Hi John,
Thank you so much for your thoughtful review! We are thrilled to hear that you had such a positive experience throughout every stage of your residency application journey.
Dr. Lipsit is truly dedicated to helping students succeed, and we're delighted that his expertise, guidance, and unwavering support helped make what can be a stressful process feel more manageable. From strategic planning and application development to interview preparation, rank list guidance, and ultimately celebrating your Match, it's wonderful to know he was able to support you every step of the way.
Congratulations on your fantastic Match! We are honored to have been part of your journey and wish you continued success as you begin this exciting next chapter in your medical career.
Best,
Jennifer Urso
VP of Services
Hi Eliza,
Thank you for taking the time to share your experience! We're so happy to hear that Dr. Choo and her team provided the guidance and support you needed throughout the application process.
Providing timely feedback, clear timelines, and personalized resources is something we strive for, and it's wonderful to know that these efforts helped make your application journey less stressful and more manageable. We're especially pleased that you felt supported every step of the way.
Thank you for your recommendation and for trusting MedSchoolCoach with such an important milestone. We wish you all the best in medical school and beyond!
Thank you, Yanni, for taking the time to share your experience! We're so glad to hear that you felt supported throughout the application process.
Providing honest, personalized guidance while ensuring each student's authentic voice shines through is one of our highest priorities. It's wonderful to know that your mentors were able to offer thoughtful feedback, timely communication, and valuable insight while helping you preserve the ideas and experiences that were most meaningful to you.
Thank you for trusting MedSchoolCoach with your medical school journey. We wish you the very best as you begin this exciting next chapter and look forward to seeing all that you accomplish!
Best,
Jenn Urso
VP of Services
Hi Enoch,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with MedSchoolCoach and that your physician advisor provided the comprehensive guidance you were looking for.
Interview preparation is such an important part of the admissions process, and we're especially glad to hear that it helped you build confidence and communicate your story more effectively. Our goal is to ensure every student feels well-prepared and supported throughout their journey.
Thank you for trusting MedSchoolCoach with your medical school application. We wish you all the best as you begin this exciting next chapter in your medical career!
Hi Nina,
Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our COMLEX Level 1 tutoring program.
It's wonderful to know that your tutor's flexibility and expertise helped support your preparation. We know how demanding COMLEX Level 1 can be, and our goal is to provide personalized, high-quality instruction that meets each student's unique needs and schedule.
Thank you for trusting MedSchoolCoach to be part of your journey. We wish you continued success throughout medical school and all the best as you move forward in your career!
Best,
Jennifer Urso
VP of Services
更新:MSC 团队的 Jennifer 确实处理了我的退款并道歉。为此,我很感谢她,并更新了我的评论,以求她的理解并拿回我的美元,但在经过大量跟进后确实发生了这种情况,增加了压力并浪费了我女儿的关键时间。
考虑这些顾问的新人应该真正尽职尽责,不要被他们的虚假主张所欺骗!我购买了主任级套餐,希望能找到一位在我购买套餐之前向我承诺的特定医生。我一付钱,就给我分配了不同的医生。他们一直对我撒谎,而现实是没有特定的医生。最重要的是,他们指定的大学顾问休假了,他们不知道她什么时候回来,所以他们要求我切换到标准级别的顾问,然后在她有空时再切换回她。在我付款后提出问题时,他们花了很长时间并多次提醒,并且总是绕圈子回答,并且永远不会返回分配的咨询团队的实际统计数据。他们说抱歉,但从未解决问题。
MedSchoolCoach 回复2026-07-31
Hi Parul,
Thank you for taking the time to share your experience. We are truly sorry to hear how disappointed and frustrated you feel. We understand how important this process is for students and their families, and we recognize that your experience did not meet the expectations you had when you chose to work with us.
We sincerely apologize for the frustration surrounding your advisor assignment and the unexpected leave of your college advisor. We understand how unsettling those changes can be, particularly when they occur early in the advising process. While advisor availability can sometimes change unexpectedly, we recognize that clear communication and setting appropriate expectations are critical, and we're sorry that you felt we fell short in both areas.Our goal is always to provide transparent communication and timely support, and it is disappointing to learn that this was not your experience.
With respect to your request to discontinue services, I want to acknowledge that I have processed your refund and canceled your subscription. While we do have established refund policies that are applied consistently across all clients, I wanted to ensure your request was handled as promptly as possible.
We appreciate you sharing your feedback, as it helps us identify opportunities to improve both our communication and the experience we provide to our students and families. We are genuinely sorry that we were not able to earn your confidence, and we wish your child every success as they continue their journey toward medical school.
