MegaSeats (www.megaseats.com) has a 3.7 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very easy to find tickets we were searching for compared to other ticket sites.
Reply from MegaSeats2026-05-08
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
We appreciate your honest feedback and regret that the product didn’t meet your expectations. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)! If you need further assistance, you may call us at 866-459-9233. Our team is available daily from 10:00 AM to 9:00 PM EST.
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
S
Samuel T Jones · 2 reviews · Verified · Experienced 2026-04-24 ·
★★★★★
Great price
Great price, easy ordering process.
Reply from MegaSeats2026-04-25
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, and the BEST prices! Your feedback means a lot to us, and we hope you have amazing time at your event!
Fast, easy, and convenient! I love the options for payments!!
Reply from MegaSeats2026-04-23
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Jacked up the prices at the last second before you checkout.
Reply from MegaSeats2026-04-22
Thank you for sharing your feedback. We’re sorry for any confusion regarding the ticket prices. Our sellers set their own ticket prices, and they reserve the right to lower or raise ticket prices as an event draws near. In truth, ticket pricing often depends on the event itself and its level of popularity, along with other factors such as the available number of tickets, often referred to as "Dynamic Pricing". Prices may rise and fall at any time. The website dictates what is purchased purely based on user input. Additionally, if multiple tabs are open on a user browser, each tab would be a unique session with which the website would have no way of switching information from one session to another. The website therefore has no way of altering what is selected at the time of checkout. We have also made additional adjustments to your order, so please check your email for the updated details.
The tickets were a great price and delivered promptly-a great experience!
Reply from MegaSeats2026-04-21
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, enjoy your event!!
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Thank you for your review. Also, we are sorry you missed the information regarding currency. Megaseats is a nationwide online marketplace where independent, professional ticket‑selling companies list and resell tickets for popular sports, concert, and theater events across the United States, Canada, and beyond. Since we are a U.S.-based company, all prices on our site are listed in USD, and this is stated before an order is placed. We always encourage customers to review the pricing details at checkout so everything is clear before completing a purchase.
Company did not provide seats in the section indicated on website. Refuses to exchange provide more than a nominal “refund” that barely covers ticket fees.
Reply from MegaSeats2026-04-02
I'm sorry to hear about your experience, and we appreciate you sharing your feedback. We guarantee that tickets will be delivered as selected and that seats will be side by side unless otherwise stated. We understand how frustrating it can be to encounter an issue with order details and regret any inconvenience; however, we are unable to process refunds, cancellations, or exchanges due to our terms and policies. All order information is displayed, reviewed, and confirmed at checkout, and our terms—agreed to at the time of purchase—state that all sales are final, with refunds only available if an event is officially canceled or if the seller fails to deliver the tickets. Megaseats is a nationwide online marketplace where independent, professional ticket‑selling companies list and resell tickets for major sports, concert, and theater events across the U.S., Canada, and beyond, and we do not own, price, or ship the tickets listed on our site.
Times to get tickets are too long, I purchased tickets and wait for 30mins to access it.
Reply from MegaSeats2026-03-29
Thank you for your feedback. We strive to offer the best service. We always recommend ordering the tickets before the start of the event as to avoid any delays with delivery. It's important to note that the tickets may have a slight delay after the order was placed depending on venue and platform restrictions. With that being said we hope you enjoyed the event.
I was sent the wrong ticket. Im waiting for the right one to be sent
Reply from MegaSeats2026-03-29
Thank you for your feedback. After checking our records it seems that the issue was resolved promptly. We hope you enjoy the event.
K
Kat · 1 review · Verified · Experienced 2026-03-19 ·
★★★★★
Easy site to navigate and my tickets…
Easy site to navigate and my tickets were in my MLB wallet in seconds.
Reply from MegaSeats2026-03-24
Thank you for your purchase! We're glad you found the process easy, and that you received your tickets promptly. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoy your event!!
Way too expensive! Check your box office for better prices.
Reply from MegaSeats2026-03-18
Thank you for sharing your feedback. We understand that pricing can feel high, especially for popular events. As a secondary market, ticket prices are determined by supply and demand, not face value, and can change based on market conditions. Our goal is to provide access and transparency so customers can make informed decisions. We appreciate your input.
C
Christian · 3 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
The tickets were exactly as listed and…
The tickets were exactly as listed and delivered within 10 minutes! I couldn’t have asked for a better 3rd party booking experience.
Reply from MegaSeats2026-03-17
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
I booked and paid for concert tickets and then 15 minutes after being charged and receiving confirmation, I got an email saying the tickets were rejected and refunded due to not being available. The refund was processed right away and all the commnication afterward was good, but it was very frustrating to think I got the tickets only to find out they were not available when I paid for them.
Reply from MegaSeats2026-03-14
We appreciate your honest feedback and regret that the product didn’t meet your expectations. It is important to remember that all purchases placed with us are simply a request for, not a guarantee of tickets. All requests are sent to the seller, who must confirm the tickets are still available. This is because we are a live marketplace (like any store) and while you are viewing tickets, it is possible that many other customers are also viewing them. If multiple orders are placed at once for the same set of tickets, our seller partners are obligated to honor the very first request that came in (even though the requests could have been seconds apart)!
Used this site to buy the most affordable tickets. Easy process. Legit tickets. Really enjoyed the show. I check here for tickets before looking anywhere else
Reply from MegaSeats2026-03-10
Thank you for your review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! We do hope you come back and use our services again. We are happy to hear it was a great event.