Lucky Orange 回复2026-01-16

感谢你的评价!我们随时都在,帮助顾客现在和未来都能尽可能成功。再次感谢你的评价,有任何问题随时联系我们! Cheers - Justin from Lucky Orange

客服太棒了

刚开始用 Lucky Orange,除了产品很棒之外,客户服务也很出色。团队非常热心且专业。

Lucky Orange 回复2026-01-16

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange

登录问题已解决

之前遇到了一个小的登录问题,Justin很快就帮我解决了。非常感谢快速友好的处理!

Lucky Orange 回复2026-01-16

Thank you for your review! We’re glad that we were able to resolve your concerns and look forward to seeing how visitor behavior helps you to improve your site! Again, we appreciate your review, and we're here should you need anything else. Cheers - Justin from Lucky Orange

洞察超棒 + 客服给力!

洞察和建议都很棒,店员也非常非常热心。界面非常直观,分析也很到位。强烈推荐给大家!!

Lucky Orange 回复2026-01-09

Thanks for taking the time to leave us a review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

账单不清晰,还多收费

账单不清楚,多收费,客户服务和账单部门都超级差。跟lucky orange打交道真是让人很沮丧。

Lucky Orange 回复2025-12-23

Thank you for sharing your feedback. We genuinely regret any frustration caused by the unexpected charges on your account. To clarify, the charges were associated with our 'Keep Me Tracking' feature, which is designed to prevent any interruption to data collection. This feature is an optional selection during the upgrade process and can be managed at any time via your dashboard. We also send automated notifications whenever a plan adjustment occurs to ensure our users stay informed. Because the account utilized significant data processing and storage resources during this period, we were unable to provide a full refund. However, we did issue a partial refund as a gesture of goodwill. We appreciate your business and are happy to help with any further questions through our support channels. Regards - Will from Lucky Orange

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