Best regards,
Jennifer Urso
VP of Services
在我申请医学院期间与 Choo 博士和 Wendy 一起工作。在间隔年之前和整个间隔年期间与朱博士的合作确实帮助我掌握了如何抓住特定的机会。每当我联系她时,她也非常敏感并提供有用的建议。
我发现朱博士和温迪的反馈在构建我的医学院名单、编辑我的活动部分以及处理辅助论文主题时特别有价值。我还使用了面试平台,这对我的申请经历非常有益。与我一起工作的每一位医生都为我提供了关于如何构建和改进我的回答的宝贵指导和实用建议,我能够看到我的面试风格立即得到改善。 Sharon Thompson 博士、James Li 博士和 Kate Spencer 博士在帮助我开发适合我的面试格式和框架方面发挥了重要作用,我非常感谢与他们一起练习!
该服务唯一不符合同样高标准的方面是个人陈述写作支持。作为一个在叙事写作方面遇到困难的人,我期待在开发一个引人入胜且有凝聚力的故事时得到更个性化的指导。尽管我收到了反馈和编辑帮助,但我最终觉得我的个人陈述仍然有些陈旧,没有完全体现我的个性,也没有像我希望的那样公开、真实地表达我的经历。我会受益于更多的协作性头脑风暴和关于如何将我的经验变为现实的更深入的指导,而不是主要关注对现有草案的修改。
总的来说,我很感激在我的医学院申请周期中使用了这项服务,我肯定会再次使用面试平台!
MedSchoolCoach 回复2026-07-22
Thank you so much, Khushi, for taking the time to share such a thoughtful review and for trusting MedSchoolCoach throughout your medical school application journey.
We're thrilled to hear that Dr. Choo and Wendy were able to provide the guidance and support you needed during your gap year and application cycle. It's also wonderful to know that Dr. Sharon Thompson, Dr. James Li, and Dr. Kate Spencer helped you build confidence and develop an interview approach that made an immediate impact. We'll be sure to share your kind words with the entire team as they'll mean a great deal to them.
We also sincerely appreciate your candid feedback regarding the personal statement writing support. We understand how important it is for a personal statement to authentically reflect an applicant's unique story, and we're sorry that your experience didn't fully meet your expectations. Your comments about wanting more collaborative brainstorming and deeper guidance are valuable, and we'll share them with our writing team as we continue to refine and improve our coaching process.
Thank you again for your feedback and for allowing us to be part of your journey. We wish you continued success in medical school and beyond!
Best,
Jennifer Urso
VP of Services
We have no record of you or a student matching your description in our records. If you think this is in error, please update with your true name or contact us to discuss your questions.
Best,
Jennifer Urso
VP of Services
[email protected]
Hi Nathan,
My name is Jennifer Urso, and I am the Vice President of Services at MedSchoolCoach. I’m very sorry to hear that you feel dissatisfied with your experience, as the level of support you described does not align with the standard we strive to provide our students.
That said, I would appreciate the opportunity to look into your concerns directly. Unfortunately, based on the information provided in this review, I have not been able to locate your account in our system. We also have not had any students named Nathan enrolled in our Residency advising program recently, nor have we had any residency students named Nathan request a refund within the last year.
If you are comfortable doing so, please email me directly ([email protected]) with your last name and the email address associated with your account so I can personally review your experience, advisor interactions, communication history, and package details in full.
I also want to clarify that our advisors are never instructed to steer students toward “easier” specialties or programs simply to preserve match statistics. Our role is to provide strategic guidance based on a student’s overall profile, goals, competitiveness, and risk tolerance while still supporting aspirational applications where appropriate.
We take concerns regarding communication quality, advising strategy, and written feedback very seriously, and I would genuinely welcome the opportunity to investigate this further and determine whether there was a disconnect in expectations or service delivery.
Sincerely,
Jennifer Urso
Vice President of Services
MedSchoolCoach
Hi M.L.
Thank you so much for taking the time to share your experience. We’re thrilled to hear how helpful your session with Edward was.
Edward’s deep knowledge of the admissions process, combined with his honest and supportive feedback, is something we truly value on our team. We’re especially glad to hear that tailoring the interview preparation to your top-choice school helped boost your confidence...that kind of personalized guidance is exactly what we aim to provide.
We’re wishing you the very best of luck as you move forward in the application process and are grateful to have been part of your journey.
Best,
Jennifer Urso
VP of Services
Hi Imran,
Thank you so much! I’m really glad to hear you loved it. Happy New Year! We are wishing you much continued success on your journey to becoming a physician.
Best,
Jennifer Urso
VP of Services
Hi Hari,
Thank you so much for sharing this wonderful feedback. We’re truly grateful you took the time to reflect on your experience with MedSchoolCoach.
