We build quality WordPress and WooCommerce plugins [Freemium] which have shown proven results in enhancing any business' growth and their website features. After working in the WordPress niche for 7+ years, we have handpicked our bestseller plugins for improvisation and aim to make them industry standards.
Written by the business, not verified by us.WP Swings (wpswings.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for providing fast, exceptionally helpful, and professional assistance whenever they encounter technical issues with their websites. Many people note that the dedicated support team is patient, highly responsive, and always ready to guide users seamlessly through their plugin installations and configurations. Some reviewers were not happy with missing basic plugin features, unexpected subscription auto-renewals, and difficulties obtaining prompt refunds. A few consumers also experienced severe server loading problems, long communication delays, and completely unhelpful customer service when dealing with complex technical difficulties.
Auto-generated from all reviews of this business. For reference only.Quick support and solution. For the chat on their website and via email. All-in-all happy with them!
Thank you so much for the review, Stein! We’re thrilled to hear you had a great experience with our chat and email support. We're always here to help!
It's easy to use and setup subscription. Works smoothly for recurring payments. Features and well explained and useful. It's offers flexibility and free trials . Team is also supportive and we are happy to work with them
Thank you so much for the great feedback! We’re thrilled to hear that setting up subscriptions and recurring payments has been smooth and seamless for you. It’s a pleasure supporting your business!
My experience with the WP Swings plugin is great so far (it works with WooCommerce as I expected), and I would like to say a big thank you to the WP Swings team for their quick and helpful support, even though I have only used the Lite version.
Thank you so much for your review, Jan! We’re glad to hear our plugin is working seamlessly with WooCommerce for you and that our support team could help out. We really appreciate your feedback and support
I purchased a WPSwings service under the mistaken impression it was affiliated with WooCommerce, which it is not. The same day I realized my error, I requested a refund — before ever installing or using the product. This should have been a simple, fast resolution. Instead, I was met with pushback and pressure in their chat support. Rather than processing a straightforward same-day refund, they've dragged this out with vague promises of "checking with supervisors" and "maybe" offering a partial refund. For a $350 subscription that was never even activated, this is absurd. No legitimate company needs executive-level meetings to approve a refund on an unused service requested within hours of purchase. This has all the hallmarks of a deliberate stalling tactic — dragging things out in the hope that customers will get frustrated and give up. I won't. As a small business owner working with limited, borrowed funds, every dollar matters, and I'm not walking away from money I'm rightfully owed for a service I never touched. Looking through other reviews, my experience is far from unique — there are numerous similar complaints about refund battles, buggy software, and poor technical support. That pattern alone should tell you everything you need to know. Bottom line: shady, unprofessional, and not worth the risk. Do your research and look elsewhere before giving this company your money.
Thank you for sharing your feedback. We would like to clarify the situation for transparency and to ensure that other customers have the correct information. Our product pages clearly provide the relevant product information, features, documentation, demos, and support resources so customers can review the product before making a purchase. We also have a support team available to answer pre-purchase questions and assist customers in evaluating whether a product meets their requirements. In this particular case, the purchase was made based on a misunderstanding of the product. The product was purchased without first verifying the available product information and, as stated in the review. While we understand that mistakes can happen during purchasing, this was not a technical or service-related issue caused by WP Swings. Our support team did not intentionally delay the matter or attempt to pressure the customer. Refund requests are reviewed according to our refund policy and, where necessary, escalated internally to ensure the appropriate decision is made. We believe it is important to follow the same process consistently for all customers rather than making assumptions based solely on the timing of a request. We encourage all customers to review product details, documentation, demos, and refund terms before purchasing. If there is any uncertainty, our support team is always available to clarify requirements before a purchase is made. We respect every customer's feedback, but we also believe it is important that the circumstances surrounding this particular purchase are represented accurately. Regards,
Subscriptions for WooCommerce (free version) has been a solid starting point for setting up recurring billing on our WooCommerce store — the setup for simple subscription products was quick and intuitive, and their support team was responsive and helpful throughout. The free version is a great way to get a feel for the plugin's core subscription mechanics before committing to Pro, though we did find that several things we needed — like being able to offer variable products as subscription products — merited upgrading. Overall a well-built plugin with a clear upgrade path once your needs grow.
Thank you so much for the detailed review, Rebecca! We’re glad to hear Subscriptions for WooCommerce gave you a solid starting point and that our support team was helpful. We appreciate your feedback and look forward to continuing to support your store's growth!
We're been using Points and Rewards for WooCommerce on our website and it works well for us. Customer service is good too.
Thank you so much for the feedback! We're glad to hear that Points and Rewards for WooCommerce is working smoothly for your website and that you had a great experience with our customer support team. We appreciate your support!
Bought the plugin and tried it. It lacked some features my client needed, so I asked for a refund regarding their refund policy. Even if I complied with all their asking, they never refunded me. They always try to change the subject of propose to solve our issue for a new price. Will never buy again from them.
Thank you for the 5-star review. We're glad that our team was able to answer your queries. Please don't hesitate to reach out if you need anything else in the future!
while purchasing plugin and using after bite version it was good experience and support helped always, recommend plugin and company
Thank you so much for your kind words and for sharing your experience! We're delighted to hear that you had a great experience with our plugin and that our support team was able to assist you whenever needed. Your recommendation means a lot to us and motivates us to continue improving both our products and customer support. If you ever need any assistance or have suggestions, we're always here to help. Thanks again for choosing WP Swings!
