We're so happy to hear about your first experience with us! We're so glad the quality exceeded your expectations and that you found our sizing tools helpful. Thank you so much for taking the time to share a review! xo
Hello Diane! We are so sorry to hear about the zipper breaking! This is not a typical experience, and we are here to make things right! A member of our customer care team will be reaching out to you via email. We hope to hear back from you soon! xo
We're so glad to hear you had a positive experience with your purchase! We absolutely hear your concerns regarding our shipping fees. Trust that your feedback is heard and will be shared with the proper teams for future consideration. Our customer service team (lulus.com/customerservice) is available to help, so if you ever have questions or need assistance, please don't hesitate to reach out! xo
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Hannah Prahst · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
商店同事提供了帮助...
店员帮我在线订购了我想要的颜色和款式。我的包裹在订购后一周内送达。
Lulus 回复2026-07-29
We're so happy to hear our team was able to assist you with your online order! Thanks for sharing your positive experience! xo
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Emma · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·
★★★★★
这件衣服很漂亮,订单是……
这件衣服很漂亮而且订单很快。
Lulus 回复2026-07-29
We're so happy to hear that your order arrived quickly and met your expectations! Thanks for sharing a review! xo
We're so glad you're happy with your purchase! Thanks for sharing a review! xo
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Judith Szabo · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
订单已经1个月了还没有到货。
Lulus 回复2026-08-05
Hello Judith! We are so sorry to hear that you haven't received your package. We'd love to check into this to see what happened and how we can help. A member of our customer care team will be reaching out to you via email shortly to help. xo
We're so glad you're happy with your dress! We also appreciate your feedback, especially with the construction. Thanks for sharing a review! xo
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Ellie · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
拉链坏了
拉链坏了。每次我拉上拉链,当它越过中间的接缝时,拉链就会裂开,而且也会被卡住。
Lulus 回复2026-07-30
Hello Ellie! We are so sorry to hear about the dress arriving with a damaged zipper! This isn't a typical experience at all, and we are here to help. A member of our customer care team will be reaching out to you via email shortly via email. We look forward to connecting with you soon. xo
We're so happy to hear you absolutely love the dress and received so many compliments! We also appreciate your feedback regarding the length. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know. We're happy to help! xo
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Hayley · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
伟大的
服务很好而且速度很快
Lulus 回复2026-07-29
We're so happy to hear you had a great experience with us! Thanks for sharing a review! xo
We're so happy to hear that you love our items and truly enjoy shopping with us! We also appreciate you recommending us to your friends. Thanks for sharing a review! xo
We're so happy to hear you love the quality and variety of our items! We're also glad our return process made your experience much more convenient. Thanks for sharing your feedback! xo
We're so happy to hear that you loved everything in your order! We're glad the fit and quality met your expectations. Thanks for sharing a review! xo
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VA mom of · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
轻松退货
这次衣服不适合我和我的女儿,但我肯定会再次购买。退货过程很简单。
Lulus 回复2026-07-29
We're glad to hear that the return process was easy for you! We appreciate your understanding and look forward to your next purchase. Thanks for sharing a review! xo