Super helpful support
Super helpful support, quick to respond!
About Lucky Orange
Data updated- Website
- www.luckyorange.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 91 reviews
- Replies to negative
- 100% (4/4)
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About this business
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Written by the business, not verified by us.Is Lucky Orange legit?
Lucky Orange (www.luckyorange.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive platform, clean user interface, and detailed session recordings that make tracking visitor behavior simple. People note that the analytics tools provide valuable insights into website traffic and conversions without complicated dashboards. Reviewers also highlight the extremely responsive support team, explaining that staff members are always ready to provide fast and effective solutions. Some reviewers were not happy with billing aspects or encountered occasional challenges regarding unexpected charges. A few users felt that managing subscription costs was difficult on tight budgets while navigating minor account questions and issues.
Auto-generated from all reviews of this business. For reference only.What people say
Helpful
The app is great, and any time we have questions or concerns, they respond quickly and are very helpful. Justin in particular has been great!
Really good tool
Really good tool! Highly recommended
Reply from Lucky Orange2026-08-21
Thank you for your review! We’re glad to hear that you’ve been having such a great experience with Lucky Orange. Please let us know if you need anything! Cheers - Justin from Lucky Orange
The process was easy to set up and…
The process was easy to set up and begin using.
Reply from Lucky Orange2026-08-21
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange
Really good so far
Really good so far, data looks clean
Reply from Lucky Orange2026-08-14
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange
Been using lucky orange since it first…
Been using lucky orange since it first started, over a decade ago. Nothing compares.
Reply from Lucky Orange2026-08-14
We appreciate your kind words and business over the past decade! Please let us know if you need anything! Cheers - Justin from Lucky Orange
Great tool!
I have been using Lucky Orange for several years. The data, analytics, heatmaps and support are top notch. Provides data so we can make improvements to our website more easily without having to guess how visitors are interact with it
Reply from Lucky Orange2026-08-14
We appreciate your feedback and your business over the last several years! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Happy tracking! Cheers - Justin from Lucky Orange
Quick and helpful
Justin was quick to reply and very helpful in resolving our issue!
Reply from Lucky Orange2026-08-14
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Great tool
Great tool! Simple to implement and robust but easy reporting and UI.
Reply from Lucky Orange2026-07-31
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Great experience so far
Great experience so far. The service was really easy to integrate into our website, and we started getting useful data pretty much right away. The UI is very pleasant, easy to navigate, and easy to understand. Everyone on our team that's used it so far has really liked it. Looking forward to continuing our working relationship!
Reply from Lucky Orange2026-07-17
These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Gaining a lot of new insight
Gaining a lot of new insight, and it's helped me find areas of my website that have been struggling without me knowing.
Reply from Lucky Orange2026-07-02
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website with Lucky Orange can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Lucky Orange is a fantastic tool that…
Lucky Orange is a fantastic tool that greatly helps us analyze user behavior on our website and improve user experience. I highly recommend it.
Reply from Lucky Orange2026-07-02
Thank you for your review! Being able to see what visitors do and experience on your site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
New Tool - Very Happy!
I was looking for a tool instead of some previous ones that I have used, and came upon Lucky Orange. So happy to be using it! Its UI is clean and simple, and the insights are fantastic. I'm so glad they don't nickel and dime features and are clear about pricing models and what to expect. Happy to have switched over!
Reply from Lucky Orange2026-07-02
These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Lucky Orange
I have been using Lucky Orange for a few years and love the platform and how I can see my clients visit my website! Keep up the great work!
Reply from Lucky Orange2026-06-22
These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Happy tracking! Cheers - Justin from Lucky Orange
Great experience.
Reply from Lucky Orange2026-06-22
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Lucky Orange is truly a gamechanger!
Lucky Orange is truly a gamechanger! I have the ability to see live activity sessions, I can chat with visitors live, see heatmaps and a BUNCH MORE! Lucky Orange lets you take your website to the next level! I even had trouble with the set up and they helped me fix it extremely fast! Great customer service for a great service to match it! Hands down a must have for your website!
Reply from Lucky Orange2026-06-22
These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Justin was very helpful
Justin was very helpful and maintained patience while I troubleshot my login info.
Reply from Lucky Orange2026-06-22
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Obessed with this app
Obessed with this app, wish I would have found it sooner! I could spend all day watching people looking at my site, ha! It feels almost stalker-ish but good data and metrics to see who's looking at what and how to improve user experience. Speaking of which the tool is super easy to install and the platform is super minimal and sleek - compared to another data tracker I used and couldn't figure out or didn't like! Already referred other people to it.
Reply from Lucky Orange2026-06-05
These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Super helpful
Lucky Orange has been extremely helpful in identifying ways to improve our site's performance and better understand the user experience. Grateful it exists and looking forward to continuing to learn from it!
Reply from Lucky Orange2026-06-02
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Lucky Orange has been a godsend for us…
Lucky Orange has been a godsend for us to learn what to improve on our website and where we may have accidently added friction to our customers' buying journey. So simply to setup and integrate with Shopify too, literally a few clicks. Highly recommended!
Reply from Lucky Orange2026-06-02
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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