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Events & Entertainment

MegaSeats

66 reviews

3.766 reviews
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About MegaSeats

Data updated
Website
www.megaseats.com
Category
Events & Entertainment
Location
United States · Vernon
Status
Unclaimed
Last 12 months
66 reviews
Replies to negative
100% (20/20)
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Is MegaSeats legit?

MegaSeats (www.megaseats.com) has a 3.7 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

T
Thomas G Walason Jr · 3 reviews · Verified · Experienced 2026-08-01 ·

Quick and easy

Reply from MegaSeats2026-08-04

Thanks for taking the time to share your experience! We're happy we could make the process quick and easy for you. We appreciate your business and hope to serve you again soon.

c
customer · 1 review · Verified · Experienced 2026-08-04 ·

Mixed!

I appreciate the transparent pricing but the map feature was rough

M
Men's Grooming Lounge · 1 review · Verified · Experienced 2026-08-03 ·

SEC FOOTBALL TICKETS

This is one of the perks that I use when purchasing my ticket. For then the Vanderbilt and Arkansas football game. Save money on 2 tickets with a extra $50 perk, on my credit card. Yes I will be using MegaSeats again!!

Reply from MegaSeats2026-08-04

Thank you for sharing your experience! We're thrilled to hear that you were able to save money on your Vanderbilt vs. Arkansas football tickets and take advantage of the extra $50 credit card perk. It's great to know MegaSeats helped make your purchase even more valuable. We truly appreciate your support and look forward to helping you score great deals on many more events in the future. Enjoy the game, and thanks for choosing MegaSeats! 🎉🏈

T
TarHeelTrevor · 1 review · Verified · Experienced 2026-07-31 ·

Great seats at a great price

Great seats at a great price! New to MegaSeats and I was very happy with the experience.

Reply from MegaSeats2026-08-04

Thank you for your wonderful review! We're so glad to hear you found great seats at a great price and that your first experience with MegaSeats was a positive one. Providing an easy, affordable ticket-buying experience is what we strive for, and we're thrilled we could deliver. We appreciate your support and look forward to helping you find amazing seats for your next event! 🎉🎟️

c
customer · 1 review · Verified · Experienced 2026-07-21 ·

Tickets didn't scan

Reply from MegaSeats2026-07-30

We sincerely apologize for the issues you experienced with your tickets not scanning. We understand how frustrating this situation can be and appreciate you bringing it to our attention. Our team has already been working with you to investigate and resolve this matter, and we want to assure you that we take concerns like this very seriously. Providing a positive experience for our customers is extremely important to us, and we regret any inconvenience this issue may have caused. We appreciate your patience as we continue working toward a resolution. Thank you for giving us the opportunity to make this right.

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customer · 1 review · Verified · Experienced 2026-07-16 ·

I NEVER got the tickets

I NEVER got the tickets. They showed accepted but were never there in my account! I spend 3 days trying to sort it out. Every time I clicked view tickets it showed I had NO upcoming events and I only have 1 e mail account so it was pretty upsettting. All they could say was no refund or could not resubmit them because they showed accepted. Will be starting a dispute.

Reply from MegaSeats2026-07-22

Thank you for your feedback. We understand how frustrating this situation can be. Our records indicate that the tickets have been claimed. This may have been an email associated with someone in your household or someone you have shared tickets within the past, or another email address you have used in the past. Once tickets have been claimed, they cannot be recalled or transferred. We recommend checking with family members or anyone who may have had access to the tickets or with whom you may have previously shared tickets. If you have any additional questions, please feel free to contact our support team, and we'll be happy to review the details with you. Thank you for your understanding. If you need further assistance, you may call us at 866-459-9233. Our team is available daily from 10:00 AM to 9:00 PM EST.

A
Annie · 1 review · Verified · Experienced 2026-07-05 ·

Was so easy to purchase our seats for…

Was so easy to purchase our seats for the game.

Reply from MegaSeats2026-07-14

We are glad to hear that this was an easy experience! We hope you enjoy the game and continue to use our service!

r
robert imperato · 5 reviews · Verified · Experienced 2026-07-09 ·

Buying tickets a new way

Easy to navigate, quick delivery of tickets, pleasure to do business with.

Reply from MegaSeats2026-07-14

Your feedback made our day! We always strive to provide easy checkout, and efficient delivery. Your feedback means a lot to us, we hope you enjoy your event!!

c
customer · 1 review · Verified · Experienced 2026-06-28 ·

The whole process went smooth!

Reply from MegaSeats2026-07-07

We always try to make the ticket- buying experience as easy as possible. Thank you for your feedback. We do hope you enjoy your event!!

T
Th · 3 reviews · Verified · Experienced 2025-09-28 ·

Good company

Super easy to work with this site and the app.

Reply from MegaSeats2026-07-01

Thank you for your feedback! We're glad to hear that you found the ordering process easy and convenient. We hope you enjoyed the event!

c
customer · 1 review · Verified · Experienced 2026-06-13 ·

Bought tickets

Bought tickets, received a confirmation email, then 10 minutes later received a follow-up email that MegaSeats actually sold the tickets to someone else.

