Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide excellent service, and it’s clear we fell short. We’d love the chance to make things right—please reach out to us at 866-459-9233 so we can assist you directly. We are available 10:00 AM to 09:00 PM EST, 7 days a week.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-12 ·
★★★★★
我买票后Mega取消了我的票…
在我买了酒店和机票后,Mega取消了我的机票。
他们不保证门票。
MegaSeats 回复2026-02-13
We appreciate your honest feedback and regret that the product didn’t meet your expectations. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in .
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide excellent service, and it’s clear we fell short. We’d love the chance to make things right—please reach out to us at 866-459-9233 so we can assist you directly. We are available 10:00 AM to 09:00 PM EST, 7 days a week.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-01-30 ·
★★★★★
简单易懂
MegaSeats 回复2026-02-10
Thank you for your purchase and for your wonderful review! We're glad you found the process easy, efficient and that you received your tickets promptly. We hope you enjoy your event!!
V
V Lee · 写过 2 条评价 · 已认证 · 体验于 2026-01-28 ·
★★★★★
易于使用,我可以选择我的……
易于使用,我可以选择座位。
MegaSeats 回复2026-02-10
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
J
Jae Kim · 写过 3 条评价 · 已认证 · 体验于 2026-01-24 ·
★★★★★
门票供应缓慢
门票供应缓慢
不如其他同龄人
MegaSeats 回复2026-02-03
Thank you for your feedback. We apologize for the delay in ticket delivery. For certain events, venues may require a 24–48-hour delivery window, and we always notify customers of the expected delivery date before purchase. If tickets become available sooner, we send them right away—as happened in your case. We understand this can cause some anxiety, but we guarantee all tickets will arrive in time for the event. We hope you enjoy the event!
Thank you for your purchase! Whenever tickets can be ready ahead of the estimated delivery time, we send them right away so you can plan with confidence. We appreciate your review and feedback and hope you enjoy your event!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-01-22 ·
★★★★★
一切顺利
一切顺利。拿到票了。
MegaSeats 回复2026-01-30
Thank you for your purchase and wonderful review! We’re thrilled to hear you had a good experience with our website. We hope you enjoyed your event!!
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope you enjoyed your event!!
Thank you for your time and leaving this feedback! Please note that clients are not able to select specific seat numbers on our website. This is due to two key reasons:
Privacy and Security: Sellers who list tickets on our platform typically do not disclose exact seat numbers to protect their privacy and prevent potential security concerns. We hope you have a great time at the event!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
快速服务
MegaSeats 回复2026-01-14
Thank you for your review and choosing us for your ticket purchase. We hope you have a great time at the event!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-01-14 ·
★★★★★
很难简单地购买一个巨大的…
很难简单地购买一张标价很高的门票
MegaSeats 回复2026-01-15
Thank you for your time and for leaving this review. We are sorry to hear that getting the tickets using the website was a difficult experience for you. It is also stated on the website; the prices may be above the face value.
M
Michael Jones · 写过 5 条评价 · 已认证 · 体验于 2026-01-10 ·
★★★★★
很棒的体验和价格!!!!
MegaSeats 回复2026-01-11
Thank you for your review and choosing us for your ticket purchase. We hope you have a great time at the event!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-12-31 ·
★★★★★
没有隐藏费用和优惠券自动...
无隐藏费用并自动提供优惠券
MegaSeats 回复2026-01-08
Thank you for your purchase. We are glad you were able to benefit from our deals. We hope the event was an amazing time.
K
Kevin H · 写过 2 条评价 · 已认证 · 体验于 2026-01-04 ·
★★★★★
购买很容易,门票也很便宜……
购买很方便,而且门票还有折扣!
MegaSeats 回复2026-01-08
Thank you for your purchase and wonderful review! We’re thrilled to hear you had a good experience with our website and we hope the game will be an amazing time!
Thank you for your feedback. We understand the frustration and wanted to clarify that due to the dynamics of a live market if the same set of tickets has been ordered at the same time a few moments apart the seller normally only accepts the first order that came in. However we usually have a wide variety of tickets available to pick if the original order had an issue. After a listing is no longer available it is removed from the listing pool shortly after.
T
Teresa Hirasuna · 写过 1 条评价 · 体验于 2025-12-27 ·
★★★★★
我买了票,上面写着可以随时打电话取货的说明。
我买了票,上面写着我会随时打电话取票。窗口没有票,只好重新买。几天后,当我打电话给 MEGASeats 时,我被告知他们已通过电子邮件向我发送了门票。我找到了带有门票的电子邮件。为什么他们一开始就告诉我去 will call,却没有迹象表明他们可以在最后一刻采取不同的做法?不予退款。
MegaSeats 回复2026-01-13
Thank you for sharing your experience. We’re sorry to hear about the confusion and inconvenience you encountered. After reviewing the information provided, we have not been able to locate an order under the details given. We’ve also reached out for additional information but haven’t received a response yet.
We’d love the opportunity to assist you further and resolve this matter. Please contact our Customer Care team at 1 (844) 425-8494, available 10:00 AM to 09:00 PM EST, 7 days a week, so we can look into this and help make things right.