Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Written by the business, not verified by us.Thrive Themes (thrivethemes.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient support team, highlighting how exceptionally helpful the staff members are when solving various technical challenges. People also appreciate the comprehensive website building tools and features that make managing their online businesses much easier and smoother. Conversely, a small portion of people felt dissatisfied when dealing with unexpected technical problems that temporarily blocked their website pages. Some reviewers were not happy with response times, mentioning that getting certain complex issues fully resolved took several days. A few users also noted concerns regarding plugin compatibility and the safety of granting admin access for fixes.
Auto-generated from all reviews of this business. For reference only.I worked with an agent named Maria and she provided excellent customer service. She was so thorough with her communication and kept following up until we resolved my issue. In the day of virtual agents, it was so refreshing to deal with an actual human being who is committed to HELPING. 10/10, 5-stars.
I've been using Thrive Architect for many years, and as a designer, what has always made it special to me is the freedom it gives me to actually design. I can build the visual message I want, without having the graphic design dictated by the structure of the page. When design is part of the communication itself, Thrive Architect is an irreplaceable tool in my workflow. Thrive's support team is consistently knowledgeable, friendly and genuinely helpful.
Highly recommend Thrive Support! We had an issue where the WooCommerce Product and Course delinked and it took some troubleshooting to figure out why and how to resolve it. It’s all fixed now, thanks to Belen from Thrive Support who was excellent, very helpful, and genuinely cared when troubleshooting our issue. Thank you kindly!
The turnaround time for a production issue always determines why we buy a software product. We had an issue while adding a critical addition to an existing product line. Support received in time made it for us.
Excellent support – helpful, professional and reliable I’ve been using Thrive Themes for quite some time, and one of the things I really appreciate is their support. Whenever I have a question or run into something I can’t solve on my own, the support team is responsive, professional and genuinely helpful. They don’t just provide a quick standard answer – they take the time to understand what I’m trying to achieve and explain the solution clearly. My latest experience with Belen was another great example. She helped me with a specific setup for my new podcast page, answered my follow-up questions quickly and clearly, and provided a solution that was simple and worked exactly as I needed it to. It’s reassuring to know that when I do need help, there are knowledgeable people on the other side who actually look at the problem and help me solve it. Thank you, Belen, and thank you to the whole Thrive Themes support team!
First on the list, the problems were solved. I appreciate the time and work that went into solving the problems that I had with my site. Outstanding job and I truly appreciate your work. Thank you 😊
Thrive themes support made all the difference in enabling me to get my first online, on-demand course completed and ready to beta test. They helped educate me, showed me what was needed and how to do it through videos, explained it in a way I could understand as someone who only understands the basics of web development, and even made some of the changes themselves. I'm loving Thrive Apprentice and feeing confidence now that I have what I need to create additional courses and backup when I need it. Thank you!
Belen from Thrive Themes support investigated the issue closely, advised me that there was a clash with one of the external plugins that I had on my site. Now it's all sorted. Thank you for your speedy and thorough support, I appreciate it.
Good, fast support.
Very fast response. Really helpful and clear instructions. Highly recommended.
Very helpful, thank you so much!
I wish I never used Thrive themes. I've had them for 5ish years. I hate everything this platform does. They're bloated with plugins no one wants or utilizes. They've doubled their price from when I originally started with them. They haven't updated the layouts of review boxes, pricing structures or blurbs in years. Templates are ugly. They also have a bug company wide currently that is rendering my license with them unusable. Customer service made me make them an admin account in my WordPress which is incredibly dangerous security wise just so they can install a workaround while they wait to public ally release their patch. I will never ever renew my license with them again.
I have been in the web design industry for over 25 years. I have used all the tools Divi, Bricks, Breakdance, Beaver Builder, Elementor. Nothing has ever been better than Thrive Themes. I have been using it for my client websites for over 10 years now. The support the team provides is not short of exceptional. If you ever have any doubts about which tool is best, I recommend Thrive Themes and their suite of products. It is easy to use and learn but also a powerful CMS on top of WordPress. It is constantly updated and supported. It is the GOAT!
As a business owner, I’m always looking for the best products to help grow my business. I’m delighted that I found Thrive Themes— I’m using the quiz builder. It’s great! Other quiz products had limits on the number of participants before bumping up the price, making them very expensive. Thrive’s price is very affordable and includes unlimited participants. Customer service is outstanding. I formatted a section of the quiz incorrectly and the support team didn’t just tell me what the mistake was— they went in and corrected it for me, saving me time. I’m very impressed and will be a lifelong customer. I wish all the companies I interface with were this helpful. I’d give more than five stars if I could.
The customer service they offered was attentive and they took the steps to resolve the problems I was having.
I had an issue on a holiday weekend. As soon as Thrive opened that Monday (Sunday night for me), they got to work and fixed the issue. I'll 10/10 keep recommending them.
Thrive Themes responded in a timely manner, really understood my problem and were able to help me. It was a great experience.
I recently contacted Thrive Themes support about a technical issue involving Thrive Apprentice and XML sitemaps. It took a bit of investigation, but the support team stayed with the issue, asked for the right checks, and explained things clearly enough for me to follow even though I’m not a software engineer. What I appreciated most was that they didn’t rush to a quick answer. They reviewed the results, clarified what was actually happening, and then resolved the issue directly without affecting my live course.
Thrive Themes Support is great! I had a very specific issue inside the Thrive Architect page editor, and I reached out to Thrive for their expertise in resolving the issue. Horea, one of the team members on their Technical Support team, took personal time to investigate the issue, troubleshoot it, and fully resolve it in less than 48 hours. (It was a complicated issue, so that timing was surprisingly fast.). I was genuinely thrilled with the outcome.
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