We purchased "Subscriptions For WooCommerce Pro" based on a feature explicitly advertised as "Ability to take renewal payment from a certain date." We reasonably expected this to mean assigning an individual date to each renewal, which is a documented, common business need. Within hours of installing the plugin, we discovered it only supports one fixed recurring interval - not individual custom dates. We never used the plugin for any live transactions. We requested a refund immediately, well within their advertised "30 Days Money Back Guarantee," and referenced their own refund policy, which states they will reimburse the full amount if they "cannot fix the issues in the plugin or our plugin features have some issues." Instead of a refund, we spent over a week being run in circles: first denial that any discrepancy exists, then a pitch for paid custom development, then "escalation to management," then a request to state our budget for the paid workaround, then denial again. At no point did they clearly say yes or no - just endless redirection toward spending more money. Their own refund policy also states that customers who file a PayPal or credit card dispute will be denied a refund and banned from future purchases - a clause we found telling, given how this whole process unfolded. We ultimately had to open a formal dispute with PayPal to try to get our money back for a product that simply does not do for us what it says on the product page. Once they have your money, it seems very unlikely you'll ever see it again. Their support doesn't seem set up to solve problems - it seems set up to stall you until you give up or agree to pay more.
Hi, Thank you for sharing your feedback. We genuinely regret that your experience did not meet your expectations. We carefully reviewed your request and did our best to assist you throughout the process. We would like to clarify that, as outlined in our refund policy, our products are not intended to be purchased for evaluation or testing purposes. To help customers make informed purchasing decisions, we provide comprehensive documentation, live demos, and a trial version before purchase so the plugin's capabilities can be verified in advance. Regarding your requirement, the feature you requested—assigning an individual custom renewal date for each subscription—is not part of the current functionality of the plugin. The feature advertised, "Ability to take renewal payment from a certain date," refers to configuring subscription renewals based on the plugin's supported scheduling options and recurring intervals. Unfortunately, it does not support unique, manually assigned renewal dates for every individual subscription. Since this requirement falls outside the existing functionality of the plugin, we explored possible alternatives and even discussed the option of custom development. This was offered only as a potential solution to your specific business requirement, not as a condition for receiving support or avoiding a refund. We always strive to help our customers find the best possible solution and never intend to delay or mislead anyone. We understand that our plugin was not the right fit for your particular use case, and we sincerely apologize for the frustration this caused. We appreciate your feedback, as it helps us improve both our products and the way we communicate their capabilities. Regards,
Mayank and his team were so helpful, I had a few issues and he and the team swiftly sorted them out for me. They even said to stay connected to ensure it all works going forward. Great support and a very good product too.
Hi Paul, Thank you so much for the kind words! We’re thrilled to hear that Mayank and the team were able to quickly resolve your issues and get everything working smoothly for you. Please don't hesitate to reach back out if you ever need anything else. We're always here to help! Best regards,
I couldn't find info about a feature, how to make it happen. I went to the chat and was quickly helped.
Hi Paul, Thanks for reaching out! We're glad our chat team was able to quickly guide you in the right direction. If you ever need help with any other features or have further questions, please feel free to reach out anytime!
Had an issue with a plugin, within in a matter of hours I was provided with a working copy, until the next update was available
Hi Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to sort out the plugin issue for you so quickly and keep your workflow moving. If you ever need anything else, please don't hesitate to reach out. Thanks for choosing us!
Awesome!!.... its really working
Thanks for the fantastic feedback! We're thrilled to hear it's working well for you.
UPDATED REVIEW: After my first contact (see context after), the support agreed to proceed with a refund after I gave away the entire list of bugs returned by the audit (they will fix them all). ------------------------------------------------------ Context: I have purchased the subscription plugin, ran an AI audit over the code (we do so on every plugin to protect our customers). The audit came back with TONS of issues, among them the ability for non-logged users to mark any order as paid, change other users' subscriptions and many other similar critical issues. I asked for a refund, giving all the details to fix those vulns, they just said they need an access to our machine... In what world a software developer requires a remote machine access to fix some code when you give them file name + line in the code ? So all in all, they didn't want to refund.
Hi, Thank you for your cooperation and patience throughout this process. We truly appreciate you taking the time to identify and report these issues. Your feedback has been extremely valuable and will help us improve the plugin. Our team is already working on resolving all the reported issues, and we are committed to including the fixes in this month's upcoming update. As discussed, we have processed your refund. Thank you as well for your understanding and cooperation during the entire process. It was a pleasure working with you, and we sincerely appreciate your support. If you need any assistance in the future, please don't hesitate to reach out.
The custumer service is reactiv and manage to fix my problem quickly
Thank you for the 5-star review. We're glad we could help resolve your problem quickly. Please don't hesitate to reach out if you need anything else in the future!
Really fast and great support!
Thank you for the great feedback. We're thrilled to hear you enjoyed our fast support. We're always here to help whenever you need us!
Really horrible product and the customer service is so bad. Not looking to help their customers at all and making them pay for stuff they don’t even use. What a crap business model find something / anything else
Hi, The renewal charge was processed through the active subscription and billing agreement associated with your account. Prior to the renewal, our system automatically sent a renewal reminder email five days before the payment was processed. Our records confirm that this reminder email was successfully sent. As requested, we are also happy to disable future automatic renewals for this subscription, ensuring that no further renewal charges will be processed. Please let us know if you have any further questions. We are always happy to help.
I am impressed by how quickly the responded to my request and were able to solve the issue rather quickly. Thank you for the amazing service!
Thank you, We appreciate your support and are glad our team could assist you so quickly. Let us know if you need anything else!
I recently purchased the Subscriptions For WooCommerce Pro plugin and had several questions. I reached out to their team via WhatsApp, and the support I received was outstanding. You can tell they deeply care about their customers. They provided a truly personalized, patient, and dedicated experience. Excellent plugin and an amazing, hard-working team behind it. Highly recommended!
Thank you so much for the wonderful review! We're thrilled that you loved our personalized WhatsApp support and the plugin. Your recommendation means the world to our hard-working team!
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