Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Written by the business, not verified by us.Thrive Themes (thrivethemes.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient support team, highlighting how exceptionally helpful the staff members are when solving various technical challenges. People also appreciate the comprehensive website building tools and features that make managing their online businesses much easier and smoother. Conversely, a small portion of people felt dissatisfied when dealing with unexpected technical problems that temporarily blocked their website pages. Some reviewers were not happy with response times, mentioning that getting certain complex issues fully resolved took several days. A few users also noted concerns regarding plugin compatibility and the safety of granting admin access for fixes.
Auto-generated from all reviews of this business. For reference only.I have been using Thrive Themes for many years now and am always impressed by the product growth and their product suite. Their support team strives to make sure issues are resolved in a timely manner. Thank you to the team over all that you do for us :-)
Basically, I get lost in the details and although the fix is relatively easy, I just can't see it. So, I contact Thrive Themes support, and they patiently lead me to the solution. I appreciate this very very much.
I had a great experience with the support team. They took the time to really look into the issue thoroughly and provided a clear, easy-to-understand explanation. The solution worked perfectly — everything is now functioning as expected and the course is visible to our participants again. I especially appreciated the combination of professionalism and genuine care in handling the request. Thank you for the excellent support!
I love the intuitiveness of the products and the presence and helpfulness of customer support. Thank you!
I had a quick response and they gave me clear, simple instructions how to solve the problem. Really great.
Love it. Thrive support is always top-notch and one of the reasons I have continued to use it. Highly recommend. Thank you, Maria!!!!
Quick, nice and very professionel and helpful. Highly recommended.
The assistance and patience in helping me determine how my account was accidentally cancelled were outstanding! You guys truly ROCK. There are plenty of reasons for my loyalty to Thrive Themes. Thank you for all the help! Linda Trignano
I have two individual products and am very satisfied. The best part is the support team, which responds quickly and accurately to all inquiries and provides immediate assistance.
Horea's quick help, clear explanation and the video were so useful – I really appreciate this great support!
Great customer service!! They are helpful and responsive all the time. Thank you thrive support team!!
I had a technical issue and thrive customer support not only answered to my questions but gave me a solution.
Great and quick Support as always. Thanks Thrive Themes Team!
Really positive experience with ThriveThemes support. They handled my issue quickly and professionally, and I felt like a valued customer throughout the process. It's rare to get this level of service these days.
' Maria in Accounts & Billing was amazing. I needed to switch my PayPal from a personal account to a business one, while keeping my grandfathered legacy pricing as a long‑time full‑suite subscriber. She made the whole process simple, clear, and stress‑free. Her communication was next level. Thanks again, Maria - outstanding service. '
Been a longtime customer for roughly 7 years or so and they (Thrive Themes) had a problem with processing payments. Got sent a link that did not work from the get go to solve the issue. Got tired of dealing with the support and did not get back to them for some time, but now again tried to get a functioning link so I could get my thrive Suite package deal back as it was before Thrive Themes own issues with their payment processing. It's a hard stop no from them even though they were the cause of the issue in the first place. This company has just gotten worse and worse over the years. No goodwill to long time loyal customers who they cause problems for, support that is many times scattered and slow to reply etc. Go with a better solution for your website, one that is more customer oriented and that does not try and blame the customers for their mistakes. Worthless!
Great experience. Maria from billing helped me adjust my plan. She was friendly and professional. She made sure everything was taken care of.
Very quick and helpful assistance. Very good support.
Thanks to Maria and Thrive Themes for their excellent support and for resolving my issue so quickly.
The products of Thrive Themes are amazing. I am not technical at all, but I managed to build 7 websites with Thrive Themes. If you need support, the people from the helpdesk work fast, with endless patience and they are very friendly.
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