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MediaMarkt NL

200 条评价

4.5200 条评价
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关于 MediaMarkt NL

数据更新
网站
www.mediamarkt.nl
分类
活动与娱乐
所在地
United States · Rotterdam
状态
待认证
近 12 个月
200 条评价
差评回复率
43%(9/21 条)
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MediaMarkt NL靠谱吗?

MediaMarkt NL(www.mediamarkt.nl)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于活动与娱乐分类,口碑优秀。89% 的评价为 4 星及以上,10% 为 1 星;商家回复了 43% 的差评。数据最后更新于 2026-08-10。

用户怎么说

五颗星,因为每个订单都是......

五颗星是因为每个订单都按时发货,而且商店的质量也是一流的!

MediaMarkt NL 回复2026-07-27

Hi David, Thank you so much for this amazing 5-star review! We are super happy to hear that your orders always arrive on time and that you enjoy visiting our store. Enjoy your purchase! Groet, Femke, Team MediaMarkt

品种不错,但你总是不会……

品种很好,但你总是找不到工作人员来帮助你解决问题并帮助你做出选择。

MediaMarkt NL 回复2026-07-27

Hi Mohit, Thank you for sharing your feedback with us. We are glad to hear you appreciate our broad product range! At the same time, we are sorry to hear that it was difficult to find a team member to assist you with your choices. We take your feedback seriously and will share this internally to help improve staff availability in our store. Groet, Femke, Team MediaMarkt

糟糕的服务

糟糕的服务。我和丈夫在商店关门前一小时零十分钟去给我们的手机买了一张SIM卡。桑切斯·卡斯特罗先生为我们服务,并不断设置障碍,避免向我们出售SIM卡。他每隔五秒就检查一次手表(他想回家!!!)并用谎言阻碍我们购买。我每年都会在欧洲购买 SIM 卡,因为我每年都会去那里旅行。我知道它是如何工作的以及我需要的要求。我有护照、荷兰银行账户和居留权!我太坚持了,他错了,他不得不打电话给另一位销售人员,然后他就回家了!但如果这种情况发生在没有我所掌握信息的人身上,他们就会失去他们的产品!

MediaMarkt NL 回复2026-07-27

Hi, Thank you for bringing this situation to our attention, although we deeply regret reading about your experience. Refusing service or rushing customers before store closing time is absolutely not the level of service we aim to provide. Our sincere apologies for the frustrating experience with our staff member! We take customer feedback like this very seriously and would like to look into what happened at this store location. Could you please share the details and store location with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? We will pass this along to the store management to address this internally. Groet, Femke, Team MediaMarkt

我真的很喜欢这个媒体市场

我真的很喜欢这个媒体市场!愉快、温馨的氛围;货架上的商品排列整齐,极大地方便了寻找所需品类和产品;工作人员友好且知识渊博(提供真正可靠的信息,体现了专业精神和知识)。我向大家推荐这个机构!在这里每个人都会为自己找到,如果不是商品,那么就是一片美妙的情感海洋!谢谢你!

非常令人失望的经历

非常令人失望的经历。我是13号下单的,耐心等到20号。经过一周的等待,我收到了一封来自 MediaMarkt 的电子邮件,通知我我的订单已被取消,没有任何解释或理由。 这种缺乏沟通和糟糕的客户服务非常令人沮丧。我期待更好,尤其是在等了这么久之后。我希望MediaMarkt能够改进其订单管理,并在订单取消时向客户提供明确的原因。

MediaMarkt NL 回复2026-07-27

Hi Abdulrazaq, Thank you for bringing this to our attention, although we deeply regret reading about your experience. Having your order canceled after a week of waiting—without receiving any explanation—is absolutely not the service we aim to provide. Our sincere apologies for the lack of communication and the frustration this has caused! We would like to look into what went wrong with your order and assist you further. Could you please share your order number and details with us via our contact form (https://klantenservice.mediamarkt.nl/app/contactformulier)? A colleague from our customer service team will gladly look into your file. Groet, Femke, Team MediaMarkt