We’re thrilled to hear how personalized and supportive your journey felt. Helping students tell their unique stories and achieve their goals is exactly what we strive for. Dr. Weintrub's guidance in shaping your narrative and Vikram Shaw’s support in helping you reach your MCAT goals exemplify the care, expertise, and dedication our advisors and tutors bring to their work.
It means so much to know that our team played a meaningful role in helping you achieve your goals. We’re honored to have been part of your journey and are cheering you on as you take the next steps toward medical school and beyond.
Best,
Jennifer Urso
VP of Services
Hi Savallya,
Thank you for the feedback. We’re thrilled to hear it was great! If you’re open to sharing what was most helpful, we’d love to pass that along to your advising team. We’re cheering you on as you take the next steps toward medical school, and we’re here if you need anything else.
Best,
Jennifer Urso
VP of Services
Hi Ms. Kim,
Thank you so much for taking the time to share your experience. We’re thrilled to hear that Stephen provided such proactive, caring, and honest support, that’s exactly the type of experience we aim to deliver to every student and family we work with.
It’s wonderful to know that you felt well taken care of throughout the process, from completing your application to being promptly matched with an advisor. We’ll be sure to share your kind words with Stephen...he’ll be so pleased to know his efforts made a difference.
We wish you the very best as you continue your journey toward medical school and we are excited to keep supporting you along the way!
Best,
Jenn Urso
VP of Services
Hi Brian,
Thank you for taking the time to share your feedback. I’m glad to hear that our team was able to help you strengthen the content of your responses. We know how important it is to communicate your story clearly and effectively during the application process, and it’s great to know our guidance made a difference.
If there’s anything more we can do to support you as you continue on your path to medical school, please don’t hesitate to reach out. We’re always here to help!
Best,
Jennifer Urso
VP of Services
Hi Jolin,
Thank you for taking the time to share your experience, and I’m truly sorry to hear that your time with MedSchoolCoach did not meet expectations. I completely understand how disappointing and frustrating it must have been to invest so much effort and hope into this process and not achieve the results you were hoping for.
We strive to ensure that every student receives proactive, personalized support and guidance throughout their journey. Your feedback helps us reflect on how we can continue improving communication and ensure that all students feel fully supported during such an important and stressful time.
I would really appreciate the opportunity to speak with you directly to learn more about your experience and better understand what could have been improved, both for you and for future applicants. Please feel free to reach out to me at [email protected] at your convenience so we can connect.
Thank you again for bringing this to our attention. Your feedback is invaluable in helping us strengthen our advising approach.
Best,
Jenn
VP of Services
Hi Athena,
Thank you so much for sharing this wonderful feedback and congratulations on reaching your MCAT goal! We’re thrilled to hear how impactful your experience with Dr. Miller and our MCAT team has been. Dr. Miller is an exceptional mentor who truly cares about helping students build confidence and clarity throughout the application journey, and it’s great to know her guidance has made such a difference for you.
We’re equally excited to continue supporting you through the rest of your medical school application process and to see all your hard work pay off. Thank you for choosing MedSchoolCoach and for trusting us to be part of your journey to becoming a physician!
Best,
Jenn Urso
VP of Services
我对 MedSchool Coach 的采访为真正的事情做好了很好的准备!上周二,我接受了我梦想的医学院的面试,由于我的预面试,我感到自己已经做好了充分的准备。我的面试官是 Henry Ng,他的面试节奏非常快,并且还提供了一些非常好的反馈,具体针对我所期待的学校和面试风格。
MedSchoolCoach 回复2025-10-09
Hi Lili,
Thank you so much for sharing your experience. We’re thrilled to hear that your mock interview helped you feel confident and fully prepared for your dream medical school interview. Dr. Henry Ng is a fantastic mentor, and we’re so glad his thoughtful approach, tailored feedback, and attention to each school’s style made a meaningful difference in your preparation.
Congratulations on reaching this exciting stage in your journey. We are cheering you on and wishing you the very best as you await your results.
Best,
Jennifer Urso
VP of Services
Hi Lana,
Thank you for sharing your feedback! We’re so glad to hear that your mock interview not only strengthened your skills but also boosted your confidence, that’s exactly what we aim for. It’s wonderful to know that Dr. Voytas’s expertise and supportive feedback made a meaningful difference in your preparation. We wish you the very best as you head into your interviews.
Best,
Jennifer Urso
VP of Services
Hi Thanmai,
Thank you so much for sharing your experience. We’re delighted to hear that our undergraduate and BS/MD advisors were able to support you with both expertise and timely communication. Quick, knowledgeable guidance is exactly what we strive to provide, and it’s wonderful to know that made a difference for you. Wishing you continued success as you move forward on your journey toward medicine!
Best,
Jennifer Urso
VP of Services