Minimal and outdated advice…
I signed up for the platinum residency advising package because I wanted to get an early start on the whole match process to put myself in the best position possible for more competitive programs but my experience has been so bad and not helpful. One of the big reasons I went with this company was because they advertise their high match rate (like >97%). I was super clear that I’m starting early because I wanted to target more competitive programs, but it felt like my advisor kept pushing me toward less competitive programs and even specialties suggesting I also include family medicine at one point. It makes me wonder if their match rate is real and if it is really that good, is that because they’re steering people into easier programs and specialties. Overall, it was hard to get in touch with my advisor and when I finally got feedback on my PS, it was basically just tiny grammar edits that any online grammar check or AI could have caught and fixed. I thought the goal would be more to really understand my story and help me redo it into something stronger that really conveyed a connection. I switched advisors thinking the first was just a bad match, but the second one wasn’t much better. Both advisors were older with years and years of doing this and also supposedly had “admissions experience,” but I didn’t get the sense that experience was recent. I felt like their advice was outdated and kind of out of touch like they were giving advice based on how things were and not how they are now. For how expensive the platinum package is, I was expecting someone who was more dedicated to helping me present myself well, but instead I’ve gotten surface‑level edits, inconsistent communication, and advice that doesn’t match my goals. I asked for a refund or at least a partial refund for the services I haven’t used yet since I didn’t want to continue with them, and I was referred to someone who told me they don’t offer refunds but I could “transfer” the rest of my package to someone else if someone wanted to buy it from me. I wouldn’t recommend this company so selling my leftover package to another person feels wrong. Overall, very dissatisfied and don’t recommend