Reply from MegaSeats2026-06-23

Thank you for your feedback. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)! Please note that since we wish to help as many clients as possible attend the event of their choice, in accordance with our policies, it is possible that equivalent or better seats than requested may be provided, if available. Rest assured if an order is rejected it is because the seller confirmed specific tickets and suitable alternatives were no longer available. If you need further assistance, you may call us at 866-459-9233. Our team is available daily from 10:00 AM to 9:00 PM EST.

S
Sheila Garcia · 7 reviews · Verified · Experienced 2026-06-15 ·

Your site was easy to use and I…

Your site was easy to use and I received our tickets very quickly

Reply from MegaSeats2026-06-16

Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout and efficient delivery!! Your feedback means a lot to us, we hope you enjoy your event.

j
jump · 3 reviews · Verified · Experienced 2026-06-02 ·

Mega sold me tickets they DID NOT HAVE!

I used MegaSeats to buy 2 seats for a broadway musical in Orlando for June 2026; they charged my card. The DAY BEFORE THE SHOW, Mega emailed me that "THE TICKETS YOU WERE INTERESTED IN ARE NO LONGER AVAILABLE". Three days later they issued a refund. Note: I wasn't just "interested" in these tickets! I thought I had actually purchased them. 🤔 6/9/2026 Update: Read MegaSeat's reply below and BUYER BEWARE!

Reply from MegaSeats2026-06-09

Thank you for your feedback. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)! Please note that since we wish to help as many clients as possible attend the event of their choice, in accordance with our policies, it is possible that equivalent or better seats than requested may be provided, if available. Rest assured if an order is rejected it is because the seller confirmed specific tickets and suitable alternatives were no longer available.

C
Cheryl Abbey · 1 review · Verified · Experienced 2026-06-08 ·

The ease of completing transaction.

Reply from MegaSeats2026-06-09

Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout. Your feedback means a lot to us, we hope you enjoy your event.

F
Frank · 1 review · Verified · Experienced 2026-06-02 ·

Megaseatsis always my ticket source!

Megaseatsis always my ticket source!! No fees and great tech support. Easy to send to othe people if your party gets split up. Great ticket resource.

Reply from MegaSeats2026-06-05

Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Your feedback means a lot to us, and we look forward to serving you again soon. We hope you enjoyed the game!!

c
customer · 1 review · Verified · Experienced 2026-05-28 ·

great price and received tickets within…

great price and received tickets within 24 hours

Reply from MegaSeats2026-06-06

Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, we hope you enjoy your event.

E
Edmund Wilson · 1 review · Verified · Experienced 2026-05-26 ·

Horrible I didn’t order these tickets I…

Horrible I didn’t order these tickets I was a victim of fraud I never ordered these tickets and I want my money back this is some bs and I’m filling a police report tomorrow

Reply from MegaSeats2026-06-03

We’re sorry to hear about your concern and understand how frustrating situations like this can be. After a thorough review by our fraud prevention team, we were unable to find any indication that this purchase was unauthorized. Our records show that there was direct contact shortly after the order was placed, including both a call and chat, requesting a cancellation due to incorrect tickets being selected. While we take all claims of unauthorized transactions very seriously, the information associated with this order is consistent with a valid purchase. We’d still be happy to review this with you directly and answer any questions you may have. Please reach out to our support team so we can assist you further, our team is available daily from 10:00 AM to 9:00 PM EST.

D
Denise · 4 reviews · Verified · Experienced 2026-05-15 ·

Easy to navigate & of course price.

Reply from MegaSeats2026-05-26

Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, we hope you enjoy your event.

V
VANESSA KHO · 2 reviews · Experienced 2026-05-19 ·

Unwilling to deal with Fraud

Someone stole my information from Ticketmaster and purchased tickets using my cards without authorization across multiple tickets sites. While Stubhub has kindly escalated my case, MegaSeats just turned a blind eye and said this is not their problem and insisted that it isn't fraud while I am in the UK and the tickets purchased was for the US.

Reply from MegaSeats2026-05-21

Thank you for bringing your concerns to our attention. We understand how frustrating situations like this can be, and we take all fraud claims very seriously. Our fraud prevention team conducted a thorough review of the order and all associated data. Based on this investigation, we did not find any indication that the purchase was unauthorized. The billing details provided at the time of the transaction—including the email address, billing address, and/or phone number—match the information your financial institution has on file. Because of this, the transaction cannot be classified as fraudulent. We recognize that you may not agree with this outcome. However, our decision is based on a comprehensive evaluation of the available information. As much as we empathize with your concern, we are required to follow our All Sales Final policy. We recommend reaching out directly to your bank or financial institution for further assistance. They are best equipped to review your account activity and provide additional support. We appreciate your understanding and apologize for any inconvenience this situation may have caused.

L
Lorie · 3 reviews · Verified · Experienced 2026-05-05 ·

I did not get the tickets that I…

I did not get the tickets that I bought, I emailed the person that reached out to me on mega seats if I had a problem and I also called the phone number and nobody ever got back to me.

Reply from MegaSeats2026-05-13

Thank you for your feedback. We’re sorry to hear about your experience. After reviewing our records, we do not have any record of contact from you regarding your delivery, and our system shows that your tickets were successfully downloaded at the time of purchase. Please check your email for the instructions on how to download your tickets again, and if you’re still having trouble accessing your tickets, please feel free to reach out to us. Our team is available daily from 10:00 AM to 9:00 PM EST. We hope the event will be an amazing time!